This author's response time can be up to 1 business day.
I just purchased this theme but I am getting a bunch of errors.
Warning: preg_replace(): Compilation failed: unknown option bit(s) set at offset 0 in /home/soulsistersadmin/public_html/wp-includes/shortcodes.php on line 309
can you please advise?
The errors you’re receiving there are actually coming from WordPress and not the theme. Are you using the latest version of the Theme, WordPress etc? And what version of PHP are you using?
Please Help! I need support but I can’t login to your support section. It says that I need a purchase code but when I look under my account the purchase code is not listed. How do I find it? I looked under account, downloads and Dynamix is there and gives me the option to download it but there is no purchase code.
My website is down due to a problem with Dynamix theme causing an error when it is installed. I’ve been using the theme since May. Please tell me how to get support!
The error that I just got when I activated the theme is: Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 49152 bytes) in /home/lampstand2014/public_html/wp-admin/includes/file.php on line 320
Your purchase code is in the Downloads > DynamiX > click the Download Button and you’ll see the option to choose the Purchase code.
How have you installed the theme, have you done so as per these instructions? http://themeva.com/docs/dynamix/theme-installation-updating/
Thanks! It finally worked to find the code. Also, I checked with my hosting and we increased the memory so that it could handle the Dynamix Theme. Even though it had been running fine with Dynamix since May it no longer worked since the Wordpress 3.9.2 upgrade. But increasing the memory fixed it and everything works fine now.
Great, I’m glad it’s sorted now
When using the theme with old IE8 browser or activating Compatibility mode in newer IE, the background turns blue?
Is there a fix for this – I am using version 4.0.7
If you check out the image above, the 3 rows are separate. This is causing a problem when I go to set a background for them as this background needs to be common for all the three rows.
So, how would I move the three rows into one row so that I can apply only one background to that block….??
Thanx in advance.
I have replied to your thread on the support forum here, http://help.themeva.com/groups/dynamix-support/forum/topic/close-gap-between-header-and-rest-of-body-on-homepage/
If you have any further questions, please use the Support Forum – http://help.themeva.com
Is there a way to add a learning plug-in, like wp-courseware to this theme?
I’ve seen other users use wp courseware before, I can’t see any reason why it wouldn’t work.
Hi, where I can find Revolution Slider purchase code, that is included in Your theme? THanks.
No, there is no purchase code with a theme bundled version. I’ll be releasing the next version of the theme in the next week or so, it’ll have the latest version included.
If you’re desperate, I am putting together beta versions of the next version for users to test, please enquire on the Help Center @ http://help.themeva.com
Please update in theme WPBakery Visual Composer and Reolution Slider latest version…
Don’t worry, they’re on their way, I’m just doing extensive testing over the next week and I’ll release the next version.
Can you please tell me if this template is now compliant with W3C standards. Thank you!
Yes, DynamiX is compliant. If you are testing the demo site, the extra caching plugins, links and skin editor show up a few non major errors. If you run into any issues, we will investigate them on your return.
Can I move the menu to be on the side rather than on top?
It is kind of possible if you set a left sidebar, you could set up a custom menu widget within it and use the menu like that. You can also disable the menu on a per page basis so this could be achieved.
Other than that, it is not possible move the menu to the site with the standard theme options. ePix, on the other hand, has a left menu by default. You can check this theme out here http://epix.themeva.com.
Hope this helps.
Hi one pre-purchase question.
Do you support BuddyDrive and do you have any demo or screenshot to show the layout of it?
BuddyDrive works fine, heres a screenshot for you. http://i.imgur.com/EyAeirn.png
I need rev slider content.xml
The rev slider demo content is avaiable in the documentation here, http://themeva.com/docs/dynamix/setup-a-revolution-slider
Please fix it page: http://themeva.com/docs/dynamix/setup-a-revolution-slider
You can download the file from here.
It seems to be working for me: http://themeva.com/docs/dynamix/setup-a-revolution-slider/
Before buying the Dynamix Theme, i’d like to know if the search bar on the top, and the white line above it can me removed?
Thanks a lot.
Yes, the searchbar can be removed with the theme options. The white line can be removed with some CSS. Please post in the support forum and I will provide you with the code. – http://help.themeva.com
When I goto upload a background image for parallax background I get no action. Nothing. I took it off disabled. I chose Custom and still was unable to load a background image.
If you are still having issues, please post your login details in the Support forum http://help.themeva.com and I will look into this issue for you.
Still more issues with this theme. Font Awesome Social not connected and it’s being asked. Also, the arrows you have in the footer list type don’t show up so something is wrong there as well.
Hi, If you are still having issues, please post your login details in the Support forum and I will assist you from there. http://help.themeva.com Thank you
I have a pre-sales question, is possible with the theme to have a layout “frameless”, or is only possible with terso?
Think I just replied to you via email but yes, DynamiX has an option to make it frameless. Please check out the home page of the demo site to see it frameless.
Hi, such a great theme! Any change you can get the VC plugin updated to the latest version? Cheers
Hi, Thank you for the kind words. DynamiX is currently being worked on and will be updated soon. Thanks.
Anyone having problems with Dynamix Visual Composer after the new 4.0 update? If I open a module and make a change, I cannot save it anymore. It does nothing. Can anyone help me? It’s urgent
A big update for DynamiX is going into the queue this morning, it will include the latest version of VC too.
The Visual Composer is asking for a License Key? Do I use the Dynamix Purchase code? If not, where might I find the Visual Composer License Key? I actually need two keys as I have purchased the Dynamix Theme twice. Please let me know.
The Visual Composer licence key is not needed to update.
A new update has been released for Terso which contains the latest version of Visual Composer too.
For more information on updating the theme, please see http://themeva.com/docs/terso/theme-installation-updating.
Once updated, you can update VC by go to Plugins > Deactivate VC > Delete it > Appearance, Install Plugins, click install Visual Composer > You should now have the latest version.
Then reset your browser cache and websites cache (if you have a cache plugin installed).
Hope this helps.
Ok, I will visit this link and follow your instructions. Thank you for getting back to me Tom.
Glad to help
I’m trying to get support to the theme. It’s acting very buggy. Iv’e been waiting for a while to get approved for the support forum and I haven’t gotten accepted. Can someone please assist me?
You shouldn’t need to get approval to be on the forum. Did you sign up via http://help.themeva.com/register/? What is the email you used to sign up? I cannot find anyone under your username either.
Once we sort this out, support will be happy to help to assist you with the issues you are experiencing.
I’ve been considering to buy your theme, but I would need some answers beforehand.
-Is the theme compatible with Learndash?
-If I buy the theme, can I use it on two sites?
-Would it be possible to get 24-hour trial?
Thank you and kind regards, Tanja
I don’t see any reason why LearnDash would not work with the theme. If there were any conflictions, we would do our best to fix these.
If you buy a single licence, you can only use the theme on a single domain. I.e, just 1 site. To use it on another site, you must buy another licence.
Unfortunately we and ThemeForest do not offer 24 hour trails. You can view the demo site to look into detail at the features the theme provides – http://dynamix.themeva.com
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23