33 comments found

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

If I buy this theme, does this include permission to use the video/sound on my site? Thanks, Kazimir

CrunchPress

Hi, it includes the permission to use video at your site but it does not include the permissions for sound to be used at your site.

Thank you.

Default-user

Thanks. Is there anyway to get the sound as well?

CrunchPress
You can purchase the sound from this page. http://audiojungle.net/item/elevate-the-world/1725697
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Background slider and sound js not working in Internet Expolerer 8 ?

CrunchPress

Hi, the latest version of jPlayer doesn’t work in IE8, this is why you are not getting sound. KenBurns uses canvas, which do not work in IE8.

We are developing hacks for IE8 and provide in upcoming update.

Thank you.

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 1 and 100 dollars

Love the theme! Just downloaded and tried to install, but I’m getting this error:

“The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.”

Tried to install 3 times with no luck. Any help is appreciated!

CrunchPress

Hi, You are getting this error because you are trying to install it as a WordPress theme. Its an HTML template and cannot be installed as a WordPress theme.

Let me know if you have any-other question.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
wrob83 Purchased

How do i change the color style? from the default yellow to blue skin

CrunchPress
Hi, Its very easier to change color skin. Add this code before closing tag of head i.e, </head>
<link media="all" href="css/skins/blue.css" type="text/css" rel="stylesheet"><!-- blue -->
Here are codes for other color stylesheets.
<link media="all" href="css/skins/blue.css" type="text/css" rel="stylesheet"><!-- blue -->
<link media="all" href="css/skins/green.css" type="text/css" rel="stylesheet"> <!-- green -->
<link media="all" href="css/skins/pink.css" type="text/css" rel="stylesheet"> <!-- pink -->
<link media="all" href="css/skins/red.css" type="text/css" rel="stylesheet"> <!-- red -->
<link media="all" href="css/skins/orange.css" type="text/css" rel="stylesheet"><!-- orange -->

Thank you.

  • Bought between 1000 and 4999 items
  • Has been a member for 6-7 years
  • Japan
webosk Purchased

Hi,
Please, when I use a Youtube video I did not envision the Close button when you open the menu on the side, and I can not get autoplay. thank you,

CrunchPress

Hi,

This is how you tube auto-play will work,
<iframe width="100%" height="100%" src="http://www.youtube.com/embed/videidhere?autoplay=1" frameborder="0" allowfullscreen></iframe>

For further details can i have the demo link where you are having this issue?

Thank you.

  • Bought between 1000 and 4999 items
  • Has been a member for 6-7 years
  • Japan
webosk Purchased

Hi, solve the problem with youtube using <?wmode = opaque> + Chrome, but the video does not start!!!!! some help please??? thanks

CrunchPress

Hi,

This is how you tube auto-play will work,
<iframe width="100%" height="100%" src="http://www.youtube.com/embed/videidhere?autoplay=1" frameborder="0" allowfullscreen></iframe>

For further details can i have the demo link where you are having this issue?

Thank you.

Default-user
webosk Purchased

Thanks!!!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, how do I change the map view to specific coordinates, can’t seem to get it working properly

Default-user

Nevermind, figured it out. But now the form isn’t working for me…

CrunchPress

Hi there, Can you please open a ticket at http://crunchpress.com/support

This is from where we provide technical support. It will help you get a faster response.

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
wrob83 Purchased

Hi,i recently uploaded site to domain and when I go to web address, the site does now view properly as if all of the files are not uploaded to server. I don’t understand why

Default-user
wrob83 Purchased

the html file views fine when I preview in chrome, but not the uploaded site on the domain(domain.com)

CrunchPress

Hello Wrob83,

Please open a ticket at http://crunchpress.com/support with URL of your site so we can track the issue and suggest you a fix for it.

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Does the theme support embedded Soundcloud linking?

CrunchPress

Hello Ddartman7,

No , audio in background does not work with Embed Codes. We are using html player which only supports og3, ogg, og4 formats.

Best Regards.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Hello,

We have purchased your theme and we think it is great but the mobile version is not working very well. One of the problems we are having is the navigation. Once we click a menu item the nav does not auto close. What can we do to fix this? The background image is also stretched on the mobile end. Where can we change this for mobile?

Thanks!

CrunchPress

Hello Richard,

Thanks for your purchase of Dynamix theme. Theme is using Twitter Bootstrap as its CSS framework. Bootstrap menu does not close automatically. This requires major customization in theme, we can consider it for next update but will not be able to provide you this customization individually.

About background image issue, can you please share a screenshot of from your mobile device or provide me screen resolution.

For better ticket tracking and support time, please open a ticket at http://crunchpress.com/support

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Great theme!

Is it possible to have some sort of transparency and/or texture in the main content area?

CrunchPress

Hello FightBrand,

Its possible by doing customization in existing theme. You need to have some knowledge of HTML/CSS to get it done. Or you will need help of front end developer for this.

Thank you.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

I have opened a support ticket on a specific question I have and it’s been almost three days now. Can someone please respond to it asap.

CrunchPress

Hell Earle Smith,

Would you please share your ticket ID# so I can check it out.

Thank you.

Default-user

This was written before you fixed the issue. The ticket has been closed.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

This template isn’t working on ie 11. Is their an update for it????

CrunchPress

Greetings!

We provide technical support through our support system at http://crunchpress.com/support

Please open a ticket there and our support team will get intouch with you ASAP.

Thank you.

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