Discussion on Dzen - Multipurpose Business Parallax WP Theme

75 comments found

Hi. In general settings under Custom CSS, when I put a CSS rule like #someDIV > a, when I SAVE, the ”>” is replaced with HTML entity > and the CSS rule is not applied. How do I work around this problem? Thanks in advance. Once again great theme, really loving it.

ab-themes

Hi,
we will inspect this and fix in an update. It is probably fixed in newer version of Redux framework, or if it isn’t then it is needed to wrap css output in functions.php with html_entity_decode function.
Cheers

Default-user

Thanks will lookout for your update.

Hello,

We’ve been long time users of the Dzen theme, but have been encountering theme issues and crashes it seems as Wordpress gets updates. Is there any chance of a very near Dzen theme update that will be compatible with wordpress 4.0?

ab-themes

Hi,
yes, update will come soon, in a day or two, we are working on it. Could you please open a support ticket on our forum with the problems you have, so that we do not miss it.. :)
Cheers

Default-user

Thank you! Looking forward to it!

frano8 Purchased

Hi,

When i make changes in customise appearance they aren’t saved, e.g. main menu and static front page. They load in the preview but settings aren’t being saved. Is this a wordpress 4.0 issue and if so when will the theme be updated please?

Thanks

ab-themes

Hi,
all settings can be changed in Settings. Cheers

can we upgrade to wordpress 4.0? is the theme compatible? Thanks

ab-themes

Hi, yes you can, we have tested it with WP 4.0 and everything is ok :) Cheers

Hi, Struggling with Client Logo plug-ins. Shortcodes don’t seem to be recognised?

Best Logo Slider, Easy Logo Slider same issue.

ab-themes

Hi, are shortcodes not recognized on frontend or in Drag and Drop? If in Drag and Drop please check documentation, you can make it compatible, as shortcodes can’t be automatically pulled. If you have problems showing shortcodes in frontend that is some problem other than theme. :) Cheers

Do you know why menu does not work on mobile devices?

ab-themes

Hard to tell without seeing it :) You can open a thread on our support forum and give us link to site, so we could check.. Also write on what devices you have problems. Cheers

Hi. I just finished my website and its now live www.interactivedesign.co.za BUT after running an SEO audit on the site, I am told I don’t have enough H1 and no H2 headings at all on most of my pages. I notice most of your shortcodes defaults to H3 headings but there seem to be no mechanism that allows us to change the heading tag to say H2 especially for sections [section_DD section_title=”“] stuff [/section_DD]. It would be nice if we could be able to change the section title heading from the default H3 tag. Even the WordPress SEO plugin is also complaining about this headings problem.

ab-themes

Hi,
this is not a problem you can ignore it and site will be SEO optimized, it is more about content inside tags than tags itself.. But best practice say one H1 tag per page. If you want to change section h3 tags to h2 you can do it in section shortcode function in plugin.
Cheers

Default-user

Thanks.

Hi. I am trying to add a heading and a paragraph at the top of the portfolio page but for some reason they are appearing in duplicate (two copies of the heading and the paragraph) are being rendered in the front end of the page.

ab-themes

Hi,
this is fixed in newest theme version. If you don’t want to update you could just delete one of two the_content() functions in single_portfolio.php file.
Cheers :)

My client used your theme on their site here – http://heck670.alphadogadv.com/ – in Safari the slideshow does some kind of weird jump where the full size image shows up first and then jumps to the animation. This only shows on Safari. Can you help me figure out what is wrong?

ab-themes

Hi,
please open a thread on our support forum and give us WP access and some snapshot of problem.
Cheers

Drag and Drop plugin do not work correctly in my WP installation. I’m use WP 4.0, what can i do, is there something that i have to configure in my server?

ab-themes

Hi,
please open a thread on our support forum and provide us with more details, preferably also WP login so we can inspect.
Cheers

I posted a message on your support page and still waiting for an answer. Mobile menu does not work on android and apple. Can you tell me if there is a fix for this.

ab-themes

Hi, all posts on forum have been anwsered couple of hours ago. Cheers

Hi.

I bought this theme a few months ago and have a problem. The Posts Excerpts on the homepage shows always the date “Jan 01”. I have tried to change it myself but I was not able. I´m using Wordpress 3.6.

Could you help? Thanks. Jose

ab-themes

Hi,
this problem is fixed in newer versions. If you can update it or you can open a thread on our support forum and give us FTP access and we will fix just this for you.
Cheers :)

ctrout Purchased

Hi,

How can I remove the “ALL” filter from my portfolio page filter list.

Hope to hear from you soon

ab-themes

Hi, you can open portfolio page template, search for All and delete that line of code. Cheers :)

Hi, I want to purchase the “DZEN” theme. But first clear me some questions.

ab-themes

Also all the plugins are included with theme. Theme will offer you to install all plugins used on demo site.

Default-user

thanks for your time…..

ab-themes

My pleasure :)

Hi

I’ve logged a ticket in your support forum and could really do with a response as I’m using your theme for a client website.

Could you please tell me where I can access the latest version of the Drag and Drop plugin (as I believe that’s what you said causes the icons in the service boxes not to work).

Also, I’m trying to make changes to the service boxes on the Home page but it’s not allowing me to save these changes. Is there anything you can do to allow me to save my work?

Thanks.

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