173 comments found

colan Purchased

Just Downloaded the package and i saw the 1.7 version. i have a big problem locating the positions on the template and nothing seem to work. the /?tp=1 doesn’t even work after enabling it!!! i have the extensions installed but i can’t move since none of them seem to register at any known positions. Help :crying:

maskeenan

Hello Colan,

Thank you very much for purchasing my eatoreh. I’m so sorry for my slow slow reply, it happens because I was unavailable for Eid ul-Fitr leave until 2nd september, apologize me. Actually, If you were seeing this page http://themeforest.net/user/maskeenan/profile you will understand me. Sorry for this inconvinient

And About your problem, Do you mean, you’ve installed the modules and configure it but it doesn’t display on your web? have you checked that the modules is in publish status? you need also to check about the module assignment, whether it’s on “no pages”, “on all pages”, or the others.

And you don’t need to be confused how to register your installed modules at any known/defined position. It’s easy, you just need to put/write the module position directly to the position’s field.

Again, Apologize me for my slow reply, Good luck

gernoult Purchased

Same problem as colan with 1.7 version and positions … please do something, it is unusable right now :(

maskeenan

Hello Gernault,

If I’m not mistaken you PM me a few days ago, and I’ve replied it, have you received it? and have you tried it…?? or could you please let me in to your administration page if it’s been a live site.

colan Purchased

so far theme-forest looks to be the worst place one can buy themes from. No support means the purchased items are useless. i would rather now spend my time developing these themes myself. :impatient:

maskeenan

Hello,

Good or bad support on themeforest depends on the author itself, themeforest is only the market to facilitate us. Please don’t conclude like that just because your bad experience with me.

I’m so sorry, I wish I could read and reply your message/post e few days ago, but I couldn’t (No proper mobile device) because I was leave for my Eid ul-Fitr / Eid Mubarak. I do hope you could understand me. Thanks

enrika Purchased

Hi, I have the 1.6 version of this template, how can I update to the latest 1.7 version. Do I need to download and overwrite certain files? Thanks

pietror Purchased

Hello,

I just purchased your theme from Theme Forest. I am having tremendous dififculty getting any changes to show up. Specifically I am trying to set up modules and nothing is showing up on the home page.

Could you help me? I utilize Joomla 1.6

Regards,

maskeenan

Hello Pietror,

I’ve tried to logged in to your administration page. And yes, your modules are not showing up because you place it on not proper position. Please use this link as your http://www.seosemlab.it/?tp=1 guidance to place your modules. For example your slider is not showing up, because you place it on “sliderUser” position, it should be placed on “sliderload”

I do hope I can answer your question. Thank you

Default-user
pietror Purchased

Hello Maskeenan, thank you for your interest but I don’t resolve the problem. You have collocate Slider User in the right position ok, but other positions don’t work with my modules. I let you in my backend paned a module that call Maskeenan. It’s a simple banner with no difficult. I put the banner in another top position but… nothing. Coul you try directly?

Regards

maskeenan

Hello,

Maskeenan module now publish on position “position1”, previously you placed it on “Top-panel” surely it won’t show up, because “Top-Panel” position is not defined in this template. Please you need to always check this link http://www.seosemlab.it/?tp=1 so that you can place your modules properly. Please also be in mind that you don’t need to click “Seleziona posizione”, you can directly write the position in the position field.

Good luck

Eventlog Purchased

I have a problem with contact addon ( using joomla 1.6 ) .

The email address validation function does not allow for addresses that have a ’.’ as second character, even though those addresses are quite common (such as f.lastname@isp.com).

Error is here: if (str_email.indexOf(”.”) > 2 && str_email.indexOf(”@”) > 0) {

I guess

Can’t find this addon online . Do you know where to find or how to fix it ? It’s the Quick Contact one .

The other problem is with the other contact addon ( one in Contact tab main menu) . It works , but it doesn’t display mail sent or unsent afeter clicking send . It’s just poping up blank page .

maskeenan

Hello,

The problem is on DFContact component? or default joomla contact component?

Eventlog Purchased

The problem was in the contact module in the bottom of the page but I fixed it. I have another question. This problem is about DFContact. After sending contact e-mail (by user) it should show the message that mail has been send or something but it doesn’t show anything. Do you know what’s wrong with it? The url of the site is: www.eventslog.pl . The site is in polish language so the contact’s menu name is Kontakt (last position). The DFContact component is also transaleted to polish. If you be so kind and try to use it maybe you will se better what’s going on.

Thank you in advance,

Eventlog Purchased

The problem was in the contact module in the bottom of the page but I fixed it. I have another question. This problem is about DFContact. After sending contact e-mail (by user) it should show the message that mail has been send or something but it doesn’t show anything. Do you know what’s wrong with it? The url of the site is: www.eventslog.pl . The site is in polish language so the contact’s menu name is Kontakt (last position). The DFContact component is also transaleted to polish. If you be so kind and try to use it maybe you will se better what’s going on.

Thank you in advance,

Eventlog Purchased

The problem was in the contact module in the bottom of the page but I fixed it. I have another question. This problem is about DFContact. After sending contact e-mail (by user) it should show the message that mail has been send or something but it doesn’t show anything. Do you know what’s wrong with it? The url of the site is: www.eventslog.pl . The site is in polish language so the contact’s menu name is Kontakt (last position). The DFContact component is also transaleted to polish. If you be so kind and try to use it maybe you will se better what’s going on.

Thank you in advance,

maskeenan

Hello,

Could you please PM me? I’ll reply your PM with an account (username and password) So you can access our Forum support http://themesoul.com/support/

Thanks

Eventlog Purchased

Sorry for the 3 same messages but I had a lag on my web connection;/ And I can’t find anything useful about DFContact in the internet;/

maskeenan

Hello Eventlog,

Yesterday I try to solve this problem (DFContact), unfortunately, I couldn’t. It quite strange, because I use DFcontact on my another template (arapah) and it runs very well. I don’t know why it happens in eatoreh templates.

So, If I may sugggest you, you could change/replace DFcontact component with Foxcontact compoanent. It’s good joomla contact component. You can download it here http://extensions.joomla.org/extensions/contacts-and-feedback/contact-forms/16171?qh=YToxOntpOjA7czoxMDoiZm94Y29udGFjdCI7fQ%3D%3D

fibi Purchased

Hi maskeenan,

I’m trying to get your template working but I got stuck with some problem I’m not able to solve in the portfolio area. It’s driving me crazy and I’m wasting time and energy.

Hope in a quick help. I’ll be waiting for your reply.

Thanks

maskeenan

Hello Fibi,

Thank you very much for purchasing my template. And I’m so pleased if you allow me to log in to your administration page, you can PM me about the username and password, and it might be better, if you pick me as an temporary user.

Thanks

maskeenan

Hello Fibi

You can post your question on our forum support http://themesoul.com/support

thanks

Hello maskeenan!

This is such a great template… i solve almost every “problem” I had with it but there is one little thing that drives me crazy. How can I get rid of small dots that appears at your demo Contact page-Most Read menu (above first letters)?

And another thing which is not a problem but something I would like to implement on map: Is there possibility to put more than one mark on map (for example: if someone have more than one address)?

Thanx for answers and keep on doing great work! ;-)

maskeenan

Hello Mac,

Thank you very much for your support by purchasing my template. Anyway, could you please PM me? I’ll reply your PM with an account (username and password) So you can access our Forum support http://themesoul.com/support/

Thanks

Eventlog Purchased

Hello Maskeenan,

Thank you very much for your answer and suggestion. I will try Foxcontact component later. i have another question. I hope easier to solve. When I open my website in mobile phone (smartfon) the bi T3 framework logo appears on it’s top. The mobile/iphone version looks fine except this one detail. How can I switch this logo off or delete it?

Thank you in advance EventLog

maskeenan

Hello,

could you please re-submit your question on our forum support. Now, I’ve provided support forum for people who purchased my templates, http://themesoul.com/support

before re-submitting your question you could please PM me, so I can come back to you with an account for you to log in there.

Thanks

d311boy Purchased

Hi

How do I remove the ‘Built on T3 Framework. Designed by themesoul.com’ at the bottom of each page please?

I have checked out the footer module but nothing listed and can’t find anything in the template settings for this either?

maskeenan

Hello,

could you please re-submit your question on our forum support. Now, I’ve provided support forum for people who purchased my templates, http://themesoul.com/support

before re-submitting your question you could please PM me, so I can come back to you with an account for you to log in there.

Thanks, I’m so sorry for my late reply

Hi…Congratulations on the excellent layout.

I did the full installation package (eatoreh_quickstart.zip) and was fine, but this version there is no component of K2 configured and installed. In this blog only the blog category native Joomla.

Why?

Thanks and have a nice day!

Thiago

maskeenan

Hello Thiago,

I will update this version using K2 component soon, please be patient. Thanks

Hi maskeenan….

You know when you will provide the new version with K2 component?

Thanks 4 support

Thiago

maskeenan

Let me say, it will be around this monday night (on my local time)

d311boy Purchased

Hi

I am using 1.5 version of the template and everything is working fine apart from when I enable SEF in the global settings, once this is enabled the site will not work from the front end at all!

I have attached a screen shot of the screen that shows once the SEF is enabled and cannot understand why when enabled it stops the complete site from working?

I have already posted on your support forum a few days ago as well.

Hi, how to enable the header on the top menu and search module, also the foot nav. tanks

maskeenan

Hello,

Could you please re-submit your question on our forum support. Now, I’ve provided support forum for people who purchased my templates, http://themesoul.com/support

before re-submitting your question you could please PM me http://themeforest.net/user/maskeenan , so I can come back to you with an account for you to log in there.

Thank you very much

iMarc11 Purchased

Hi.

I can’t get your Template to work on 1.7. I get an error: Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 4294284772 bytes) in /home/httpd/vhosts/alphorn-oase.ch/httpdocs/libraries/joomla/filesystem/archive/zip.php on line 266

I tried to install the template by copying it to the temp folder. This seemed to work, at least it showed the message, that it was able to install the template. But now I can’t see the template anywhere listed in the template section.

Can you please help me? Thx.

iMarc

maskeenan

Hello iMarc,

Thank you very much for purchasing my template. But, could you please re-submit your question on our forum support. Now, I’ve provided support forum for people who purchased my templates, http://themesoul.com/support

before re-submitting your question you could please PM me http://themeforest.net/user/maskeenan , so I can come back to you with an account for you to log in there.

Thank you very much

Hi, I like your work and I need some infos:

- if this template is for 1.5 and also for 1.7, - if I can customize it for different needs, - if I can reuse this template for different domains.

I tried to read the licence but i have some problem to understand it.

thanks

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