An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by Templatation

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from Templatation:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization
  • Support for third party software and plug-ins

Frequently Asked Questions

How do I autoslide the sliders ?

Right now, slider’s slide transit only when one clicks on side arrows or number nav. If you want slides to autochange after certain time , please do this.

1) Edit javascript/scripts.js

2) To autoslide the Main slider, please edit javascript/scripts.js and on line 111 please find :
$('#featured > .inner').bxSlider({ controls: false, pager: true, mode: 'fade' });
Replace it with:
$('#featured > .inner').bxSlider({ controls: false, pager: true, mode: 'fade' , auto: true, pause: 5000 });
3) To autoslide the other 2 sliders on homepage … on line 110 of same file please find:
$('.slider-a > .inner, .slider-b > .inner').bxSlider();
replace it with
$('.slider-a > .inner, .slider-b > .inner').bxSlider({ auto: true, pause: 5000 });
Note: 5000 is the time in miliseconds, so slide will transit automatically after 5 seconds now.

Hope this helps.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

by
by
by
by
by
by