27 comments found

How do I change the color of the fonts in my footer?

JohnAilya
JohnAilya Author Team

H irsgreene,

Please open a ticket at http://crunchpress.com/support

Our tech support team will help you with it.

Thank you!

Hello bought the template ECO Template Responsive Environment for CrunchPress to 16.00 code of purchase: 22f9a9c2-39c0-4db8-b6b9-5e5a9ba2b70e- need to put my logo 340×126px size and in doing so he is too small due to the bootstrap code 101- not works in 1024×600 resolution. My question is how can a template not accept a logo 340×126? need to solve this urgent question, as did the entire site and when the client was open in the resolution of 1024×600 a strong renderizaĆ§Ć£o.no error aguardo.Henry

JohnAilya
JohnAilya Author Team

Greetings,

The logo we have used in the template is text based logo. You would be inserting image based logo which requires some responsive code adjustments so that it can be displayed fit in the responsive device.

If you still faces the issue then please open a ticket at http://crunchpress.com/support

Our tech support team will help you with it.

Thank you!

Though I’ve updated the long/lat location, my maps still display a pin labeled CrunchPress, how do I change that? I don’t see it in the documentation.

JohnAilya
JohnAilya Author Team

Greetings,

I suggest you to open a ticket at http://crunchpress.com/support

Our tech support team will help you with it.

Thank you!

How do I input causes for crowdfunding?

JohnAilya
JohnAilya Author Team

Greetings,

We have a special customer support system at http://crunchpress.com/support. It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there and a dedicated support representative will get in-touch with you shortly.

Thank You !

Hello. I want to change the theme, psd files. but I can not open files with CS6. What do I need to open these files with the version

JohnAilya
JohnAilya Author Team

Hello there,

There is no need to worry, package might be in Zip format all you need to exact it first then PSD files will be appeared, in some cases when you use download manager files get damage because it break into parts and then download it, make sure you use browser default download manager.

Thank you

hakimkal Purchased

Hello,

I want to buy this template. I noticed you mention eCommerce design but I can’t appear to see it in the live preview.

I would love to review the workflow of the ecommerce design store, can i see it please?

JohnAilya
JohnAilya Author Team

Hello hakimkal,

Sorry to disappoint you but these functionalities are not available in HTML version. You can avail these functions in the wordpress version.

Thanks

hakimkal Purchased

Hello,

I want to buy this template. I noticed you mention eCommerce design but I can’t appear to see it in the live preview.

I would love to review the workflow of the ecommerce design store, can i see it please?

JohnAilya
JohnAilya Author Team

Hello hakimkal,

Sorry to disappoint you but these functionalities are not available in HTML version. You can avail these functions in the wordpress version.

Thanks

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