CrunchPress

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33 comments found.

How do I change the color of the fonts in my footer?

JohnAilya

JohnAilya Author Team

H irsgreene,

Please open a ticket at http://crunchpress.com/support

Our tech support team will help you with it.

Thank you!

Hello bought the template ECO Template Responsive Environment for CrunchPress to 16.00 code of purchase: 22f9a9c2-39c0-4db8-b6b9-5e5a9ba2b70e- need to put my logo 340×126px size and in doing so he is too small due to the bootstrap code 101- not works in 1024×600 resolution. My question is how can a template not accept a logo 340×126? need to solve this urgent question, as did the entire site and when the client was open in the resolution of 1024×600 a strong renderizaĆ§Ć£o.no error aguardo.Henry

JohnAilya

JohnAilya Author Team

Greetings,

The logo we have used in the template is text based logo. You would be inserting image based logo which requires some responsive code adjustments so that it can be displayed fit in the responsive device.

If you still faces the issue then please open a ticket at http://crunchpress.com/support

Our tech support team will help you with it.

Thank you!

Though I’ve updated the long/lat location, my maps still display a pin labeled CrunchPress, how do I change that? I don’t see it in the documentation.

JohnAilya

JohnAilya Author Team

Greetings,

I suggest you to open a ticket at http://crunchpress.com/support

Our tech support team will help you with it.

Thank you!

How do I input causes for crowdfunding?

JohnAilya

JohnAilya Author Team

Greetings,

We have a special customer support system at http://crunchpress.com/support. It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there and a dedicated support representative will get in-touch with you shortly.

Thank You !

Hello. I want to change the theme, psd files. but I can not open files with CS6. What do I need to open these files with the version

JohnAilya

JohnAilya Author Team

Hello there,

There is no need to worry, package might be in Zip format all you need to exact it first then PSD files will be appeared, in some cases when you use download manager files get damage because it break into parts and then download it, make sure you use browser default download manager.

Thank you

Hello,

I want to buy this template. I noticed you mention eCommerce design but I can’t appear to see it in the live preview.

I would love to review the workflow of the ecommerce design store, can i see it please?

JohnAilya

JohnAilya Author Team

Hello hakimkal,

Sorry to disappoint you but these functionalities are not available in HTML version. You can avail these functions in the wordpress version.

Thanks

Hello,

I want to buy this template. I noticed you mention eCommerce design but I can’t appear to see it in the live preview.

I would love to review the workflow of the ecommerce design store, can i see it please?

JohnAilya

JohnAilya Author Team

Hello hakimkal,

Sorry to disappoint you but these functionalities are not available in HTML version. You can avail these functions in the wordpress version.

Thanks

Hi! I am using wamp-server with wordpress-4.1.1 but i have being trying to install this theme which i bought, just haven’t been succesful it says: Are you sure you want to do this?

Please try again. Please directions on how to deal with this issue will be highly appreciated Thank you!

JohnAilya

JohnAilya Author Team

Hello yavuzalemdar,

The template you have bought is simple HTML template. Its not the wordpress theme and it cannot be installed on the wordpress. Please purchase its wordpress version. Also when you buy the wordpress version please increase the upload file size of WAMP server. Because theme is more than of 5 MB and you WAMP uploading file size can be of 2 MB due to which uploading fails.

If you still need any technical support then you can open a ticket at http://crunchpress.com/support our dedicated supports team will help you out.

Thanks

How can i switch between Wide layout to boxed layout?

JohnAilya

JohnAilya Author Team

Greetings,

The template you have downloaded from theme forest contains multiple folders of full layout , dark , box layout etc.

You can choose the template from there.

If you still need any technical support then you can open a ticket at http://crunchpress.com/support our dedicated supports team will help you out.

Thanks

Beautiful theme!

Do you think you can assist me with something? I’m trying to change the “services” section into a simple “about” section. With the same section header, and just a centered paragraph with the same font that is global on the site, however, I can’t seem to get the correct font, or get the font to change at all. I’m kind of new to this too, honestly. Thank you!

JohnAilya

JohnAilya Author Team

Greetings,

We provide support for the bugs or error in the template. We donot provide customization but we can guide you how to manage it :)

Thanks

Okay, can you assist me in getting the search bar to work?

JohnAilya

JohnAilya Author Team

Yes, Sure please open a ticket at http://crunchpress.com/support our dedicated supports team will help you out.

Thanks

Hi, how would I go about adding an extra year to the timeline?

Trying to add 12 years instead of 11, I’ve tried duplicating the code, and it throws a lot off.

JohnAilya

JohnAilya Author Team

Greetings,

We have a special customer support system at http://crunchpress.com/support. It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there and a dedicated support representative will get in-touch with you shortly.

Thank You

I really need some help, please!

I can’t find where to put my email address so that anyone who uses the contact form it will send to me!

Please help!

JohnAilya

JohnAilya Author Team

Greetings,

You will find the form-1.php file inside you template which you have downloaded from theme forest.

Edit the form-1.php file and enter the email address over there.

Thanks

jubahn

jubahn Purchased

cannot change to boxed version, any idea why ?

jubahn

jubahn Purchased

Thanks will buy if client approves the theme, take care.

jubahn

jubahn Purchased

bought it, thanks for your patience,

Thanks for the purchase :)

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