2754 comments found

Originally sent this question twice via Support>Email to Imediapixel on Jul/3/14, and Jul/8/14 but received no answer either time.

Ecobiz is giving me an irreconcilable problem.

Recently our telephone # changed and I am trying to change it, and other information, in the back panel ECOBIZ optionsframework . Of course I go to the WP back panel and the ECOBIZ menu, with the submenus. Whenever I change anything, even a single digit, and click the ‘Save All Changes’, the ONLY thing that happens is a blank white page and a long, very long link in the address bar that is usually 3,385 digits long.

I was able to change the Contact Info generated from the options into the widget, but using text just doesn’t look as good as the auto-generated information taken from the optionsframework.

However, the most important thing is this: When I try to make ANY change to the ECOBIZ optionsframework, whether it is the year for the copyright or anything else, I still get only get the white screen, and nothing changes. I do need, for instance, to make a change to the copyright year, sitewide telephone #s, etc., and some of these things are ONLY done in the optionsframework.

Yes, I have reinstalled the theme, and this trouble was occurring before the latest update to WP.

My site is http://applegatestaffing.com

Any assistance anyone can give would be appreciated.

Thank you.

imediapixel

I have replied your email.

Thanks.

I’m having problems with Portfolio item alignment – I keep having one item knocked out of alignment. Where am I going wrong?

http://originaloutdoorevents.co.uk/events/
imediapixel

Hi, try to add the following css code in theme options => styling options => custom css :

ul.portfolio-4col-filterable li { height: 280px;}

Thanks.

Default-user

Many thanks for that, all good now!

Hi

For some reason that I cannot work out, site overview column #1 is showing the blog, rather than the content and icon that I inputted into the “Site Overview” form.

www.yorkshiresgreenwithenergy.co.uk

Help please!! :)

Default-user

Sorted. Latest news widget was sat in “Homepage Box #1”

imediapixel

ok great, glad it’s working now :)

I am also having problems with shortcodes – specifically list items. Reading back through the comments it seems this is an issue experienced by others. Can you help?

imediapixel
hi, for now there’s an issue with the dropdown menu shortcode in EP editor, but you can manually add your list shortcode, eg :
[bulletlist]
... your unordered list content here, formatted from WP editor list style
[/bulletlist]

Thanks.

Default-user

I’m afraid not – it still doesn’t work!:

http://originaloutdoorevents.co.uk/services/event-planning/
imediapixel

ok if you dont mind just provide me your site login from my profile page, let me check directly at your site.

Thanks.

Hi ImediaPixel,

I have just bought your Ecobiz theme from themeforest. I have a difficulty to set front page display in my wordpress website. By default, front page in Ecobiz theme is site overview page with four boxes. However, I want to change my front page to blog page. How can I do this?

Thank you,

imediapixel

Hi, you can create a page first and assign your page to Homepage with Blog page template, now go to Settings => Reading => Front page displays => A static page (select below) => Front page : now select your page that already asigned to Homepage with Blog page template.

Thanks.

Default-user

I have tried your solutions. However, with your solution, the slider is disabled. The blog page only shows single image and not slider. I want slider with blog template. Can I?

imediapixel

Hi, yes you can still have a slider in your homepage blog page, be sure you have set the “Page slideshow type” in Page Options below the editor when you editing your blog page.

Thanks.

frokem Purchased

I am having problems with the contacts page. First the GoogleMaps was not showing so I removed the script and replaced with one from GoogleMaps, then I noticed that the contacts page is not submitting queries. Kindly assist urgently since this has cost me a lot of time.

Default-user
frokem Purchased

Hallooooooo….... what is going on with support? Can’t wait over 24hrs for support. Pull up your socks…. still having problems with the contact form. Kindly assist.

imediapixel

I checked your site looks like there’s no problem with your google map now.

Thanks.

Default-user
frokem Purchased

Come on guys….... Can you read your clients comments properly… I said that I sorted out the problem with the Google maps. My problem is with the contact form. It is not submitting!!!

hello.. how can i show digest of post in article page?

imediapixel

Hi, the widget only support for latest posted article, you can use plugin as alternative to accommodate your needs

frokem Purchased

I am still having problems with the contact form. Kindly assist. http://nwsb.go.ke

imediapixel

As I said before, please try to write your info address in one line, or at the following format :

Northern Water Services Board, <br />Maji House - Kismayu Road, <br />P. O. Box 495-70100, GARISSA

Thanks.

Default-user
frokem Purchased

My problem is with the contact Form….. My contact form is not submitting.

Default-user
frokem Purchased

Not Google Maps.

I want to update the theme from v1.3 to the latest v.

Do you have a walk-through process to do this update.

I have customised some CSS and so do not want to break what I have done.

How do I update it smoothly.

Thx

John

imediapixel

Hi, most of theme files has been modified in latest version, so there’s no backward compability with the older version, you need to backup your old theme files and try to fresh install the latest version.

Thanks.

Is it true that EcoBiz is no longer being updated? I was told this by a developer and wonder how I would go about checking this. My site was hacked and it was suggested that it could have been that the site wasn’t getting updated regularly.

Thank you for any input you can offer!

ecnakin Purchased

hi there Your theme is very nice. Future use php mail hosting for security. You have to turn SMTP. Can you help?

imediapixel

Hi, as alternative you can use plugin which based in SMTP.

Thanks.

Default-user
ecnakin Purchased

i try so many SMTP plugins, but not working. I really need support for this.

frokem Purchased

Why is it taking forever for me to get assistance with the Contact form. It has already been 9 days and no feedback. This is very frustrating guys.

I am still having problems with the contact form. Kindly assist. http://nwsb.go.ke

Default-user
frokem Purchased

My problem is not with GoogleMaps. My problem is with the contact form. It is not submitting to email.

Default-user
frokem Purchased

Its is ok. I have finally managed to solve the problem on my own.

imediapixel

ok great, glad it’s working now :)

This has been a wonderful theme. I’ve been using it for a long time with no problems whatsoever. Thank you!! I don’t know if it is possible, but it would be wonderful if it could be made responsive. Thanks for keeping the theme updated!!!

imediapixel

thanks for your kind words @sandymeier, we will keep the theme up to date to accommodate the WordPress latest version.

Thanks.

Im having problem with my google maps. The map is not showing – please help

imediapixel

Hi, did you tried to writer your info address in one line?

Thanks.

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