Discussion on Eden - Retina Multi-Purpose WordPress Theme

188 comments found

webjor Purchased

hi! im having several problems with the theme… i think most of them are because my cheap host :(... but.. can u guys help me fix it? its http://commatex.com.br/ problems: logo image dont appear contact form return server error video slideshow dont work (nothing appear, just the pattern background)

any help in these three questions? ;p thaaanks! i think i would need a decent host ;p

QODE

Hi,

Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can take a look and help you?

Qode

This problems has never been fixed!

There is a new version of WPBakery Visual Composer available. View version 4.3 details. Download new version from CodeCanyon.

Can you post the code from: Editing js_composer/js_composer.php (active)

so I can update it!

Thanks

QODE

Hi,

When we updated theme few days ago, 4.2.3 was latest version. 4.3 was released after that. We will update plugin with the next update.

Qode

Can I update the Visual Composer to 4.3 without compatibility issues with the theme? (I bought the plugin separately)

QODE

Hi,

May I ask what were the issues you found?

You can locate our version in eden > plugins > folder, js_composer.zip file.

Qode

Default-user

The issue is that every full width block is not full width. There is a margin on the left side of the content. Can be found here: http://new.webkoenig.ch. If you have a solution, it would be great. Then I didn’t have to downgrade.

QODE
QODE Author

Hi,

After inspecting the issue we saw that there were some changes in html by VC authors, so you can downgrade VC by locationg working version in eden > plugins > folder, js_composer.zip.

Qode

igor_id Purchased

How to know my Purchase Code to open ticket? Answer at the site is “Find this on the Downloads Page by clicking the “Download” button next to the item, and then click the “Licence certificate & purchase code” link.” but where to find that Download Page? Please give me a link or send this code via e-mail. Thank You.

QODE

Here you go: http://themeforest.net/downloads, this is Downloads page :)

Default-user
igor_id Purchased

Thank You. :)

How can CSS animations be added to text elements? I only see the css animation option for rows and for images.

QODE
QODE Author

Hi,

You can always add rows and place element inside the row. You can add row to column.

Qode

Default-user

Ah alright. Thanks :)

QODE
QODE Author

No problem :)

Hi

This is agreat theme, but one thing appears lacking at the moment – the ability to add pagination to the portfolio.

Is this available and I have just overlooked it?

...or do you plan to add this…? I can see you have it on the blog pages…

Thanks Jeff

JeffOakley

Ok, thanks for the reply…

...really think this would be a nice addition to the theme. Please consider adding it to the next update, as well as an update to all the font awesome icons :)

QODE
QODE Author

We will consider it, thanks…

JeffOakley

i look forward to it, if you will decide to add it :)

Facebook share not show image and description on post and just display the domain. What the problem?

Default-user

Ticket #268873 with site and temporary WP admin access created, plis help. Thanks

Default-user

Please view all post on the site then check the facebook share button on that posts… Thanks

QODE
QODE Author

Hi,

Support team will take a look asap.

Qode

Great theme and we are excited to finally start using it!

I am trying to import the demo content, but it keeps timing out on me. The import gets to 60% and stalls… tried it 3 times now. What are the alternatives?

Default-user

The demo content is NOT uploading

We have increased the time to 25M, still NOT working

Please check. The admin access provided through your ticketing system. Please let us know if you need anything else. Thank you!

Default-user

FYI – we have also purchased BRIDGE theme in the past, and import worked fine on same server. Please let us know ASAP. Thank you!

QODE
QODE Author

Hi,

Can you please give us ticket ID so we can take a look?

Qode

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