Posted a message on your support forums but not had any response yet. Ticket ID ##421954. It’s regarding making the logo stay the same size on scroll. The header doesn’t change size but he logo does…
I’ve already changed the header fixed size and initial size in the header and footer section under the options tab.
We’ve assigned this ticket ID to a member of our support team. They’ll get back to you on your ticket as soon as possible.
thanks for the fix
Hi. I’d like to post this on your forum, but I cannot see any option to register other than facebook/twitter – which I’m not going to use. So I need help, because I have this error and whole site just crashed: Warning: include_once(export/qode-export.php) [function.include-once]: failed to open stream: No such file or directory in /wp-content/themes/eden/functions.php on line 43
Warning: include_once() [function.include]: Failed opening ‘export/qode-export.php’ for inclusion (include_path=’.:/:/usr/local/php/pear5’) in /wp-content/themes/eden/functions.php on line 43
Warning: Cannot modify header information – headers already sent by (output started at /wp-content/themes/eden/functions.php:43) in /wp-includes/pluggable.php on line 1196
I saw on your forum that you recommend changing these files manually (actually I saw help for only one of these files). When I open them via Notepad it doesn’t look like in your image and I cannot find these lines.
Can you just give those proper files?
Also for the future: please recommend me free, simple program to edit them, so everything looks exactly like in your image.
Also is there a reason why you want users to do it manually, instead of putting the correct files in the theme?
Please navigate to your theme folder via FTP and open functions.php file to comment-out this line of code so it looks like this:
Then, save this file and re-upload it to your server. You can edit theme’s PHP files using Sublime Text for example.
This file is an optional inclusion which we provide upon request to users who are looking for a way to export Qode Options.
If you still have issues with this, please submit a ticket to our support team at https://qode.ticksy.com/ so that they could assist you further. Unfortunately our ticketing system currently supports just the log in through facebook/twitter. Thanks for understanding.
Hi, thanks, it worked. I had problems with installing plugins, but managed to copy them from parent theme and it worked. Now I have another issue. How to add portfolio page to menu?
Glad you’ve resolved this
In regards to this portfolio setup, please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll point you in the right direction in order to achieve this.
I’d like to style the .title_holder class with a different background color for the blog section of my site, but changing that class’s background color makes the title images on all other pages of my site disappear (they get replaced by the background color). Is there any way to style the title_holder for the blog differently than the other pages or is there a class that’s further up in the style sheet I might try overriding? Thanks!
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support team can help you with that
Hi, I’m having a few issues:
- the logo gets bigger when I scroll the page
- the widgets on menu are not vertically centered
- custom css settings system misbehaves, the rules are applied to elements that don’t have the required selectors.
- how do I put two icons side by side inside a column? It seems impossible to create a row inside a column.
I also submitted a ticket with private details, id is #430833
I have submitted a ticket 4 days ago but still have not got an answer. Please help. Its regarding the demo content.
I have followed the instructions but for some reason it does not show the content.
My ticket number is #435671
Our support team is working on all active tickets as we speak. They’ll get back to you on your ticket as soon as possible. Thank you for your patience.
On another matter…..is there a way to edit the pages of the theme using Visual Composer?
When I click on “edit” on the page it sends me to the classic edition on wordpress instead of openning a new tab and allowing me to edit it using Visual Composer. Please I need to activate that setting.
When you’re editing the page you can click on the back-end editor button – http://screencast.com/t/ppuLl71EQQ
Once you click on it, scroll down the page and you’ll see the VC editor ready to add/edit your content – http://screencast.com/t/SAGq1yXEU
I’m having an issue with my homepage “sections” under the main image/slider. When I scroll up in Chrome the background goes away for a bit. I can provide a picture if needed. The example theme has the same issue as well. When you make it to the second slider and then scroll up the background goes away.
it was a mac.css static issue i believe.
Could you please submit a ticket to our support team at https://qode.ticksy.com/ with temp WP Admin access included? They’ll have a closer look at your website and see what they can do to help.
Please respond to Private Ticket #453729, I’ve already lost my mind and I’m about to loose my client, thank you
Assigned this ticket a high priority notice. Our support team will get back to you as soon as possible.
Any luck on this? I haven’t seen anything on the ticket yet, I’m going to loose this client in the next couple hours without your help, it’s a fresh unaltered theme installation, none of the core theme files have been altered.
Just replied to your ticket. Facebook Like Box in footer had JS error which caused the problem.
THANK YOU SO MUCH!!!! Top notch support, you came through when it mattered most!
You are welcome Glad that the problem is solved
i think the default camera slideshow should have option for pause on hover.. except for videos… it changes the slide each X seconds, some times you get that problem of slide goes away and you cant read… theme 5/5 btw, f awesome ty you guys
Thank you for the feedback. We will consider it
Thanks a lot
Hi my friend!
in my site, http://www.webjor.com.br/, im having a issue…. if Im in any page that is not the home, and I click the logo on top right… I get a blank screen instead of returning to home how I fix this? ty!
can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look at the problem?
Hi sir. Awesome
I cant add icons to a text block in a page… I tried this code for a rounded icon, but i get a white circle with blue border all the time, no matter the code, and no icon..
[icons icon=fa-cloud-upload type=circle icon_color=#000 background_color=#fff]
how i do it? ty!
Please submit a ticket to our support team at http://qode.ticksy.com/ with temp WP Admin access included and they’ll have a closer look at this issue in the back-end to see what they can do to help.
Hi QODE! Two quick questions for you:
1. Are you planning a new release of Eden and if so, do you update the library of Font Awesome icons that are available? There are some new ones in 4.4 that would be nice to have
2. For a blog single post only the day and month are displayed. How can I add the year? I did post this on your support forum (#497531) but did not receive a reply.
1) Yes, Eden update is in our plans, most likely new Font Awesome library will be included in it.
2) Regarding your ticket, it’s assigned to one of our clients and you will be notified when its answered. Usual response time is within 24 hours, but on Mondays it can be longer since we’re low on resources on weekend.
That’s great about Font Awesome and thanks for the reply on my support ticket
Hi, I have issues with Visual Composer in your theme. I would like to change some content in my page, but the Visual Composer section is not loading completely… I just see 1 or 2 element… It’s like the others elements aren’t loading. It’s very frustrating. I use Wordpress 4.3.
Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can inspect the problem?
I did it. Private Ticket #506352. Thank you
Thanks, support will take a look
I’m waitting for your help guys… Since 2 days, no answer. Please help me
Thanks. Just assigned your ticket again to our support team.
I just bought this theme . I have extract it with win rar. But i can not upload it via ’’add new theme ’’ section. When i choose this theme with ’’ Browse’’ it reads an error ’’ please try again later’’ on the screen. How can i install this theme? Do i need an activation code or something like that?
just solved the problem. Sorry for the inconvenience.
Hi again. Now i have a problem with header menu, dropdown menu.My menu opens like that; http://akalapamuk.com.tr/kurumsal/
But i need to do like that;
like this; http://demo.qodeinteractive.com/eden/
please help me
Also i create a Qode slider but i cannot see any shortcode of it
Regarding menu, go in Appearance > Menus, edit “Kurumsal” item, and set ‘Type’ option to be blank, not ‘wide’. This applies to all menu items.
Regarding QQode Slider, go in admin > Qode Slider > Sliders. You will see the list of created sliders and their shortcodes. Copy those shortcodes and past them on desired pages.
I use blog masonry with pagination and category filter. But I noticed that the filter only works on the current page. So if Im looking at page 2 and trying to filter by category, only results from page 2 will be shown. Is it possible to get the filter to work for all my posts in my blog with pagination?
Unfortunately answer is negative, filter process only existing/visible content.
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