Discussion on Edison - Business and Portfolio WordPress Theme

75 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
tmcguire Purchased

Twitter just changed the API for accessing feeds. Your method is no longer supported.

Both /printers/components/twitter.php and /framework/engine/widgets/twitter.php both use this method

$html_file = fEnv::openUrl('http://twitter.com/statuses/user_timeline/' . $instance['username'] . '.rss');

Which is no longer supported as you can read here: http://api.twitter.com/1/statuses/user_timeline/pinwirecom.rss .

Have any thoughts how to fix it?

FRESHFACE

Hi there!

We will be providing update asap. Sorry for any inconveniences

Thanks and cheers! :)
—freshface

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tmcguire
tmcguire Purchased

Any update on the twitter fix? Also, for some reason, the template builder has stopped working. I can no longer drag and drop elements from the left menu into the theme regions.

tmcguire

Any luck fixing the Twitter feature to work with the new API?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I just noticed that the slider doesn´t work properly for iphone and ipad. Is there any fix… Thank you?

The site is http://asesoriaparapymes.com

FRESHFACE

Hi there!

I just checked your site with iphone, and the autoslide is working, but it does not slide when I click to the button. I just added this to our task list and we will fix it in new version. Sorry for any inconveniences and thank you for your patience.

Thanks and cheers! :)
—freshface

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Default-user

Thank you Freshface.

Default-user

Here is the new number 1682.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Another question… I`m trying to use the form included in the template, but I have updated to 3.6 and it doesn’t seem to work.

Is there any way to insert and configure the form without the template builder? Thank you again.

FRESHFACE

Hi there!

Please send me URL or more detailed description where this problem appears. Also please send me your WP login and I’ll take a look.

Thanks and cheers! :)
—freshface

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Default-user

Here is the info /1648. Thanks!, nice to feel you care about your customers. Great support!

FRESHFACE

Hi there!

I checked your website and wasn’t able to identify problem. Please could you send me more detailed description ?

Thanks and cheers! :)
—freshface

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Default-user

Hi again!,

the problem is that I’m able to drag and drop the modules and all seems to work perfect. But I just missed a button in the WYSIWYG that allows me to inlude the templates that I just made with the site builder. This is the button icon I mean “[ ]”.

Thanks again and good job!, Fernando.

FRESHFACE

Hi there!

I’m sorry for any inconveniences, could you please re-send the login details ? It’s automatically deleted after 7 days for security reasons.

Thanks and cheers! :)
—freshface

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Default-user

My number is 1664.

FRESHFACE

Hi there!

I was able to identify the problem, but I’ll need your FTP login in order to make a fix.

Thanks and cheers! :)
—freshface

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Default-user

Ups!, here is the number 1682… I post it in previous comment.

Default-user

Hello freshface, I still have no answer. I gave you all the info you needed, is there any problem? Thanks!

FRESHFACE

Hi there!

I’m really sorry for any inconveniences and delays, could you please re-send the login ? it’s automatically deleted after 7 days

Thanks and cheers! :)
—freshface

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Default-user

Here is the number 1740

FRESHFACE

Hi there!

Sorry for any inconveniences, but the credentials you provided are not working. Could you please send me the correct one ? :)

Thanks and cheers! :)
—freshface

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Default-user

Here they are again… 1742. Sure they work!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Somehow I have entered some HTML or code into the Template builder > Slogan module which has disabled my ability to edit any element on that particular template.

I have tried a manual edit in the wp_gen_options table in the database, but it is missing a unique column which allows for easy editing via phpMyAdmin. So I added an unique ID INT column to the table so that I can edit the content of my template via phpMyAdmin however whenever I try to save my edits, it breaks the templates. I adjusted the serialized number which prefixes the content thinking that would work..but it still breaks the template.

How can I get this junk code out of my Slogan module in this page template?

FRESHFACE

Hi there!

I’m sorry for any inconveniences, please send me your WP login and I’ll do my best to fix it asap.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I post again my issue. You probably didn’t recieve it correctly. You told me you knew what was going on.

Another question… I`m trying to use the form included in the template, but I have updated to 3.6 and it doesn’t seem to work.

Is there any way to insert and configure the form without the template builder? Thank you again.

Default-user

When I write any alt atribute in the menu panel, it displays another menu, it doesn’t get the atribute correctly. Thanks again!

FRESHFACE

Hi there!

Please send me your WP login, I’ll do my best to fix it asap.

Thanks and cheers! :)
—freshface

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Default-user

Here they are… 1742 Thank you!

Default-user

Hello Freshface!, did you have a look to the issues I told you?

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
GoMrYo Purchased

Hi,

Had the theme for awhile now, and until now had absolutely no issues..great work!

Only thing is now the slider stopped working. I re-made the slider in Slider manager, but now it shows duplicate images/slides even though the manager clearly slows the different (and correct) images. I’m not sure what to do.

I already tried updating to the latest version.

Can you help?

Thanks!

FRESHFACE

Hi there!

I’m sorry for any inconveniences, please send me your WP login and I’ll take a look.

Thanks and cheers! :)
—freshface

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GoMrYo Purchased

Ok, thanks. My number is: 1754

FRESHFACE

Hi there!

Please also include your FTP login and I’ll take a look.

Thanks and cheers! :)
—freshface

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Default-user
GoMrYo Purchased

1758

FRESHFACE

Hi there!

I was checking the files and most probably it’s a connected with freshizer cache. Could you please delete the whole folder /files/freshizer ? I don’t have access to this folder ( it’s a std wp-content/uploads, but you are running multi installation ).

Thanks and cheers! :)
—freshface

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  • Has been a member for 3-4 years
  • Has been a member for 3-4 years

Template builder is not working on our site. I can drag however when i drop …. nothing.

Any suggestions? Thank you in advance!

FRESHFACE

Hi there!

Please post this question through the account which has been used for purchasing our theme.

Thanks and cheers! :)
—freshface

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  • Has been a member for 3-4 years

I am unable to use the upload/insert feature in all sections of the site. Also when in Template Builder there are times when i am unable to scroll up or down within boxes? This theme was purchased through our designer. I do not have his login however the following information should help.

Licensee: jason gammon

For the item: Edison – Business and Portfolio WordPress Theme

http://themeforest.net/item/edison-business-and-portfolio-wordpress-theme/3096695 Item ID: 3096695

Item Purchase Code: e4060ed8-4deb-4148-ac8c-0c1e26d6e0e0

Purchase Date: 2012-11-19 17:14:01 UTC

FRESHFACE

Hi there!

Please send me also your WP login, I’ll do my best to fix it asap.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello Freshface,

I’ve been waiting for more than a month to solve a template builder issue. You told me you knew what was happening, and I don’t understand why you don`t reply? I gave you all the data you needed!. Please reply… I double checked the data I gave you in order to access, I am waiting to solve this issue to launch the page.

Thank you, Fernando.

FRESHFACE

Hi there!

I’m sorry for any inconveniences, could you please re-send me your credentials ? They are automatically deleted after 7 days due to security reasons.

Thanks and cheers! :)
—freshface

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Default-user

1774… Thank you! :)

Default-user

Still waiting!

FRESHFACE

Hi there!

Fixed! Sorry for any inconveniences and thank you for your patience

Thanks and cheers! :)
—freshface

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Default-user

Thank you Freshface, much better now. What about the title attribute of the menu items?. It should be a much simple issue, and very important for SEO. Now when you add a attribute it appears right next to the button, instead of displaying the link title in the code. Could you have a look please? Thanks again.

Default-user

Or just tell me where to edit the code…

Default-user

The form doesn’t pass the name field, and is there any way to redirect successful sents? Thanks again.

FRESHFACE

Hi there!

1.) About the title, I’ll take a look, sorry for any inconveniences

2.) About the form, could you be please more descriptive which form do you have on your mind ?

Thanks and cheers! :)
—freshface

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Default-user

I want a form where I can edit the fields and define a landing page for successful sent, in order to track conversion. Title is the important issue, if it’s too much work I can install a plugin and use your styles… Tank you anyway

FRESHFACE

Hi there!

I think that the best solution would be the extern plugin, since it’s really hard to achieve this functionality.

Thanks and cheers! :)
—freshface

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Default-user

No problem!, but I really need the title issue solved for SEO… Thanks and cheers! :)

Default-user

I already solved it. Thank you! I ‘ve got all I need to publish the site.

FRESHFACE

Hi there!

I’m really happy that you already solved it out. Sorry for any inconveniences and feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

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  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
cloud9 Purchased

Any1 else having issues uploading a new logo via add new media? It seems to upload then when trying to select and save it seems to hold on blank screen?

cloud9
cloud9 Purchased

great theme. But the documentation is probably one of the worst i have come across. If you spent more time providing straight forward documentation you would save yourself countless hours providing support on here. Adding to that your customers would be much happier. :)

There is a big gap between your demo and the installation copy of the theme. The documentation shows how to edit parts of the site. Where is the demo content ?

cloud9
cloud9 Purchased

Hello?

cloud9
cloud9 Purchased

really no reply in 3 days? sigh.

FRESHFACE

Hi there!

I’m sorry for any inconveniences, please send me your WP login. Also please note, that support is not available through weekend.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi again!, I was fixing the last issues in order to publish the site, when I found out that there is an error each time you try to make a search. I am in a hurry…

Fatal error: Class ‘fSettings’ not found in /home/asesor32/public_html/wp-content/themes/edison1.7/framework/loadfirst/loader.php on line 29

Could you have a look please!, or tell what to include and where?

Thank you, Fernando

FRESHFACE

Hi there!

I’m sorry for any inconveniences, but I never seen this error before. Could you please send me your WP and FTP login through the tool located in my signature ?

Thanks and cheers! :)
—freshface

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Default-user

This is my number 1861. Thanks again!

Default-user

Yesss!, great job. I was completely lost with this issue. Thanks again and cheers! :)

FRESHFACE

Hi there!

I’m really happy to hear that, feel free to contact us in case of any questions or problems

Thanks and cheers! :)
—freshface

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  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Hi there,

I am needing help with your Edison theme, it has all-of-a-sudden stopped letting me drag items over in the Page Templates > Theme Builder area of the admin section.

Any suggestions

FYI, I am getting this area within the code when on this page

Uncaught TypeError: Object function (e,t){return new v.fn.init(e,t,n)} has no method ‘curCSS’ load-scripts.php?c=0&load%5B%5D=jquery,utils&ver=3.5.1:2

I don’t know if that helps….

FRESHFACE

Hi there!

I’m sorry for any inconveniences, please send me your WP login and I’ll take a look and try to solve this issue asap.

Thanks and cheers! :)
—freshface

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Default-user

2052

FRESHFACE

Hi there!

I checked your website and I never seen this issue before. Could please try to de-activate all your plugins ? It may be caused by javascript conflict in one of them.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi with WP 3.8 the template builder does not seems to work for me. When I drag something over to the template builder nothing happens.

Any suggestions?

Thanks.

Default-user

I have deactivated all the plugins and still no luck.

FRESHFACE

Hi there!

I’m sorry for any inconveniences. Please send me your WP login and I’ll do my best to fix it asap.

Thanks and cheers! :)
—freshface

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  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United Kingdom

Hi, Having issue updating the WPBakery Visual Composer v4.1.1.1 to v4.2.1 which is saying is not available when pressing on Update.

Also not certain if this is related however Template Builder and Slider Manager are missing from the left menu though it is highlighted in many areas of the documentation.

Please advise.

FRESHFACE

Hi there!

Could you please post this question through the account which has been used for purchasing our template ?

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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Default-user

Hi, Many thanks for prompt reply, this is the account we purchased it under however I believe we’ve figured it out as the documentation appears to be outdated, the WPBakery Visual Composer v4.1.1.1 to v4.2.1 still failing which I can only assume is because is license to you and you need to update the version in theme then upload latest for us to download, though is all working it would be good to have latest version :-).

FRESHFACE

Hi there!

Are you sure with the EDISON wp template ? In this template is not Visual Composer implemented :) It’s possible that you bought different template from us ? :)

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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Default-user

lol apologies not sure how I landed here, we have Sentinel, will raise comment there :-p

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