SmoothThemes

SmoothThemes supports this item

Supported

338 comments found.

Hi. Is this theme compatible with Wordpress 4.4.1?

Hi, is there ‘Login(Register)’ form included?

tambuk

tambuk Purchased

Hi. Is Visual editor working now ? Wasn’t working a year ago.

Please send me how to install a demo. Thanks

Please post your question/issue to our support forum here please : http://smooththemes.com/forum/

I cannot eveI cannot log in to the support. I tried many times. It kept saying that my email address is not registered yet. When I register, it will say that the product ID has already been used by other email. I only use 1 email here. Can you please help me? So I can refer my issues in support. Thanks

Everytime I try to install demo content or at least install plugins, I’ve always received this message. “Cannot load radium_demo_installer.” Please, help me resolve this. Thanks.

WTF nobody is answering my issues??

Did you try to post it to our support forum?

I cannot eveI cannot log in to the support. I tried many times. It kept saying that my email address is not registered yet. When I register, it will say that the product ID has already been used by other email. I only use 1 email here. Can you please help me? So I can refer my issues in support. Thanks

WTF nobody is answering my issues??

Did you try to post it to our support forum?

I cannot eveI cannot log in to the support. I tried many times. It kept saying that my email address is not registered yet. When I register, it will say that the product ID has already been used by other email. I only use 1 email here. Can you please help me? So I can refer my issues in support. Thanks

Did you share your products with other?

Send us an email via our themeforest profile page.

I cannot log in to the support. I tried many times. It kept saying that my email address is not registered yet. When I register, it will say that the product ID has already been used by other email. I only use 1 email here. Can you please help me? So I can refer my issues in support. Please, I’ve been waiting a week on your response already.

iCentra

iCentra Purchased

Hello…lovely theme, i just purchased it, but i cant seem to see the layer slider running or the drop down menu, i have followed the directions of the documentation, but to no avail.. my site is www.vikmom.com.ng/theicademy

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the SmoothThemes support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue ;)

SmoothThemes Support Forums: http://www.smooththemes.com/forum/ Create an Account: http://www.smooththemes.com/registration/

? wana buy the theme but i would l?ke to know ?f theres search by category ?n the theme?

Great work on this theme, looks perfect for my purposes … but … is it compatible with Learn Dash do you know? Thanks. (I think there has been a question about this here, but I couldn’t find any answer to it :-) )

Does the current version of EDU work with WooCommerce 2.5.5? I tried installing WooCommerce for a client with EDU 1.9 and am experiencing several issues.

Can you please use account which actual purchase the theme to ask support question?

Unfortunately I can’t. I was not the original developer of the site, and he used the purchase code to create a support account. I tried to create a support account using the client’s purchase code, but the site tells me an account already exists for that purchase code. I think this is a pre-sales question, as I am considering purchasing an updated version of the theme, and just want to know if it is compatible with WooCommerce 2.5.5.

Hi

I would like to remove the curriculum tab and instructors tab, please see the link http://www.igs-uk.com/courses/esol-entry-level-certificate-in-esol-international-entry-3/

Also, if I need to remove any information from the course features, how this is possible?

Regards

Please ignore, as I posted the question on wrong page.

Is it compatible with Wordpress 4.5?

We are working on an update for it :)

I cannot log in to the support forum and when I ask for reset my password I haven’t receive any email. can you help me I need the PHP file to fix my problem with woocommerce. I installed the EDU theme in may 2014. Thank you for your help

Institut have installed the version 2.1 today but I have the same problem

Did you try to check the Spam folder? email us at support(at)smooththemes.com

I am pasting this complaint here because it has been ignored on the support forum

1) I am having problems with my Edu > Theme Options not working…. when i click the general tab options, this is the link it gives me “http://theicademy.icentra.com/wp-admin/admin.php?page=st-framework#general”

Also the Demo importer shows me this error message when i try to import

ERROR 500 – INTERNAL SERVER ERROR Why am I seeing this page?

Is there anything that I can do?

Understanding Filesystem Permissions

How to modify your .htaccess file

How to modify file and directory permissions

here is the my website link.. http://www.theicademy.icentra.com

2.) My layer slider is not showing full background with. how do i resolve this issue

THANKS

You will need to contact your web host to solve Error 500 Internal Server Error issue.

Or let they increase: memory_limit and try again.

Last option, you can manual use WordPress importer to import our demo data file.

Regards.

I am having an issue with my site displaying the fontello icons. Everything on the site, including the backend editor, is displaying as a square where there should be an icon. I have updated the plugin to the latest, and am not sure how to fix this! Please help!

Dear Author, my purchase code is 999d9175-6dba-4d57-b908-9ce69b5fdd6c. Im having an issue with this theme. Specifically with posts, when you select “No Sidebar” in a post in the LAYOUT section, of course the post is displayed without sidebars but also without a background (the white box background). Any fix for this? Anything I’,m missing? Kind regards!

is it possible to have a sticky menu with theme ?

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