An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, Themelions-com, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from Themelions-com:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
Stylesheet is missing Error after uploading theme Zip file from Wordpress dashboard .
You need to extract the main zip file then upload file ’ effectivenews.zip ‘
when I try to update the theme I get error ” Destination folder already exists.” , “Theme install failed.” !!
You should delete the old version folder and upload the new one
How to update to the latest version ؟
How to get the home icon in menu ?
How can I translate effectivenews to my language ?
How can I active RTL ?
you just need to install the theme on RTL wordpress blog and it will adjust automatically http://codex.wordpress.org/Installing_WordPress_in_Your_Language
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.