230 comments found

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi freevision,

How do i update Visual Composer – it just links me to the codecanyon website, but doesn’t recognise that i have purchased it.

Thanks, Adam

freevision

Hello, why do you want to update Visual Composer? You can’t update it by yourself. It comes with the theme. It’s modified and highly customized one. Thank you.

freevision

We’ll release an update soon.

Default-user

Thanks for the reply, i only ask as WordPress asked me to update it – i thought there might have been a larger selection of Elements. Not to worry. Whilst im on here – i have been trying to add multiple markers on the GoogleMaps element, is this possible? Thanks.

freevision

Hello Adam,

You can ignore that message. We will prepare new components for you sooner.

And sorry but multiple selection google map component not available yet. You can give a try to a 3rd party plugin.

Regards.

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 2-3 years

what slider plugin and settings did you use for the slider on top of homepage 5?

freevision

Hi,

Appearance > Theme Options > Header Video, and also you can find a copy of this page in the pages (if you have imported our dummy data)

Cheers.

  • Bought between 50 and 99 items
  • Europe
  • Has been a member for 5-6 years

Hi. I am wanting to change the existing theme to one of my sites and use this theme.
My current site has multiple pages using a BLOG layout ( using custom fields ) Is there anyway I can adopt these settings using this theme? All I can see now is the choice to choose just ONE page to use as Blog Layout.
Hope you can advise.
KD

freevision

Hello,

Please let us take a look. Submit a ticket.

Regards.

kaledonder

Hey Guys.
Thanks for the reply, I just found that it is possible for ANY Page to have the “Blog Layout” using the Visual Composer.. This is really great and so easy for me to use..
FANTASTIC Theme guys, def. a 5 star rating
Respect
KD

freevision

Thank you. As you said you can build a fantastic page blog page with any content. Not only blog listing. For example; http://effektive.ozythemes.com/blog/blog-featured-slider/

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Creatit Purchased

First of all, I absolutely love your theme! So happy with my purchase. Got two small problems though:

After updating to the newest version I cant get any Youtube video to work in my header. The layerslider isnt showing my video neither the video header option is. The layerslider is showing the video thumbnail but I dont see the play button anymore.

Also I had this code in a RAW HTML box to show a youtube video after pressing an image

But after updating it doesnt use prettyPhoto anymore but it opens just the youtube page

What can I do to solve this?

freevision

Hello, thanks for purchasing. If you could open a ticket I’ll have a look whats going on your side. Please provide more information. Regards

Default-user
Creatit Purchased

Thanks for your ultra fast reply :) I made a ticket.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi,

1.) Wondering how do I load the sample sliders? (Specifically the Layer slider).

2.) Also can I change the social icons shown at top and bottom?

3.) Can I make the main white page area transparent, with picture behind? Including the grey Footer area.

Thank you :-)

freevision

Hello,

1 – You can find sample slider in “dummydata/layerslider” folder

2 – Yes, Theme Options > Social Icons

3 – You can, but you will see the image & color behind of it and will not look good.

Regards.

Default-user

Thank you.

Also, I cannot get rid of the grey bar under the layer slider (before the main content). I have tried all settings and sizes. This also shows on your demo. I am using Chome browser.

freevision

Please submit a ticket, let us see what is it. Because we are not seeing any grey bar as you described.

Regards.

Default-user

Hi I’ve lost my ticket number….not sure how to check your response?

freevision

Hello,

I think you get it back :)

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there – first off, great looking theme and seriously interested in using it.

I wanted to check to see if you knew if the plugin “WP Members” would be compatible? I basically need a login area for where people can login and access members only pages and information. I know that WP Members should be able to provide this for me, but because it looks like the theme implements a bunch of new layout/CMS updates, I need to know that it will work beforehand. Failing that do you know of any similar ways to get login and “members only” information through Effektive?

Thanks again

freevision

Hello,

Just tried. When I blocked a page asking for User Registration or Login whenever visited.

Regards.

Default-user

Ok that sounds good then, thanks – I assume this will be the same for EWA as well – just deciding which to go with.

thanks again

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi

Are you able to embed a Vimeo video in the top slider?

Thanks

freevision

Hello,

We are using Layer and Revolution slider. All have capabilities to add video. If you met with a problem while you make it, we will help you as further as we can.

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States
Ntryst Purchased

Hello freevision,

Ive updated layerSlider, theme, all plugins but still having an issue with the site not fitting properly on the screen. Im able to scroll right as well as up and down. It does this when I view site on desktop or when I shrink down the size of the desktop, Im able to scroll the page to the right. DOES ON BOTH DESKTOP VIEW, SHRUNK DESKTOP AND MOBILE VIEW.

Also the layer slider seems glitchy, and there is a slight gap difference under the front page layerSLider but before the Teaser Post Grid.

Another thing I noticed is that tweets arent loading. Just says “loading tweets” SEE Blog, Contact pages…

I sent you an email in the support system with support ticket: RE: [#519901]

Im sure your busy just am hoping to resolve this issue soon.

TIA

josh

freevision

Hello,

I have responded your ticket, asked for temporary permission to access WP admin panel to see the issues by my self.

Twitter issue, have you entered necessary parameters here Theme Options > Twitter Settings

Regards.

Default-user
Ntryst Purchased

Hello, Thanks for your quick response!

Sorry, I did over look the twitter settings, so my fault on that.

I also just responded to your support email with the admin details to go ahead and see what the other issues are.

Hope its also an easy fix.

TIA

freevision

Responded your ticket too.

Cheers.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Pre-sale question.

Can the blog’s posts go full-width as well?

My blog posts contain very large images so I need the posts to be able to go full-width.

cheers

Tom

freevision

Hello,

Full Width like this http://effektive.ozythemes.com/blog/blog-full-width/ or as wide as available window space?

Regards.

tomashmore

Yes, like your example.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hello,

can you come back to me on my ticket please

freevision

Hello,

What is your ticket ID? Let us see, have we get it and/or already waiting in the queue.

Regards.

Default-user

Hi, its #469027 Cheers

freevision

Oh, Hi :) already responded. Cheers.

  • Europe
  • Has been a member for 1-2 years

HI please forgive the idiot beginner question but if we add BBPress to the theme then if a user registers to comment on the blog can they use the same registration for the forum or does it require separate sign ups? Thanks

freevision

Hello,

Users are common. We are managing our forum and pages with same account.

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

your theme looks awesome, just two questions before purchase it :

- what’s the width of boxed version ?
- the page grade speed seems to be really slow, is there simple ways to optimize it ? Especially for js files ?

Thanks a lot, Regards

freevision

Hello,

Thank you.

1 – 1240px outer container and 1170px inner.

2 – We are using many plugins, and the plugins dropping their files without caring they are called or not on the page, sure you can limit the files or compress them at server side. And don’t forget about temporary hosting issues and large images.

Regards.

  • Bought between 100 and 499 items
  • Canada
  • Exclusive Author
  • Has been a member for 3-4 years

Do the slider and header items come with the theme? I really like the Ferris wheel animation..how did you do that? Is that included?

freevision

Hello,

Images are not included within the package. But dummy data and effect using guides are available. http://effektive.ozythemes.com/help/f-a-q/effects-on-the-objects-sliders/

Regards.

  • Bought between 1000 and 4999 items
  • Has been a member for 5-6 years

When I return to the home page from an interior page, the layer slider disappears? Any suggestions?

freevision

Hello, could you please share your URL, lets see what s going on your side. Thank you.

Default-user

Just private messaged you.

freevision

Hello, we got your message. We’ll respond you asap. Thank you.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

Hello,

You previously mentioned adding a mega menu. When could we expect that. Keep up the great work!

Thanks!

freevision

Hello, it’s ready actually. Right after we release our next theme we’ll integrate it into EFFEKTIVE. Probably in 2 weeks. Thank you.

Default-user

Awesome. Will you be adding it to EWA as well?

freevision

Well these major updates takes time as you see. But why not. :)

  • Bought between 100 and 499 items
  • Canada
  • Exclusive Author
  • Has been a member for 3-4 years

I keep getting errors when I go to install the required plugins:

object(WP_Error)#357 (2) { [“errors”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(218) “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” } } [“error_data”]=> array(1) { [“plugins_api_failed”]=> string(2) “N;” } } Something went wrong with the plugin API.

freevision

Hello, could you please open a ticket and share your admin credentials. We’ll check your issue in place. Thank you.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

A few more questions before I purchase.

1. Can you make the slider a static image? Instead of fluid like you have on the preview.

2. Also, can you make the scrolling fixed?

freevision

Hello, sorry not quite understand what exactly you are asking. 1- Static image on slider? If yes, Revolution and Layer slider has tons of features. For sure you can use static image.

2- Please provide more information.

Thank you.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
r11 Purchased

Can I turn off all of the confirmation pop-ups that show up in the visual composer?

freevision

Hello, sorry no you can’t. Thank you.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
r11 Purchased

*Add Sidebar to Shopping Pages

I was wondering if I am missing something. I would like to add a sidebar to the shopping pages, or all pages for that matter and cant seem to get it turned on :) I see “No Posts Found” in the sidebar option under the layouts (I’ve picked a layout with a sidebar).

freevision

Hello,

- Have you added any dynamic sidebar? Sidebars > Add New

- Go to pages, find “Shop” page, open for edit

- Select your sidebar on “Page Options” panel

Submit a ticket for further help http://ticket.ozysupport.com

Regards.

r11
r11 Purchased

Seen. Thanks for the prompt response it worked well!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Howdy! Where can i preview the bbpress? x

ladydekade

Ahmazing! Another quick question – do you know of any of your customers running buddypress on this?

freevision

No, actually don’t know :)

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