64 comments found

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi I’ve bought this theme and under checkout, the Addresses page, the individual fields for inputting the address (e.g. address1, address2, zip code) are all not showing, could you help with this? Thank you very much.

http://rarebits.sg/shop2/index.php?controller=address
tvlgiao

Hi Maceebelle, What version of your PrestaShop? Please email to support@eggthemes.com so that our support team can follow up your issue via ticket and email.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Italy
alfredo72 Purchased

Could i have a reply to my question,please?

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

hi may i know how can i change the height of the cs slider?

tvlgiao

Yes, you can. In the product widget options, just set item height or thumbnail height.

Default-user

Sorry where is the product widget options found?

tvlgiao

Hi Maceebelle, Please read the user guide, section Using widget Featured / Bestseller / New / Sale Off / Recent Reviewed Products, for slider on homepage, edit Widget Instance: EM0074 – Area 9 – Customer’s Choice

Default-user

Hi tvlgiao, i can’t find such a section in the user guide. Is this in backend office or directly in code? Can just tell me which file to amend?

tvlgiao

Hi maceebelle, You can configure in the backend, please extract file em0074-userguide_M1.7.0.2_rxxx.zip and open index.html it is the user guide.

  • Has been a member for 1-2 years

Hi, i sended for too mails for your technical support “support@eggthemes.com” & “support@persthemes.com” but i didn’t receive any reply.

tvlgiao

Hello, what is your email? What problem have you got? Regards,

Default-user

Hi, Thanks for your reply My email is “m.abidi@vocal-line.com” and i can’t explain the problem here cause i have to put my ftp and the password…so how can i contact your technical support ? Cordially,

tvlgiao

Hi abidi, please make sure our email support@emthemes.com and support@eggthemes.com are not on your spam list. Our support team have been replied you many times but did not receive your response. Last reply was posted on 28 January 2013 03:39 AM. Best Regards,

Default-user

i have checked my list spam and it’s empty. May i contact you new email “support@emthemes.com” to help me ?

tvlgiao

Yes, it is fine

Default-user

Hi, i do it but i don’t receive the confirmation for received, is it ok ?

tvlgiao

Did you receive email from support@emthemes.com

Default-user

No i don’t receive anything

Default-user

i receive the mail rignt now and i send the problem into this mail.

Default-user

Hi i sended my problem for your technical support into this email ” support@emthemes.com” but i stil don’t receive any reply !!

tvlgiao

Our support team already answered on via email. Please check.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
timetre Purchased

Hi there !! First of all, very nice theme, thanks. But I have just one question… How do you add the shopping cart block on the left columns of your inner pages? I’ve tried to set the position of this module in the backend to “displayLeftColumn”, but it didn’t work… Any idea?

Thanks again.

PS : I use the last version of Prestashop.

tvlgiao

Hi Sir, Thank you for purchasing EggThemes Urbanista – Fashion Theme, please send email to support@eggthemes.com with the problem that you got at our theme + account your site (FTP and Admin) to get the support for your site.

Default-user
timetre Purchased

Thanks for your answer. Actually, I found the solution to my problem. The module was also under the “page header” section. I removed it from there and it appeared magically in the front-end of my website.

Thank you though.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Germany
  • Has been a member for 6-7 years
  • Referred between 1 and 9 users
  • Sold between 1 000 and 5 000 dollars

How does the categoryFeature work? How do I define featured Products for the related categorys?

tvlgiao

Hi Janthemanson,

Do you mention to Feature Product by Category module? You can not define featured products for the related category, and it will show products randomly on the related category page.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, just one question about this theme… is valid to 1.4.9-1.4.10 prestashop version?

Thank’s and regards.

tvlgiao

Hi Sir,

EggThemes Urbanista – Fashion Theme is valid to 1.4.9-1.4.10 Prestashop version.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
renemc Purchased

Hello, I just purchased this theme, and I have problems with displaying the cart in the left, and also with the featured products in my categories, I’m using prestashop 1.5.3, any hit how can I solve this issue

tvlgiao

Hi Sir, Thank you for purchasing EggThemes Urbanista – Fashion Theme, please send email to support@eggthemes.com with the problem that you got at our theme + account your site (FTP and Admin) to get the support for your site. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ima2 Purchased

Hi. I am running your theme in this web project http://www.telaria.es/en/, version urbanista-theme_1.5.3.1. Is not a compatible with ipad, iphone etc.??... not working on mobile devices!!!... I wonder if theres is an easy solution for that other than to buy e new theme.

tvlgiao

Hi,

EggThemes Urbanista – Fashion Theme doesn’t support for mobile devices.

Best Regards.

Default-user
ima2 Purchased

Well, this is wierd… if I go to Live preview in this web page, I can actually see the demo both in iPhone and iPad… When you say “doesn’t support for mobile devices.” you actually means is not supported in 1.5.3 version??... in my view it doesn´t make any sense to built a new version of the same theme when the 1.5.2 is working on mobile deviced but the no version is not…

When I first checked your theme our project was under Prestashop 1.5.2. Recently we make and upgrade to Prestashop 1.5.3 and EggThemes_Urbanista version for 1.5.3. Ok, is there any other choice but to buy a new theme???... If there is no other choice, I guess i should have to buy a fully compatible theme for both web and mobile devices. In this case I would need a theme based on “EggThemes_Urbanista” in order to make a mininum effort updating the new theme to my project… in this case, please let me know what theme from your cataloge is suitable to me: http://presthemes.com/prestashop-themes.html.

tvlgiao

Hi,

This theme can view in mobile but it will show same PC. And prestashop version 1.5+ is support theme mobile default. We will update our demo version 1.5.3.1 asap

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
urbanmima Purchased

Hello, I have purchased the Urbanista theme and is written that it’s compatible with prestashop 1.4.9 The files I received doesn’t contain de 1.4.9 folder (only 1.4.8 version and 1.5 version). Please let me know what I have to do.

tvlgiao

Hello, the theme package version 1.4.8 is compatible with prestashop 1.4.9 as well. Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
awsolres Purchased

“Hello I am having issues with SSL certificates and the way your theme writes URLS. Please see https://www.solely-responsible.com/shop/index.php the homepage is fine on HTTPS but when you go to http://www.solely-responsible.com/shop/index.php?id_category=3&controller=category it will not use the HTTPSand will crash if I try to do so.

It also seems that all of the images I uploaded are served over HTTP and not HTTPS. Please advise as to how I need to resolve this issue so that each URL is HTTPS”

tvlgiao

Hello,

In Prestahop, the SSL certificate just is enabled when you access the login your account and the checkout page. And the other pages will proceed in HTTP protocol.

Best Regards,

  • Bought between 10 and 49 items
  • Denmark
  • Has been a member for 2-3 years

Really tried anything, this theme wont install! >.<

Used that module thingy.. gets error about the extracting.. even though i chmod everything to 777.

Also extracting the theme and ftp uploading gives me nothing. Filezilla /osx m lion / safari / Prestashop 1.5.3 / theme 1.5.3

It’s driving me crazy.. lol.. im new to Prestashop but not CMS or coding though..

tvlgiao

Hi,

You can send a request installation at this link: http://eggthemes.com/request-installation.html, the Technical Support will install it for you.

Thank you.

  • Bought between 10 and 49 items
  • Denmark
  • Has been a member for 2-3 years

I have come to this.. but it looks hella weird… Could you please take a look at this? -> http://www.newmen.dk

tvlgiao

Hi,

I can not access your site, please check it.

Default-user

Now, i have no footer for instance.. well i have but its looking all weird

tvlgiao

we checked, the footer of your site and our demo site the same, only different the title text, please check it again.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Slovakia

Hi,

default site on my page is English. When I change it to Slovak, theme is messed up. Could you please take a look at it?

http://longboardy.sk/lbshop/

Thanks

tvlgiao

We think you don’t select these blocks for SK language, only for EN language, in each Module have field to select this content can visible on language.

Please send email to support@presthemes.com our technical support will check and fix it for you

Thank you.

Default-user

I am not able to upload slider image (CS Slider).

I am gettining this error:

[PrestaShop] Fatal error in module SliderClass: Call to undefined function checkImage()

tvlgiao

Hi,

Please send your issue with FTP account and admin account to support@eggthemes.com, our technical support will check and fix it for you

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jayne514 Purchased

Hi Where can I find the Urbanista User Guide the link in the zip file does not work. Thanks

tvlgiao

Please unzip file urbanista-userguide_1.5.4.0_r3203.zip and read the index.html file.

Best Regards,

Default-user
jayne514 Purchased

I cannot locate a index.html file in the zip file where exactly is it.

tvlgiao

Hi,

You can download User Guide at here: demo.codespot.vn/1.dgaskdgajkshdkje_doc_urbanista then unzip file doc_1.5_urbanista.zip and read the index.html file

Best Regards,

Default-user
jayne514 Purchased

Received User Guide from egg themes. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

Is there the module CS Slider of Manufacturer Logo?

tvlgiao

Hi angelo147,

This theme don’t have this module. But, If you want this, we can take some custom to add this module into your site.

Kind regards,

Default-user

I’m undecided between this theme and Actiwear. Can I have Actiwear Theme with the “Product Label” that show off special label on each salt off products”? It would be ideal. Thanks

tvlgiao

The Actiwear theme is later than Urbanista theme, so that the Actiwear theme will have more features than.

We don’t have any module, extension “Product label”. but we can take some custom to show off special label on each salt off products.

Best Regards,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
jahmal2p Purchased

How to remove: “presta theme Fashion Clothes Shop” ?

tvlgiao

Hi,

You can remove it in file themes/et_urbanista/header.tpl around line 92.

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nodecero Purchased

Hello, Can be products displayed in list format? and no grid format. Thanks.

tvlgiao

Hello, this theme only have the Grid mode. So, if you want the List mode, you need edit css. Could you please sent an email to support@presthemes.com , our Technical support will give you more detail about this.

Best Regards,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hello, Theme Urbanista

when I change page, the horizontal menu disappears often the site is in http://faserb2c.seraziconnect.com

how can i solve the problem? Thank you I sent the same request to support@eggthemes.com

tvlgiao

Hi,

Technical Support fixed this issue for you, you please check it.

Best Regards,

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

hi, I purchased this template a while ago and I just uploaded it on my site. it works okay on pc but does not show on mobile devices. I need help asap

tvlgiao

Hello,

You please send your issue to support@eggthemes.com , Technical Support will check this issue for you.

Thank you.

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