297 comments found

  • Bought between 10 and 49 items
  • Canada
  • Exclusive Author
  • Has been a member for 2-3 years

Hi I just bought this theme, but I’m confused as to how the galleries work. From what I can tell, I have to upload and set each image within a gallery individually? If this is the case, this isn’t going to work as I’m a photographer and constantly update my site with hundreds of photos on a monthly basis. Please help!

Default-user

I’ve got to say, uploading content to the galleries is not easy or intuitive on any level. In fact I’d say it flat out makes no sense. Please please help me with this.

UDTHEMES

Hi there,

Thank you for contacting us. Not sure which gallery you are referring to, is it perhaps the native WordPress gallery?

Please join us in our support forum and we’ll be happy to help you out with this. The support forum is located at support.udthemes.com

Note that you can only post once you are logged in and keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey there.

Your theme looks really stylish.

A pre-purchase question for you: is it possible to change the menu that appears on my iPhone? It’s an old-school drop-down that doesn’t match the style of the rest of the theme.

Thanks.

UDTHEMES

Hi there,

Thank you for contacting us.

This is not supported Ego.

Best,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

@UDTHEMES Hello, Would I be able to create buttons anywhere I need? Would I be able to create Multiple pages on the same theme? If you respond I’ll very likely buy the theme. Thank you.

UDTHEMES

Hi rainstar90,

You can add buttons anywhere in the content and in widget areas using the button shortcode. You can create as many inner pages as you like e.g. http://demo.udthemes.com/ego/wordpress/light/full-width/. However, the one page layout is only possible to have on the front page.

Best,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

@UDTHEMES Thank You for the fast response, Would I be able to change with custom back grounds, for each section individually. This might seem a little bit of a small question, but your demo seems to have the same color scheme throughout (mainly pink), would i be able to change button colors too? or is this theme basically for one or few color schemes altogether throughout? I’ll likely buy one of your themes. Thanks.

UDTHEMES

Hi there,

Please clarify your first question relating to backgrounds. The majority of colors can be changed in the Theme Options Panel. You can use the button shortcode and specify different colors for each button if you prefer.

Best,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

One more thing- So would I be able to have the parallax effect in the inner pages? Thank You.

UDTHEMES

Hi there,

Parallax image are not supported for inner pages.

Best,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi Guys,

Does this theme have to be parallax? And also can the top slider be a video instead?

Thanks, Sarah

UDTHEMES

Hi Sarah,

The homepage slider does not support video. We could customize the theme for you and put a video in its place. If this is of interest please contact us through our profile.

For the parallax, please join us in our support forum and we’ll be happy to show you how the parallax effect can be disabled. The support forum is located at support.udthemes.com Note that you can only post once you are logged in and keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

  • Has been a member for 0-1 years

I like this theme but am wondering if there is a calendar feature?

UDTHEMES

Hi celeste1111,

Thanks for the comment.

What type of calendar do you need? The native Calendar Widget is available in all WordPress themes but if you need something else you can add that feature with a plugin.

Hope this helps.

Best Regards,

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
envapk2 Purchased

Hi I have made the portfolio thumbnails square by removing the border-radius via CSS and it works fine except on the mobile/tablet. Can you tell me where the CSS is to deal with that?

UDTHEMES

Hi there,

Please join us in our support forum and we’ll be happy to help you out.

The support forum is located at support.udthemes.com Note that you can only post once you are logged in and keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jsdegan Purchased

There has got to be a better way to handle the contact session. For over a year with this theme bots have been spamming the shit out of my email thanks to this contact form. What if I just want to get rid of it and put in some other method of contacting me – social media or otherwise. Can we please have a way to remove this from the page?

UDTHEMES

Hi jsdegan,

Thanks for the comment.

We hate spam just as much as you do and that’s why all our themes have built-in Honeypot Spam Prevention. The Honeypot can be enabled/disabled in Foundry under General -> Contact Form.

Unless you have the Honeypot disabled on your site, we think it’s more likely that your email address has been harvested by bots. Have you possible listed your email address in plain text on your website (or any other website)? Having said that, short of disabling any type of user-generated content or password protecting your entire website, there is no guaranteed solution to prevent all spam.

We totally understand your frustration, we deal with spam on a daily basis too, as would any website that gets attention.

If you don’t want to use our contact form, you could simply use the Default section/page template and insert any method you prefer.

Hope this helps.

Best Regards,

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi,

does this theme works on the latest WordPress 3.9?

Thx.

UDTHEMES

Hi Juliack,

Yup it sure does.

Best,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Ego template has very poor documentation for simple tasks like changing the logo or make the slider automatically run

Without documentation everything is difficult and slow

UDTHEMES

Hi AlexDeSalta,

Thanks for the feedback.

We’re in the process of updating and improving all our documentation and have already updated them for some of our products. We’ll be improving the documentation for Ego shortly.

Best Regards,

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Italy

I have a problem with the mobile version of the site “acobiat.com” :O the desktop version everything is ok, but the menu of the mobile version linking to the demo page of the template. Why? :| Thanks.

UDTHEMES

Hi there,

Go to Appearance > Menus. Change the urls for each menu item and you should be good to go.

Best,

gamke_design

TNKS!!!!! :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi do you use a content editor like advanced layout or visual composer for this theme?

UDTHEMES

Hi Nashtad,

Thanks for the interest in the theme.

Ego WordPress does not use a layout editor; it uses the native WordPress editor and shortcodes.

Best,

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

There are no instructions I can find to make the homepage contact section look exactly like the demo. The documentation is very poor. I want it to look like this: http://demo.udthemes.com/ego/wordpress/light/#contact

But the default section just has the contact form.

There is a LOT of info missing from the documentation. You give a .pdf document that doesn’t even have links and is written like we were part of the development team. It’s frustrating and annoying when we have people in the office trying to figure it out when you state that it’s well documented. I am considering switching to a new theme and author because this one is so time consuming.

UDTHEMES

Hi tropicalwebsites,

Thanks for the comment. We’re so sorry to hear that you’re having a tough time with the offline documentation. The PDF documentation, by its nature, is quite cumbersome to use and that is why we always recommend using the Online documentation. You’ll find that the online documentation is much easier to navigate and search. We’ve also just spent the past few weeks improving the online documentation for all our products; and will continue to do so.

You can find the Online documentation for Ego WordPress here: http://demo.udthemes.com/ego/wordpress/documentation

As for the Contact section, it sounds like you’ve just not added a sidebar. Simply to go Appearance -> Widgets and you’ll find the Contact Page Sidebar which you can populate with the widgets of your liking. If you would like step by step instructinos on how to make it look exactly like the demo, please feel free to join our Support Forum or contact us via e-mail and we’ll be more than happy to help you.

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I just bought the ego theme and am having trouble with a lot of things. The main featured header will not show up when I upload and update a picture with wordpress. There is also a ” customize” option to edit multitask on your site and it ends up ” check image path or connection ” . I am having some difficulty building with this theme. please help

rayjordanmusic@aol.com
Default-user

my parallax is not working as well how do i go about activating it or is it automatically working when the theme is running . please help. thank you

UDTHEMES

Hey Ray,

Thanks for the purchase and thank you for contacting us.

Please email us at info@udthemes.com along with the link to your site so that we can take a look at what is going on and help you out.

Best,

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hey,

Great theme. How do I show the portfolio grid on a page as well as on the home page? I want the portfolio to be on the home page /#portfolio as well as on a stand-alone page /portfolio There is no option to put it in. So, is there a trick I can to to display it please? It’s for SEO purposes.

Will you ever support parallax video?

UDTHEMES

Hi tropicalwebsites,

Thank you for contacting us.

By default it’s not possible to have two portfolios; to achieve this the theme would need customization. We do have a paid customization service that could handle this for you. If of interest, shoot an email to info@udthemes.com and we’ll take it from there.

>Will you ever support parallax video? It’s a good idea! We might in the future.

Best,

tropicalwebsites

Thanks guys, I’ll just make a similar looking grid that links back to each respective, opened portfolio on the homepage.

Self hosted and ext. hosted video is becoming popular in one-page themes. We don’t need it for this one tho. Thanks for the great design!

UDTHEMES

Hey tropicalwebsites,

>Thanks guys, I’ll just make a similar looking grid that links back to each respective, opened portfolio on the homepage.

Let us know how it goes and if we can assist any further.

Thanks for the comment!

Best,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Thanks for you wonderful work. I have a issue. When I upload the theme and it shows: The uploaded file exceeds the upload_max_filesize directive in php.ini. Would you please help to solve this issue. Thanks.

UDTHEMES

Hi rikkyquin,

Thank you for contacting us.

Send us an email at info@udthemes.com and we’ll walk you through the step you need to take to increase the upload limit.

Best,

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