An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by UDTHEMES

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from UDTHEMES:

All our products come with free Basic Support.

Our staff works Monday through Friday. We try to answer questions within 48 hours.

Item support does not include:
* Customization and installation services. These services can be purchased separately if required.
* Support for third party software and plug-ins

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.