169 comments found

Soory undsgn, oversaw your comment about sending a private message, but either way being new to knowing about this company I wouldn’t know how to send you private message

Default-user

info[a]undsgn.com

Hi undsgn, as i originally mentioned i REALLY like this theme elegant simple everything i like. In our last exchange you said that it works fine on your iPad over there. On macbook pro it works beautifully, when you check the tablet, and smartphone icons on top of page to see an example they look great also. But when i visit your homepage on my iPad (the demo) that says View ego folio it comes in really zoomed in to the top of woman’s head, so zoomed in you see pixelated hair filling the entire iPad screen and the ego folio logo is pixelated. I don;t know if maybe there is just something your with your demo site on an iPad but the real thing works normal? Help as I want to buy as soon as possible. Check your site that shows the ego folio site demo (view ego folio on your iPad) and if you can email me you email I can email you screen shots to show you what i mean, I think that would be the clearest way to explain my email is kevinlic@gmail.com Thanks again undsgn!-Kevin Kestler

Default-user

sorry again i didnt realize that was an email address because of the brackets around the a you wrote in your email

undsgn

Ok, we get your email we respond you!

Can anyone tell me if this theme is compatible with 3.8. i know to my right it clearly says 3.3., 3.4, and 3.5. I only ask because I’m not very wordpress savvy and just started a new hosting contract this morning and under control panel > wordpress they have a simple dummy proof install yet it’s wordpress 3.8 Thanks in advance

undsgn

Hi kevinkny,

yes the theme is compatible with WP 3.8

Default-user

thank you!

Thumbnail Caption Options And Genre Order??? I love the simple thumbnails under portfolio section, and how clean they are without the caption being on underneath when you turn on thumbnail captions option on. My question is, can you mouse over thumbnails and have that little white plus in the center be the name of the client for example instead of white plus, a simple white word “Reebok”?

Question 2. How do I change the order of my Genre menus? They are in chronological posting order. “healthcare” genre comes before “lifestyle” since i posted lifestyle section first and i can’t find a way to reorder it. The “lifestyle thumbnail section comes first which is good i cheated and changed each slides date to reorder but menu on right doesn’t reflect that side of page has healthcare first. Unlike the drag and drop menu feature for top level menus (Home / Potfolio /About/ etc.) these are easy to reorder. Cant figure out how to reorder genre menu within portfolio.

Thank You! Kevin

undsgn

Hi kevinkny, please note that this wall is dedicated to general comments and pre sales questions. If you need post purchase assistance we kindly ask to use our dedicated support forum that is constantly monitored: http://www.undsgn.com/support/

Hi, before i buy your cool theme can you tell me if in the top slideshow container the image can snap to the height and not the width?

undsgn

Oh yes! I understand, yes you have for portfolio items and it’s named “smart portfolio visualizer” once you are in the admin. I think you can see some example in the dark version, check please.

marcopgf

Well, you mean this: http://demo.undsgn.com/egofolio/dark/portfolio/raketje/ right? The problem is that i donĀ“t really like the frame and the navigation on that module. So, is it impossible to fill the frame according to the image height, like the example i sent earlier? I just need to see all the image at once at start when i go to http://demo.undsgn.com/egofolio/light/portfolio/double-trouble/, and not see just portions of the image when i go up and down with the mouse.

Hi, I’ve added the google analytics via the Tracking code section in ‘Theme Options.’

However the code is appearing at the very bottom of the website. Here is a link to the site, if you scroll all the way down to the bottom of the page, you will see the code appearing.

http://christina-stewart.com/

Thank you for your help

undsgn

Hi, support is offered only in our support forum, so please drop a few lines and we care to support the solution!

www.undsgn.com/support

This theme doesn’t work properly. I’m really upset with the purchase and astonished that there are so many positive comments over here. How come? I can’t fix the bugs and the answers @ the support page are not helping me.

undsgn

I am very surprised by your comment. You wrote on the forum several days ago and we responded to your questions … everything you’ve written seem a simple options missing cause it works for all users, have you followed our documentation? That’s why the judgment of all is positive. We accept it any way your comment.

Default-user

So can you help me solve it?

undsgn

We do our best to monitor the forums all day, but since we are in Europe and we have a lot of work load, please be patient when posting questions. The forum is monitored from Monday through Friday and the questions will be answered in the order received. All questions will be answered.

Do you have an e-mail for questions relating to templates?

undsgn

Hi, support is offered only in our support forum, so please drop a few lines and we care to support the solution!

http://www.undsgn.com/support

Remember that with our themes we provide detailed documentation. Be sure to have read before ask in the forum, here you can find solutions to the most common user’s issues. If your problem is treated in the documentation we don’t provide support. Take few minutes to watch them and you’ll master your new theme like a pro!

Hi there, I have the same question as can be found on you help-forum (CAN’T ADD IMAGE SLIDE IN MY PORTFOLIO) but I cannot register for an account, because your website tells me my product Item purchase code is not correct…

So I’ll try to find an answer by e-mail as well as posting the problem rigth here… :-)

Could you please help me with How to fix the error when try ‘filling’ the slide show in a portfolio item? - I can upload pictures into wordpress and use them as ‘featured image’ but I can’t add pictures to the slide show, so the portfolio item stays empty… or I have to add pictures in the text field :S (that could not be an option, right!?)

( FYI: I’m using WP v 4.0, with the theme and all plugins ‘up-to-date’)

undsgn

Hi, support is offered only in our support forum, so please drop a few lines and we care to support the solution!

http://www.undsgn.com/support

Remember that with our themes we provide detailed documentation. Be sure to have read before ask in the forum, here you can find solutions to the most common user’s issues. If your problem is treated in the documentation we don’t provide support. Take few minutes to watch them and you’ll master your new theme like a pro!

what happened with the other theme, studiofolio?!? it no longer appears on themeforest

undsgn

Hi mestevez86 and thank you for interest, it will be available again a few days! Please check next week!

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