This author's response time can be up to 1 business day.
Soory undsgn, oversaw your comment about sending a private message, but either way being new to knowing about this company
I wouldn’t know how to send you private message
You can drop few line here info[a]undsgn.com
Hi undsgn, as i originally mentioned i REALLY like this theme elegant simple everything i like. In our last exchange you said that it works fine on your iPad over there.
On macbook pro it works beautifully, when you check the tablet, and smartphone icons on top of page to see an example they look great also. But when i visit your homepage on my iPad (the demo) that says View ego folio it comes in really zoomed in to the top of woman’s head, so zoomed in you see pixelated hair filling the entire iPad screen and the ego folio logo is pixelated. I don;t know if maybe there is just something your with your demo site on an iPad but the real thing works normal?
Help as I want to buy as soon as possible.
Check your site that shows the ego folio site demo (view ego folio on your iPad) and if you can email me you email I can email you screen shots to show you what i mean, I think that would be the clearest way to explain my email is firstname.lastname@example.org
Thanks again undsgn!-Kevin Kestler
Hi undsgn, as i originally mentioned i REALLY like this theme elegant simple everything i like. In our last exchange you said that it works fine on your iPad over there. On macbook pro it works beautifully, when you check the tablet, and smartphone icons on top of page to see an example they look great also. But when i visit your homepage on my iPad (the demo) that says View ego folio it comes in really zoomed in to the top of woman’s head, so zoomed in you see pixelated hair filling the entire iPad screen and the ego folio logo is pixelated. I don;t know if maybe there is just something your with your demo site on an iPad but the real thing works normal? Help as I want to buy as soon as possible. Check your site that shows the ego folio site demo (view ego folio on your iPad) and if you can email me you email I can email you screen shots to show you what i mean, I think that would be the clearest way to explain my email is email@example.com Thanks again undsgn!-Kevin Kestler
sorry again i didnt realize that was an email address because of the brackets around the a you wrote in your email
Ok, we get your email we respond you!
Can anyone tell me if this theme is compatible with 3.8. i know to my right it clearly says 3.3., 3.4, and 3.5. I only ask because I’m not very wordpress savvy and just started a new hosting contract this morning and under control panel > wordpress they have a simple dummy proof install yet it’s wordpress 3.8
Thanks in advance
yes the theme is compatible with WP 3.8
Thumbnail Caption Options And Genre Order???
I love the simple thumbnails under portfolio section, and how clean they are without the caption being on underneath when you turn on thumbnail captions option on. My question is, can you mouse over thumbnails and have that little white plus in the center be the name of the client for example instead of white plus, a simple white word “Reebok”?
Question 2. How do I change the order of my Genre menus? They are in chronological posting order. “healthcare” genre comes before “lifestyle”
since i posted lifestyle section first and i can’t find a way to reorder it. The “lifestyle thumbnail section comes first which is good i cheated and changed each slides date to reorder but menu on right doesn’t reflect that side of page has healthcare first.
Unlike the drag and drop menu feature for top level menus (Home / Potfolio /About/ etc.) these are easy to reorder.
Cant figure out how to reorder genre menu within portfolio.
Hi kevinkny, please note that this wall is dedicated to general comments and pre sales questions. If you need post purchase assistance we kindly ask to use our dedicated support forum that is constantly monitored: http://www.undsgn.com/support/
Hi, before i buy your cool theme can you tell me if in the top slideshow container the image can snap to the height and not the width?
Hi MarcoPgf and thank you for interest! Do you refer something like this? http://demo.undsgn.com/studiofolio/fullscreen/
Not really, the problem is that i need to show some portrait photos in the slideshow, and the client doesn’t really like that the container just shows a portion of the image. He would prefer to show the image smaller but with the original crop.
I dont understand sorry, can you point me to a living example?
What i need is this: https://www.dropbox.com/s/hvdinsm1itzjvgn/001.jpg
Oh yes! I understand, yes you have for portfolio items and it’s named “smart portfolio visualizer” once you are in the admin. I think you can see some example in the dark version, check please.
Well, you mean this: http://demo.undsgn.com/egofolio/dark/portfolio/raketje/ right?
The problem is that i don´t really like the frame and the navigation on that module. So, is it impossible to fill the frame according to the image height, like the example i sent earlier? I just need to see all the image at once at start when i go to http://demo.undsgn.com/egofolio/light/portfolio/double-trouble/, and not see just portions of the image when i go up and down with the mouse.
Hi, I’ve added the google analytics via the Tracking code section in ‘Theme Options.’
However the code is appearing at the very bottom of the website. Here is a link to the site, if you scroll all the way down to the bottom of the page, you will see the code appearing.
Thank you for your help
Hi, support is offered only in our support forum, so please drop a few lines and we care to support the solution!
This theme doesn’t work properly. I’m really upset with the purchase and astonished that there are so many positive comments over here. How come? I can’t fix the bugs and the answers @ the support page are not helping me.
I am very surprised by your comment. You wrote on the forum several days ago and we responded to your questions … everything you’ve written seem a simple options missing cause it works for all users, have you followed our documentation? That’s why the judgment of all is positive. We accept it any way your comment.
So can you help me solve it?
We do our best to monitor the forums all day, but since we are in Europe and we have a lot of work load, please be patient when posting questions. The forum is monitored from Monday through Friday and the questions will be answered in the order received.
All questions will be answered.
Do you have an e-mail for questions relating to templates?
support is offered only in our support forum, so please drop a few lines and we care to support the solution!
Remember that with our themes we provide detailed documentation. Be sure to have read before ask in the forum, here you can find solutions to the most common user’s issues. If your problem is treated in the documentation we don’t provide support.
Take few minutes to watch them and you’ll master your new theme like a pro!
I have the same question as can be found on you help-forum (CAN’T ADD IMAGE SLIDE IN MY PORTFOLIO) but I cannot register for an account, because your website tells me my product Item purchase code is not correct…
So I’ll try to find an answer by e-mail as well as posting the problem rigth here…
Could you please help me with How to fix the error when try ‘filling’ the slide show in a portfolio item?
- I can upload pictures into wordpress and use them as ‘featured image’ but I can’t add pictures to the slide show, so the portfolio item stays empty… or I have to add pictures in the text field (that could not be an option, right!?)
( FYI: I’m using WP v 4.0, with the theme and all plugins ‘up-to-date’)
what happened with the other theme, studiofolio?!? it no longer appears on themeforest
Hi mestevez86 and thank you for interest, it will be available again a few days! Please check next week!
I’m finding difficulties in installing this theme on my website, I need help please.
Remember that with our themes we provide detailed documentation.
Hello, I did that and I haven’t received any support yet? Please email me to firstname.lastname@example.org or provide me with an E-mail so I give you the cPanel credentials so we install the theme. Thanks.
We have answered all the tickets open during this week on our forum and there is no tickets regarding Egofolio Theme, so please open a ticket simply. No support is provided by this wall or via private email. Be sure to have read our documentation cause no one have issue installing this theme. Thank you. http://www.undsgn.com/support
Your support site won’t allow me to save my new email, therefore I can’t post an error to the site.
I had a problem with Error 500 when I installed the theme (fixed using a previous response in the support forum) but then when I tried to add a page to the menu, I get this
Fatal error: Call to undefined function wp_get_nav_menu_to_edit() in /home/archibaldkwafo/public_html/wp-admin/nav-menus.php on line 477
The site and WP admin are there but I can’t click on the menu section of WP Admin without this message appearing.
Hi, I am using the theme with wp 3.8.5, so I can upgrade to WP 4.0 or 4.1?
thank you very much
Egofolio is compatible up to WP3.8 only, sorry.
The worse service and support ever, this template is not working, and the team is not accepting to help, I’m so upset that I paid for it without using it.
Highly NOT recommended.
Hi mahersinjary, by now we dont have any unsolved issues open on our support forum, as you can see there are thousand of ticket all closed: http://www.undsgn.com/discussions/ . If you have any issue just open a new ticket we are going to assist you!
thank you very much
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $17