tvlgiao

tvlgiao supports this item

Supported

138 comments found.

joen01

joen01 Purchased

hi i sent in Ticket #4931826289 can you fix today

does this theme work with PrestaShop™ 1.6.0.9???

thank you joe

Hi man,

Our staff has replied in your ticket.

Regards,

P/S: Our working hour is from 8:00AM to 5:00PM GMT+8

You all right man! please could you confirm me 8 columns is not availabloe for presta 1.6.9 electronues theme? only 3 columns ?

Regards

You can config the number of columns for each page in admin panel. Please send your issues and website url to support@presthemes.com, our support team will help you.

Regards

Well dear, I´m not talking number of columns for each page, I´m talking about number of columns for products listed,

Hi man,

About number of columns for products listed, you can not config it in admin panel, we need custom source code. Please send your issues to support@presthemes.com, we will make it for you.

Regards

Can I disable the nice scroll in the theme. Is there any option for that. I am asking this question because many of the themes don’t support nicescroll disable option by default. Please tell me.

Hi man,

Sorry, currently it does not have this option. But we can disable it for you. After purchase this theme, you can send your website information to support@presthemes.com, we will make it for you.

Regards

Hi!

It is possible to show random products in “CS Featured Products by Category” and “CS Products Filter” ??

Thanks in advance!

Hi man,

Yes, but we need custom source code. Please send your issues to support@presthemes.com, our support team will make it for you.

Regards

Thanks ;)

Hi we are facing two problems and we need your help.

The first one is that we are running a js to remove the greek uppercase accents from the site, js works well but when we go from a product to other product the part of the page below header reload twice as from that we have a gap with white screen for a second or two when we see the site from chrome, but when we view it from firefox this gap dont take place.

The second problem is in the mobile version with the categories of the menu that they appear out of the toggle menu.

Thank you in Advance!

Hi man,

Please send your issues and website url to support@presthemes.com, we will check it for you.

Regards

can you please add rtl lang (like “persian” or “arabic” to see RTL demo?

Hi man,

I enabled RTL for FR language, you can see here http://demo3.eggthemes.com/et_electronues/index.php?id_lang=2.

REgards

thanks but in RTL left column must be move to right column like megamenu and …

Hi man,

That is easy. We can make it for you. Please send your issues and website admin account to support@presthemes.com, our support team will help you.

Regards

shin478

shin478 Purchased

How do I update the theme to the latest version?

Hi man,

You can redownload package and overwrite the “modules” and “themes” folder to your site. Then go to admin > Modules, find “1-Click Upgrade – AutoUpgrade” module and upgrade your site to latest version.

Please don’t forget backup your site before upgrading.

Regards

Hello,

I did upgrade to prestashop 1.6.0.11 and I used the new version of your theme. Everything is OK but I can not edit articles blog. If you try to edit an article you receive the following message:

Fatal error: Access to undeclared static property: AdminCSPost::$this in modules/csblog/AdminCSPost.php on line 499

Can You help-me?

Best regards, Nicu Barbu

Hi man,

Please send your issues and website admin account to support@presthemes.com, we will check and fix it for you.

Regards

hi there how do i get the update

Hi man,

Please go to Your downloads page, and download the new package.

If not, please send your issues to support@presthemes.com, our support team will help you.

Regards

Hi, do you have Abantecart version for this nice theme?

Hi man,

Sorry, we don’t release theme for Abantecart framework.

Regards

thank you (

Hello,

Starting from several hours all content on the front page (slider, banners, carousels, ...) are displayed below the left column (as on your demo http://themeforest.net/item/electronues-responsive-prestashop-theme-/full_screen_preview/5633825). Can You help-me?

Best regards, Nicu Barbu

Hi man,

Please send your issues and website admin account to support@presthemes.com, our support team will help you.

Regards

Hi everybody,

I have the same issue that “nicubarbu”. When I enter in the home page, the Revolution Slider has put on the top, ignoring the columns. This only happens in new Chrome Version (41), but in Explorer, Mozilla and the old version of Chrome (40), you can still see it as it was before. I think is some instruction on the slider styles or behaviour that Chrome doesn’t understand well.

Can you please see what is this caused by?

Thank you very much.

Hi man,

Sorry, this is a bug in Chrome v41. We will fix it. Pleae send your issues and website info to support@presthemes.com, we will fix it on your site.

Regards

You right man? . Please, I make Mobile-Friendly Test on google and it says is not mobile friendly , is it responsive this theme or do I modify something ?

Regards

Hi,

Sorry, I don’t understand your mean. But this theme is responsive. Please open a new ticket here http://www.codespotsupport.com/others/, send us the details of your problem, our support team will help you.

Regards

Sorry friend, we change some code on css and site has become not mobile friendly for a while, now its solved.

Hi dear, we want buy your template and during test on demo version i see some problem, i want ask information before to buy:

1) from my mobile phone i try to open website and i see that is not possible click and open the products on website, is possible open it only if i use “open in a new windows” option

2) from mobile, image zoom don’t work and is not possible change image of goods (gallery)

3) also “OTHER PRODUCTS IN SAME CATEGORY” is not possible click and choose any product

We wait your good news

Regards

Hi man,

Please tell me the name of your mobile device? We will check it again,

Regards

I edited mega menu, it appears correctly when opened products, but does not appear on the home page, I changed and cs static block, and the changes do not appear on the site

Hi man,

Please try to clear the smarty cache in admin panel. If it does not work, please open a new ticket here http://codespotsupport.com/others/ Send us your website admin account, our support team will check it for you.

Best Regards

I have the same problem , mega menu changes does not Apply for the homepage, index, only for other pages.

Hi man,

Please try to clear the smarty cache in admin panel. If it does not work, please open a new ticket here http://codespotsupport.com/others/ Send us your website admin account, our support team will check it for you.

Best Regards

shnslmz

shnslmz Purchased

Hello Dear Admin, I have bought, your electronues-theme_1.6.0.14_r628 theme. And I have installed. It’s okay. But I have a problem;

I went to B.O -> Modules -> Cs Product Filter -> Add New Tab:

Title is ok, Get product form is ok, Displayed is ok,

And, When I clicked “Save” Button. It went to MySite.com/admin232/&configure=cshometab&token=ed6e26c35f716c742ecb36a929fcf8dc

..

TH?S PAGE ?S NOT AVA?LABLE

We’re sorry, but the Web address you’ve entered is no longer available. TO F?ND A PRODUCT, PLEASE TYPE ?TS NAME ?N THE F?ELD BELOW.

hint: Pay attention to the url:

(support@presthemes.com)

I HAVE SEND YOU AN E-MAIL YESTERDAY AT 17:11. BUT You didn’t answer me! I’m waiting.

Hi man,

Sorry for the delay. Our working hour is from 8:00AM to 5:00PM GMT+8 Monday to Saturday. Our suportt team will try to reply to you as soon as possbile.

Regards

ngbehht

ngbehht Purchased

When you click on the ‘Live Preview’ link, I see the following error with Firefox:

Link to database cannot be established: SQLSTATEHY000 No route to host

Hi ngbehht,

We have fixed it. Please check again.

Regards

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