134 comments found

joen01 Purchased

hi i sent in Ticket #4931826289 can you fix today

does this theme work with PrestaShop™ 1.6.0.9???

thank you joe

tvlgiao

Hi man,

Our staff has replied in your ticket.

Regards,

P/S: Our working hour is from 8:00AM to 5:00PM GMT+8

You all right man! please could you confirm me 8 columns is not availabloe for presta 1.6.9 electronues theme? only 3 columns ?

Regards

tvlgiao

You can config the number of columns for each page in admin panel. Please send your issues and website url to support@presthemes.com, our support team will help you.

Regards

Default-user

Well dear, I´m not talking number of columns for each page, I´m talking about number of columns for products listed,

tvlgiao

Hi man,

About number of columns for products listed, you can not config it in admin panel, we need custom source code. Please send your issues to support@presthemes.com, we will make it for you.

Regards

Can I disable the nice scroll in the theme. Is there any option for that. I am asking this question because many of the themes don’t support nicescroll disable option by default. Please tell me.

tvlgiao

Hi man,

Sorry, currently it does not have this option. But we can disable it for you. After purchase this theme, you can send your website information to support@presthemes.com, we will make it for you.

Regards

Hi!

It is possible to show random products in “CS Featured Products by Category” and “CS Products Filter” ??

Thanks in advance!

tvlgiao

Hi man,

Yes, but we need custom source code. Please send your issues to support@presthemes.com, our support team will make it for you.

Regards

Default-user

Thanks ;)

Hi we are facing two problems and we need your help.

The first one is that we are running a js to remove the greek uppercase accents from the site, js works well but when we go from a product to other product the part of the page below header reload twice as from that we have a gap with white screen for a second or two when we see the site from chrome, but when we view it from firefox this gap dont take place.

The second problem is in the mobile version with the categories of the menu that they appear out of the toggle menu.

Thank you in Advance!

tvlgiao

Hi man,

Please send your issues and website url to support@presthemes.com, we will check it for you.

Regards

can you please add rtl lang (like “persian” or “arabic” to see RTL demo?

tvlgiao

Hi man,

I enabled RTL for FR language, you can see here http://demo3.eggthemes.com/et_electronues/index.php?id_lang=2.

REgards

matrixsoft

thanks but in RTL left column must be move to right column like megamenu and …

tvlgiao

Hi man,

That is easy. We can make it for you. Please send your issues and website admin account to support@presthemes.com, our support team will help you.

Regards

shin478 Purchased

How do I update the theme to the latest version?

tvlgiao

Hi man,

You can redownload package and overwrite the “modules” and “themes” folder to your site. Then go to admin > Modules, find “1-Click Upgrade – AutoUpgrade” module and upgrade your site to latest version.

Please don’t forget backup your site before upgrading.

Regards

Hello,

I did upgrade to prestashop 1.6.0.11 and I used the new version of your theme. Everything is OK but I can not edit articles blog. If you try to edit an article you receive the following message:

Fatal error: Access to undeclared static property: AdminCSPost::$this in modules/csblog/AdminCSPost.php on line 499

Can You help-me?

Best regards, Nicu Barbu

tvlgiao

Hi man,

Please send your issues and website admin account to support@presthemes.com, we will check and fix it for you.

Regards

hi there how do i get the update

tvlgiao

Hi man,

Please go to Your downloads page, and download the new package.

If not, please send your issues to support@presthemes.com, our support team will help you.

Regards

Hi, do you have Abantecart version for this nice theme?

tvlgiao

Hi man,

Sorry, we don’t release theme for Abantecart framework.

Regards

jasakiton

thank you (

Hello,

Starting from several hours all content on the front page (slider, banners, carousels, ...) are displayed below the left column (as on your demo http://themeforest.net/item/electronues-responsive-prestashop-theme-/full_screen_preview/5633825). Can You help-me?

Best regards, Nicu Barbu

tvlgiao

Hi man,

Please send your issues and website admin account to support@presthemes.com, our support team will help you.

Regards

Hi everybody,

I have the same issue that “nicubarbu”. When I enter in the home page, the Revolution Slider has put on the top, ignoring the columns. This only happens in new Chrome Version (41), but in Explorer, Mozilla and the old version of Chrome (40), you can still see it as it was before. I think is some instruction on the slider styles or behaviour that Chrome doesn’t understand well.

Can you please see what is this caused by?

Thank you very much.

tvlgiao

Hi man,

Sorry, this is a bug in Chrome v41. We will fix it. Pleae send your issues and website info to support@presthemes.com, we will fix it on your site.

Regards

You right man? . Please, I make Mobile-Friendly Test on google and it says is not mobile friendly , is it responsive this theme or do I modify something ?

Regards

tvlgiao

Hi,

Sorry, I don’t understand your mean. But this theme is responsive. Please open a new ticket here http://www.codespotsupport.com/others/, send us the details of your problem, our support team will help you.

Regards

Default-user

Sorry friend, we change some code on css and site has become not mobile friendly for a while, now its solved.

Hi dear, we want buy your template and during test on demo version i see some problem, i want ask information before to buy:

1) from my mobile phone i try to open website and i see that is not possible click and open the products on website, is possible open it only if i use “open in a new windows” option

2) from mobile, image zoom don’t work and is not possible change image of goods (gallery)

3) also “OTHER PRODUCTS IN SAME CATEGORY” is not possible click and choose any product

We wait your good news

Regards

tvlgiao

Hi man,

Please tell me the name of your mobile device? We will check it again,

Regards

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