190 comments found

Please I have sent you a list of questions to your personal page and have not yet heard back. I purchased the theme a few weeks ago. I love the theme, but i really need support help! Please check your personal inbox and respond. Thank you.

templatesquare

Hi,

I just reply your email, please check email from support[at]templatesquare.com

thanks,

Bahlakesh

I have checked my junk mail, and still nothing. Please check be sure that you have the correct email. I have received notice of these communications, so my email is working. Thank you again

templatesquare

Hi,

If you use email client, please check the spam box in the server (web mail).

Here are the reply that I sent to your email:

1) No, you can’t have both page and blog as static front page.

2) Yes, V1.2 is smaller when you download form themeforest. Its because the psd, we have removed some big images inside the psd to make it smaller.

3) Yes, you can remove the black slider box completely… we will check this issue

4) open comments.php, replace line code #77

<?php comment_form(); ?>

with

<?php comment_form('comment_notes_after='); ?>

5) You should add a custom field with a name/key of ‘page-desc’ and the value will be show up in that position, please read the documentation.

6) Thanks for the suggestions, we will check and consider it in the next update.

thanks,

davesink Purchased

I bought the template last week and am making good progress modifying it to my needs, but I’m trying to find a way to either turn off the slider (and the grey text bar overlay) so it displays a single static image OR get rid of the slider (and the grey tone behind it) altogether and replace it with a single image landing page (I’d still like the menu items to appear). I’m assuming I need to modify something in the editor-style.css file? I’m an illustrator/graphic designer, but a total newbie when it comes to Wordpress and web design in general. Thanks!

rah7puva Purchased

rah7puva Purchased

bkopke Purchased

I’ve been working on your theme for a few days. Overall it’s great! I have run into a few small problems making changes here or there. The one I’m having some trouble with right now pertains to the slider. When I disable the slider text in theme options, I still get a dark grey overlay along the bottom of the image (it slides up and down as the images transition in and out). How can I hide this? It seems like the default should be that turning off the text should also turn this off.

templatesquare

Hi,

Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

I will check and reply via email…

thanks

Hi, just bought your theme, but received the following message when trying to install into WP:

The following themes are installed but incomplete. Themes must have a stylesheet and a template. Name Description elegance-simple-and-elegant-wordpress-theme-source Stylesheet is missing.

The download page suggests using WinAce to unzip the files, but the software costs another $30 to purchase, and I’m unclear why I should have to purchase something else just to use something I already purchased! Please can you help? Thanks.

templatesquare

Hi,

Please to use 7zip http://www.7-zip.org/

Unzip the file that you download from themeforest, then open the ‘theme/’ folder and only upload the folder inside ‘theme/’ folder to your wordpress theme directory.

thanks,

Thanks so much for the quick response – is there something that works for Mac? 7zip seems to provide downloads for Windows only.

Hi, further to this, I’ve solved the problem with the help of the Envato help video! :-) Thanks a lot for your assistance!

templatesquare

Your welcome :)

Hello:

I like this theme very much and would like to purchase it. I just would like to know will I be able to remove the gray sliding text box?

Thanks in Advance

templatesquare

Yes, you can easily remove the gray sliding text box…. thanks

Hi there, I am thinking of buying this template and although i love the simple clean and classy design, i am not liking the cufon text replacement thing, is it possible to switch that off completely?

thanx

templatesquare

Yes, you can completely disable the cufon font… thanks

Hi before i buy it can i see screenshots from the admin?

Also how difficult is to change cufon font to TheSans?

and finally how does the front slider work?

templatesquare

Hi,

Please see at http://demo.templatesquare.com/images/theme-option.jpg

It easy to change the font, I will guide you.

Thanks,

Stephen

LeBrIt

Hi thanks for quick response,

Also a quick question about the front page – 3 columns they look like widgets.. is it possible to have one full with collumn instead with for example about information or anything eslse i might need to put in there?

templatesquare

Yes, you can use the ‘No Sidebar’ template in the front page. thanks

Hi,

I’ve a few questions before I buy the template, hope you can answer those to me.

1st. Is it possible to have the images on the slider with links to pages and/or posts?

2nd. Is it easy to remove the text on the slider images?

Thanks in advance,

Jesus

templatesquare

Hi,

1) Yes, you also can link to external url

2) Yes

thanks

Hi TemplateSquare. Just curious if you have had a chance to review the couple questions i had for you (sent yesterday) regarding the page navigation on the portfolio page, twitter tools and album thumbnail displays. Let me know approximately when you might look into this. Thanks a bunch! Talk soon

templatesquare

Hi,

I don’t receive your email yesterday…

I answered to your last email on 22/07/2010 04:39

thanks,

Having a little trouble setting up the slider, anything to ensure when setting up the slide?

templatesquare

Hi,

Please follow the documentation #4.c

If you still have problem, Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

thanks

Hi. Ok, I sent it through again. Let me know if you get it ok.

Thanks in advance!!

templatesquare

Hi,

I didn’t receive your email… please send via my profile page http://themeforest.net/user/templatesquare

thanks

haha… ok, i just sent through your profile page.

thanks

let me know

templatesquare

Hi,

I have receive your email… I will process tomorrow.

I just reply your email also, please let me know if you receive it or not…

thanks

Hi,

I am hoping my issue is a minor one….

I am having problems with the navigation at the top of the page. When I add a second level page to a main page, as I run my curser over the menu the dropdown list shows, but as soon as I try and move my curser to the page I want to click it dissappears!

Has anyone had this issue and how do I fix this? :)

I love everything else about the template, but this little minor problem.

Thanks so much!

templatesquare

Hi,

please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

I will help to check…

thanks,

been trying to get some install support on Ticket ID: 535911 for quite some time now. I know your team is busy but can we please move forward with the populated install? This will help me to move forward with my own endeavors. URL is http://www.charleselittle.com

please respond. thank you.

templatesquare

Hi,

I have sent reply to your email on 29/07/2010 04:58 , please check your spam box.

If you have reply my latest email, please resend… I didn’t get it since there was a problem with the support system email… I already announce in our twitter…

Please provide the info that I request, then we will move forward…

thanks

heitz23 Purchased

Hi -

I sent you an email this morning in regards to the problems I am having with this theme. For some reason I cannot get my widgets to show up on the Blog page. I have the Blog template selected and the widgets are located in that area and still nothing is showing.

Can you please help?

templatesquare

Hi,

I replied your email on 08/12/2010

thanks

Hi,

Lovely looking theme.

Would I be able to put widgets in the footer? I’d just like a few social icons and some contact details in there.

Thanks

Max

templatesquare

Hi,

You can add social icons and contact details in the footer by add the code in the footer.php file… I will help if you have problems :)

thanks

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