60 comments found

ferdousbd Purchased

When I try to install this theme on Wordpress using the downloaded zip file, I get a failure notice. Please help!

Default-user
ferdousbd Purchased

Hey sorry this is a very time sensitive issue. Since the themes I purchased are not working, I’d request a refund please. Thanks.

designthemes

Please check and make sure that you’ve used and followed the proper ways to install this theme.

You may have been tried to install the whole .zip archive as you’ve downloaded. So that, you’ve just got that failure notice while installation.

With the downloaded package, you’ll get Child Theme, Documentation and etc. So you just have to unzip the package first, then find and install the actual theme itself.

Hope you’ve seen the documentation we’ve provided along with this theme, whereas we already shown this installation process in detail.

You can install our theme in 2 different ways.

First way through FTP:

Here we’ve shown you the first way of installing theme through FTP server itself.

http://iamdesigning.com/topic/elegant-business-wp-theme-installation-and-settings/ http://youtu.be/rInKdty9paM

Second way through WP Dashboard:

1). Go to “Wp-admin (Dashboard) – Appearance – Themes”

2). Choose “Install Themes” option from the top.

3). Click on “Upload Theme” button, and choose the .zip file of your actual theme.

4). Then you’ll just install and activate your theme thereby.

designthemes

Yes ! We’ll help you get the refund for the HTML template via PayPal, whereas we can’t do this via Themeforest anyway.

So please get back to us in mail via the right bottom form @ http://themeforest.net/user/designthemes

Then, we’ll require the PayPal ID of yours and help you get the refund thereby.

Or if you’re interested in any customizations, we’ll be ready to help you with absolutely free of cost, whereas we normally charge our minimum cost ( $ 20 – 25 / hour) for such customizations.

bskcom Purchased

Never mind

designthemes

Thanks for your purchase and the kind information anyways !

We’ll consider updating the sliders “Layer & Revolution Responsive” shortly !

bskcom Purchased

I gave this theme 5 stars because of its easy installation, incredible flexibility to add menus and different features, and its simple, eye-catching aesthetics for users.

One note: the plugin, LayerSlider WP is outdated, however. The version that is include is version 4-something. The current version is 5-something.

Overall I’m very happy with my purchase and would recommend this theme to other users.

designthemes

You’ll just need to enable the “Top Strip” section from your BuddhaPanel.

So please check and make sure that you’ve chosen “Yes” on it with BPanel General settings.

Look at the screenshot attached here for your reference, http://d.pr/i/x3WB

Any way to switch to the ultimate from elegant business? If I had known about Ultimate, it would have been my choice.

designthemes

Sorry anyway ! We think that switching to ultimate theme is not possible at all.

But, you’ll try contacting Themeforest support forum to get a better understanding on it.

Where do I get the list of icons and how do I turn off the SEO?

designthemes

Please check once again and make sure that you’ve just configured your Twitter widget with the appropriate secret keys (or tokens) on your account itself.

Look at the screenshot attached here for your reference, http://d.pr/i/Kpdp

As you can see from the demo of our theme, the same Twitter widget works fine without any problems as here, http://d.pr/i/dxCR

designthemes

sorry for the wrong answer.. here it is

You can get the list of icons as we have used from “Font Awesome”,

http://fontawesome.io/icons/

And of course, you can turn off the SEO options easily as following:

1) Please get “ElegantBusiness\framework\include.php” file from your directory

2) Find the code at Line.No:252 and hide it using the double slash (//)

3) Save changes and upload this file by replacing your existing one.

Look at the screenshot attached here for your reference, http://d.pr/i/jI7v

4) And then please get “ElegantBusiness\header.php” file from your directory.

5) Find Line.No:6 and change or rewrite the code as shown below,
<title><?php bloginfo('title'); ?></title>
6) Save changes and upload this file by replacing your existing one.

Look at the screenshot attached here for your reference, http://d.pr/i/VVrC

Note: If you really like our theme and support, please feel free to give us your best rating.

We’re expecting 5/5 stars, which will be much appreciated and helpful for us to proceed support you all.

I’m trying to get my mind wrapped around how to add a “featured portfolio” to a full width page. I’m not seeing how this is done with page editor widgets via your documentation.

On a side note, I’m wondering how to do the “creative heads” I don’t see that anywhere either. What am I missing here?

Default-user

Regretting this purchase big time.

Purchase code not valid for slider. Now what do I do?

designthemes

You can’t use the item (theme) purchase code for the slider itself. Because the slider purchase code will be differ from the item, and it is generated from their sellers (CodeCanyon).

So if possible, please mail us your site credentials (WP & FTP access logins) immediately. And we’ll help you get it work with further upload and setup then.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) which will be much appreciated and helpful for us to proceed support you all forever !!

Hi,

What is the slider that you’re using that allow the guy and words to bounce a little?

Can all other sliders you provided do the same too?

hi.

[portfolio_list column=’4’ cats=’4’ filter=’true’ excerpt_length=’35’ limit=’4’ /] shortcode not working my home page. (my home page set the Home Multipurpose ) category number 4 is thrue category but “Nothing Found.

Apologies, but no results were found for the requested archive.” error text in my home page.

why i see this error on my page ?

Nothing Found.

Apologies, but no results were found for the requested archive.

designthemes

Check your mail, whereas we’ve updated through it :-)

Default-user

very thanks. good works

designthemes

If you’re really happy with our theme and support, please give us your best rating (5/5 stars) !!

shelz1 Purchased

Hello, I love this theme. Thank you. I just have one question. The layer slider does not show up on ipad or iphone. Not sure why not? I have layer slider on other sites of mine and the sliders show fine on tablets. Could you please tell me what I have done wrong here? The website is shattuckpaving.com…Thanks!

designthemes

Please check if you have enabled the “Disable Slider for Mobile Devices” from Admin -> Elegant Business ->Responsive & Mobile. If yes then the slider will not be shown in mobile devices. Please disable that and check the site. Please check the attached screenshot for reference. If you have not enabled anything from admin side, please let us know your ftp and admin details, so that we can help you in this issue.

hurmit Purchased

I’m trying to upload this theme to my server (using WP’s dashboard), and I keep getting a failure message. I tried uploading a different theme to see if the problem was with my server, but that other theme uploaded successfully.

I saw your response to another customer about this problem already, and did as you advised there. I was not trying to upload the entire directory, I had found the proper folder inside and - after editing the css and changing the favicon & screenshot.png - zipped it for upload. But I keep getting this error message.

I prefer not to upload via FTP, if possible.

Thank you very much! Theme looks fantastic, can’t wait to get into it.

Default-user
hurmit Purchased

And I’ve confirmed: the changes I made don’t make any difference. I tried uploading the zipped, untouched original theme folder (from inside the larger directory) which would be the exact same thing minus my changes, and that doesn’t work either.

designthemes

Please mail your WordPress and FTP Login Credentials via through the right bottom form @ http://themeforest.net/user/designthemes . We will check the issue and offer you a solution to get rid of it ASAP!

Default-user
hurmit Purchased

Thank you very much for the fast reply! Luckily I have worked around the issue (in the end I uploaded the theme via FTP and had no issues). It’s a great theme! I wish I could import my own fonts though (Google fonts does not include a font I need, but I worked that out too, using a font conversion plugin and modifying the CSS.) :) Thanks!

Is there somewhere I can import the data from your demo site?

designthemes

Yes..! you can import the demo data from Dashboard -> Elegant -> General -> Import Dummy Data.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !! thanks in advance…

My site, endingthegrind.com has recently experienced a huge drop in traffic due to 404 and 500 internal server errors. My hosting company has said that it is theme related and I need to know if there have been any issues with this theme recently. Is there an update I need? It seems to have happened on 5/31. I did not change anything on my theme and have no idea why it would be responding this way. Please help!

designthemes

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

Is there dummy data? if so please advise where i can locate this.

Default-user

my apologies, after reading the above comments i saw that this was already answered

designthemes

Hi..!

Go through the following instruction you get a clear view:-

You can import the demo data from Dashboard -> Elegant -> General -> Import Dummy Data ( Top right corner)

Let us know, if you find any other difficulties!

designthemes

Hi!., Ok., Thanks!!.

shelz1 Purchased

Hello, I have enjoyed this theme for quite a while. But I am just noticing that when you view the site on a mobile device (iphone and ipad) the menu is messed up. It doesn’t show in the spot where the menu is supposed to be instead it seems to be in the slider. Could someone please help me fix this asap? The site is shattuckpaving.com

hi i want to buy this Theme I have some questions Before I buy

1 There XML.damo file ? 2 responsive web? 3 rtl ? 4 Site with the option to open pages?

designthemes

Hi!., Thanks for your interest!.

1) Yes we have the demo.xml file

2) Yes it is a responsive theme.

3) No it is not rtl supported.

4) Not sure about your query, but you are referring that you can create more pages? If yes, in wordpress you can create as many as pages.

Looking forward your purchase happily :-)

Dear Customers,

We will be on Holiday for Next 3 Days! Thank you Very Much for Understanding…Team will be back on Monday.

rsriram Author Team
Dear Customers, We will be on Holiday for Next 2 Days! Thank you Very Much for Understanding…Team will be back on Friday.

Regards., DesignThemes Support.

Hi I am having problems with the theme. I would like the touch slider on the first page and under it i would like my blog to appear, however i cant do both. Ive noticed on the examples that you call it the home blog but i cant get it to work.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly, refer the attached screenshot that will help you get a clear view.

https://www.dropbox.com/s/8fbvdzvj9ix8m2i/home-blog.png?dl=0

Regards., DesignThemes Support.

shelz1 Purchased

I purchased this theme and all worked fine for several months. All of the sudden now the site does not resolve properly. The slider doesn’t load, the logo doesn’t show and the background doesn’t show. Several images show as broken. I haven’t changed anything. My host company has tried several fixes and has concluded that it is an issue with the theme. Please help ASAP. The site is shattuckpaving.com… My email is shelz1@yahoo.com

rsriram
rsriram Author Team

Hi.,

Kindly, check the attached screenshot for the issue in your site.

https://www.dropbox.com/s/oxjowa1o6vkcmd4/slider_issue.png?dl=0

Regards., DesignThemes Support.

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