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will you help me ?
Hi there .
We are on vacation and will get back soon.
Thanks for being patience .
so when will you handle the support requests ?
Hi There
please submit a ticket on http://support.tabvn.com/
we will get back to you.
I have already done that. it was last saturday ! Problem is you haven’t answered yet !
are you back ?
Hey there, beautiful theme at all! Are the required modules in there? If not, must I install them one by one? thanx!
Hey There, nice theme! Is there any possibility to add a videofile/videolink to a portfolio page? thanx!
Hi tabvn,
I almost made a mistake buying a wordpress version as it got the same name.
I wasn’t sure if these two theme is the same author. So apologize if my assumption is wrong. I wonder if your theme can do “News as Portfolio” like the Wordpress one?
Another Q before I buy . Can I use a long banner on the top or it has to be a certain-sized graphic only ?
Great Theme !
Thanks
why your support is very weak? ! I sent you a message about a month ago, it hasn’t been answered yet. How long should I wait?
Really could you submit a ticket at support.tabvn.com
Thank you
just created a ticket please see it
Hi, I am trying to use your support.tabvn.com website, where can I find my “purchase code”?
hi you could find code in http://themeforest.net/user/flockstudios/downloads
then click on “License certification”
thank you
Kind regards.
It appears that you have updated the theme and not updated the PSD files. Can you please send me the PSD files for the latest version and each page in the demo?
Dear Chatty,
psd file included in download package that all i have.
Thanks for purchasing the theme. If you have any question post on http://support.tabvn.com
Resolution issue still persist. I’m still waiting for proper solution.
Hello, Do you have the CSS file made in LESS / SAAS somewhere ? We’d like to do some change, but currently the unique CSS file is a bit hard to navigate inside…
thanks
Dear Websenso,
if you need modify css this is file locale /sites/all/themes/elegantica/style.css
we did not use less css or sass css.
any question you can ask at our support system http://support.tabvn.com
Best regards,
Tabvn
Why the red color is not getting selected? does this provide red color? Also, could you please tell which all are modules and which all are simple HTML blocks. thanks
Dear Geniustaha,
red color is available in theme setting, by the way you can view it here http://elegantica.envato.tabvn.com/?color=red
Best regards,
Tabvn
Could you please tell me how many modules are inbuilt, in the sense portfolio, team etc?
Dear geniustaha,
This theme is support for fresh install only, so after you installed the theme, you will have site like the demo,
Almost pages use views. and one custom module.
Best regards,
Tabvn
Thank you so much. One last question, what about browser compatibility? specifically IE. Thanks
Can we change the theme color to a color other than the 10 color choices? A color slider would be great, but even if not, how hard is it to change to a color other than the 10 choices?
Dear Customer,
each color there is an *.css file name , you can easy copy and modify (change color hex code)
Best regards,
Tabvn
I have just bought the theme and i am trying to customize it. Can you explain me how to add more banners in the slideshow?
Dear Customer,
follow the URL http://your-site.com/node/add/slider
there you can add new slide item,
see samples slides i have create in http://your-site.com/admin/content
(nodes has type is : Slider)
If you have more questions, please submit it to http://support.tabvn.com
Best regards,
Tabvn
I have tried to modify the slogan “A minimalisti…” but when i change the value in the table cache_bootstrap of the database, the page shows and error and automatically correct it.
Could you say me another way to do that?
Dear customer,
follow the URL http://your-site.com/admin/config/system/site-information
there you can change “Slogan”
if you have more questions please submit it to http://support.tabvn.com
Best regards,
Tabvn
HI Tabvn, Great theme! Can you please help, I’ve been adding sliders and noticed once I’ve hovered on a slider and it pauses (all good) but the slider won’t start playing again? Is this meant to happen or is there something easily fixed to make this happen. Cheers
Dear Customer,
please submit your ticket to http://support.tabvn.com/ also give me your site information, i will look into your problem.
Best regards
Tabvn