This author's response time can be up to 2 business days.
Hi, what is the shortcode for a image gallery? Like this:
[gallery link=”file” columns=”9”]
I see you found it, for future support please write on our support portal:
We’ve purchased a few themes and this one is by far the best. Great documentation, easy to customize. Everything is great. The only minor thing is the .menu-header and #logo styles are on the same z-index so menu-header overlaps the logo. It only makes a difference if your logo is wider than 310px. Easy fix in the css for us, but someone else migh tnot understand how to change it. I simply moved .menu-header to z-index: 9998; Great theme!
thanks for the nice words and a fix for that . And thanks for purchase:)
Did you fix the Timthumb issue with the multisite installation or do I still have to pay $40/h ?
no, this was not added yet. You can see a good reference here:
For more info write to firstname.lastname@example.org
I followed that tutorial step by step (you sent me the link before) and it didn’t work. Why not make it a free update for everybody if its that easy to fix ???
Also about writing : You can find a ticket with a multi page thread on your support forum under my name. You guys pretty much told me to pay you $80 to $120 to fix this issue. It is not like I didn’t tried…..
because I haven’t goten to it yet and I need to do some testing also if I want to make this an official update. Also I hope you are aware that you need an extended license for multisites?
That was a very long no man. Instead of reminding me the rules you should have given a time frame or a clear response about the issue. I’ve been trying to solve the problem or get an update for months now. Thanks for nothing. Next time list the features as well as the limitation and have a demo version like most authors….haha…”You can’t use my theme on a multisite” ....I won’t…It doesn’t work in the first place….Great service !!!
you didn’t notice the demo and didn’t check it before purchasing? Like any other Theme there is a live preview of it. I don’t claim anywhere that theme supports multisite.
I would ofcourse be happy to refund you, simply make a support ticket to envato and state the reason for your refund
Hello, the regular blog option doesn’t show up on my drop down. Any idea why? I tried re-downloading but no luck. Let me know
for support send us mail to email@example.com or use our support forum: http://themesupport.premiumcoding.com/forums/forum/premiumcoding-support-forum/wordpress-themes/elegantica-premium-buissines-wordpress-theme/.
Every time I try to change something through the theme options it hardly changes, only happens randomly. Changes through CSS won’t work sometimes either. Pretty disappointed with this theme. I need to highly modify this and I’m not able to do it due to theme malfunctions…
Like I said before, for support questions open a support ticket or write on our support forums. Theme was thoroughly checked and tested by many users. On some servers settings need to be saved twice. Also check our FAQ section:
Also if you are changing the theme a lot you need to be especially careful about this:
hi, the social footer is not working for me, it just links to the same page its on rather than be able to share on facebook etc… how should i fix this?
footer social are not for sharing, but for linking to your FB, Twitter… profile.
Hi, is the psd included (es. to modify homepage circle image)?
PSD files are included yes. Circles are made with simple css so you can easily change the radius from style.css by changing a few values.
Do have a shortcode for pricing tables? Or could you possibly publish an update with one?
we will consider adding this in next update. Nice idea.
Question regarding Nivo Slider on Home page.
Hi, I uploaded 4 images to use on the Home page under Nivo Slider. At first they appeared for maybe a day then all of a sudden disappeard. On the home page there is white space for an image.
The Home Page uses the ‘Home with Nivo Slider’ as the page Template.
Under ‘Slider Options’ under ‘Nivo Slider I have added 4 images using the ‘upload’ button. It shows the image there but after saving it wont show it on the Home page.
Have I missed something or is there an error?
are the animations properly set (timing, animation type, transitions,...)? Also for support please write on our support portal:
or write at firstname.lastname@example.org
There is no valid H1 heading for pages where you have clicked an authors name and are showing all posts by that author. I have submitted a solution to you via email but for those concerned:
Go to line 18 and add the following after:
$curauth = get_userdata(get_query_var('author'));
$curauth = $curauth->first_name . ' ' . $curauth->last_name;
Thank you for providing this solution. I will include it in the next update:). Thanks again.
Could you point me to where I can learn more about the various slide/reveal effects that are possible with the FULL SLIDER . In the demo there are several examples of images and text “sliding” into the frame. I’ve gotten one to work: www.FaithFamilyCountry.com (7th slide in the rotation/Chuck Day video slide) but honestly… I stumbled into getting that to work. I’d just like to understand better what is possible. We love this theme a TON ! Thanks.
you can learn more about the slideshow on our support portal here:
If you have any further questions please make a post on the forums or write to email@example.com
Hi, I’m trying to add a new social icon for LinkedIn. Is there an easier way to do this? I’ve created the icon, added the line in the theme options, but I’m stumped on what to do next. Where do I need to change the code to add it?
please post support questions on our support portal:
or write at firstname.lastname@example.org. You will have to change the icon in the style.css. Easiest way is to just replace it with some existing social profile that you wont be using.
Hi. Can the slider be replaced with a static image?
if you add just one image to slider you will have static image.
Just wanted to let you know that your theme is currently not compatible with the latest release of Gravity Forms v1.6.9. It is preventing the forms being saved.
Have you experienced this recently and if so has anyone got a fix for this.
was it working with previous versions of this plugin? It was not tested with this plugin’s version no. Will test in the upcoming days. You can write me a ticket at email@example.com as a remainder.
I used the theme but suddenly the slider with my photos disappear..
I tried to upload another picture but with no result..
What is the problem??
well something must have happened on the site, it’s probably not theme related. Anyway post a question on our support portal or send the email at firstname.lastname@example.org.
Hi is this theme compatible with qTranslate plugin?
we have never tested theme with that plugin.
I have the version 1.4 my question is where can i find the option to uncheck the line under the logo
please post on our support portal:
or write an email at email@example.com
I just wanted to know how can i remove the blue line under the logo
please visit our support portal for Elegantica at:
and under How to remove the line below logo is your answer (first FAQ ).
Hi, i bought this template, but i have this error. Where is the problem?
Notice: Undefined property: WP_Error::$name in /var/www/web5/mydomain.cz/mydomain.cz/web/wp-content/themes/elegantica/category_template1.php on line 26
where are you getting that? It’s only a notice not an actual errror, turn wp debug off, you won’t have that on while running a theme anyway.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $17