This author's response time can be up to 2 business days.
Hi! I followed your 755 / 777 instructions to get rid of the Error message, but I’m still getting it. Any ideas?
send us a support ticket at firstname.lastname@example.org and we will take a look.
Never mind – I moved the site to the client’s server, and it seems to have fixed itself.
Also, I can’t get my portfolio to show up in 3 columns. It’s good with 2, with 4, but not 3, and the 3-colums layout works best with long titles.
Same here, send us an email at email@example.com
Hi, How can I add new font to this template? I need to use PT Sans with latin signs: http://www.google.com/webfonts#QuickUsePlace:quickUse/Family:PT+Sans
How can I implement this? Please give me a hint
Best Regards, Brobis
check our FAQ http://themesupport.premiumcoding.com/faq-topics/elegantica-wp-theme-faq/
Look for : How to add new Google font
Thanks for yotu reply.
I changed the font accordance with your the advice but at the moment I would like to use a font identical to the one that is in an Elegantica “live preview”. I’m telling about PT Sans font. In the CSS file is all identical but fonts are differ. Could you tell me what to do to make them identical? My site is www.borbis.borbis.pl
for support send us mail to firstname.lastname@example.org.
I have several question
How can i change the font size of the text from the full width slider
“you can add beautiful full width ….”
2. How can i make the search bar from the top to be opened when you acces the website
Hi, im already buy this theme.
why theme-option is not working, i use Latest Wordpress 3.4.2
I see you already find what the problem is.
hi, after i try in online web hosting this is working, theme options not working only in my localhost.. thanks for great themes
thanks for info. Yes on localhost some settings will not work since you need a live environment.
I have a question before i purchase this theme. When I check out on an iphone, or even just resize the window to see the responsiveness, the portfolio does not respond correctly. Is that something that can be fixed or is that how it always will be?
portfolio page need to be reload if you are resizing on the fly. As for iphone I don’t see any issue, I have just checked.
The issue that I saw was when I was on the home page, the portfolio section was aligned more to the right side. I had to scroll right to be able to see the items.
very strange, which iphone you are using?
Also, please write to email@example.com with a screen from iphone and URL so we can take a better look at it.
Awesome, thank you. After I buy the theme, is there any code that I have to use to make the theme responsive to the iphone or anything, or is it already set up?
theme is responsive ready. Just install and enjoy.
iPhone 5, hmm … i cleared my cache and browsing history and it works fine on the phone now, however whenever you resize the window on the desktop it still does the same thing. Here is a screen shot of what im talking about.
if you are resizing on the fly you need to refresh the browser.
Updated to wordpress 3.5 and none of the sliders are working on your template. Also on wordpress 3.4 I could not get the slider video to work, every time I entered a youtube video into the box it would not show on the website.
there is an updated version on Themeforest that takes care of Wordpress 3.5 issues.
Read this about how to add videos properly:
wow! thanks a million! your a lifesaver, it works! I only have one more question..
How do I add the floating text along side the video like in the demo piece? It doesn’t seem to work when I add it into the description, thanks!
for support please write so firstname.lastname@example.org
Here to confirm the file was purchased >:
I only wanted to comment to say that I bought this theme and the support and theme builder is excellent. Not only did they promptly resolve any theme questions or issues I couldnt figure out on my own, but even helped resolve a plugin issue that was causing my theme to misstyle itself. The pay plugin theme support couldnt even resolve their own software issue, a very simple css issue, and the elegantica theme developer fixed it for free, above their obligation. Talk about awesome service! They helped me fix something in less than a day the plugin developer couldnt fix in a week. Thanks Premium Coding!
thank you for kind words
hi i have a problem with the theme, by default the tumb from porfolio on home page are coming with style=”display:none” so are hidden and i cant see the pictures…. hen when you click on the top arrows to slide the items the pictures appear…. is any way to fix it ???
for support please write at email@example.com and please provide URLS to the page where you have this issue.
Hi I’ve purchased the theme and subscribed to forum to download sample xml but the confirmation mail is not send to my mail (I’ve checked in spam also)
send us mail to firstname.lastname@example.org with your user name so I can check.
Great looking theme perfect for my prospect client, I have a question before I purchase. I see on the demo you have different styles, is it possible to change the style to a specific color to match company’s logo etc.
yes you can change style via theme admin.
I haven’t bought this (yet) but want to. Was just wondering if it’s possible to still have the slideshow showing when the page is small or on mobiles? How much customisation would that be?
you will need to change css files to show slideshow on mobile devices.
Dear, using your theme with wordpress 3.5, to post pictures on the blog and portfolio they will not appear on the thumbnails home page, based only on the pages …
update the theme.
The Nivo Slider is not working for me on the hompage or full page templates. I have created the slides and set the template yet still nothing. Is there a step I am missing?
for support please write to email@example.com.
Putting a background image or changing the background color is not working. It stays with the default background. Theme is updated and I have refreshed multiple times. Also selecting “do not show header tagline” does not remove the blue line, it is still there. Not so good with css otherwise I would change it manually but I do not know where to find it.
For whatever reason, my dropdown menus have stopped working overnight and loads of jquery errors are appearing on the site. Do you know why this might be?
I really need the drop down menus to work as this is a live site for one of my clients and it’s causing massive disruption to their business.
if this happened overnight, it has nothing to do with the Theme. If you updated wordpress to 3.5 then you need to download the latest version of the Theme from Themeforest.
No we updated to Wordpress 3.5 about ten days ago and updated the theme and was working perfectly until last night.
for support write at firstname.lastname@example.org.
I want to buy this theme but i want to know that can i use this theme in Hebrew???
if you choose the font that can display Hebrew, then yes (I guess any of the common fonts like Arial, Times new roman can display it perfectly).
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $17