An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, G_4, will respond to buyers’ questions and provide limited support through the following contact form.

Additional information from G_4:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Please sign in to contact this author.

Frequently Asked Questions

How to use the plugin Offpage?

  • First activate the theme ElegantTwo for the setting.
  • Change option theme ElegantTwo.
  • Activate plugin Offpage, Enable offline mode, select a theme ElegantTwo from the list.
  • Now you can activate any theme and develop your site (all except an administrator will see the theme specified in the list of plug Offpage)

    When to contact Help Team

    Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.