ExigoDesign

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Supported

Popular questions for this item

Images showing up just in color (no grayscaling).

If you’re testing the template on a local machine, make sure you use an environment like xampp or wamp or some of the scripts will not work. An alternative to this is using a web server to test out the template

Images are grayscale and don’t color up when hovered over (Error Message: “SECURITY_ERR: DOM Exception 18: An attempt was made to break through the security policy of the user agent.”)

In the demo files, all images have a placeholder indicating their size. These images are parsed from a website called placeholder.it. Because this is an external domain, some browsers find this as a security risk and cut off the script. So in order for the grayscaling on hover to work perfectly, you’ll have to host all images on your server, and delete all images from placeholder.it (or replace them all) before you test it.

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This author provides limited support for this item through this item's comments.

Additional information from ExigoDesign:

Support for Our items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
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