27 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
luxeros Purchased

this is FOR SURE a broken template! what a BUMMER!!!!!!!!!!

promail

why are you saying that .. the template is working perfectly

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Romania

Hi, my client just bought this template to use it on his mailchimp campaign. The problem is that he uses RSS driven campaign and I find hard time to get this working I need to work with merge tags like |FEEDITEMS:[$count=2]| can you please let me know if that’s even possible using your template?!

promail

Please contact support(@)promailthemes.com and we will assist you better

Thank you

uEduard

It took you some time to respond. I get this working, the problem is that the gmail email account simply ignore the background-position: top center; any idea why?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi my designer emailed your support team almost a week ago with questions regarding the theme (that I have purchased) and no one has responded to her email. I just sent this message in a private email as well.

promail

Please re-contact support(@)promailthemes.com if you haven’t received a reply

we reply to all the emails we receive at support .. Thank you

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi guys

Using the html version everything works great beside one issue. I have added all my images etc to the template however when I email it, my background image does not send, and I end up with just the grey box where my image should be. I have changed the url and pointed it to the image, but after numerous efforts I cannot sort the problem. Please help

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi guys

Using the html version everything works great beside one issue. I have added all my images etc to the template however when I email it, my background image does not send, and I end up with just the grey box where my image should be. I have changed the url and pointed it to the image, but after numerous efforts I cannot sort the problem. Please help

promail

Hello InfernoFilms.

Please contact us to this email adress and we will help you in everyhthing.

support@promailthemes.com

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, i wrote you about a problem on gmail, but nobody aswered. PLEASE, can you answer?

Thanks

Default-user

tic tac tic tac . time’s running

promail

Hi GioGrand

We do not provide support on comments tab .. please open a ticket on our support forum or try to contact us at support@promailthemes.com

if you have already conacted us please re-send your email .

Thank you so much for using our products .

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I purchased this template and it does not work at all (when I try to edit in chimpmail)!!! I sent an email to the support team but no answer so far. How do I get re-imbursed?

promail

Hi Thisismyparis

We do not provide support on comments tab .. please open a ticket on our support forum or try to contact us at support@promailthemes.com

if you have already conacted us please re-send your email .

Thank you so much for using our products .

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