226 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States
profurion Purchased

Hello,

First off I want to complement you on a solid well built theme. My client wanted a full screen site yet also wanted simplicity. I have just completed the website for this client with the Elevate theme 1.27. I am using the full width page option for the main pages. My home page and video all work well thanks to the Rev slider. The other pages look good on chrome on a 28” widescreen. However when you view the site on Explorer or Firefox the left side is cut off and we lose the Custom Content Scroll bar. The next problem is if you view the site on a smaller widescreen or a laptop the entire page gets clipped to the right. I can even make this happen by re sizing my browser window. This clipping happens long before you would hit a mobile devise screen size i.e. IPad, tablet or smartphone. I have not needed to use any special css code or anything that would break your template. Its a really simple and elegant use of your theme. Yet it does not behave correctly on anything but chrome and only on my 28” monitor. Help I cant explain this to my client and feel like an idiot. Your Theme Rocks and Its been wonderful to work with. I just don’t understand the anomalies.

Here is the site http://gadtke.com/

I also noticed the there is a large void at the top when the site is in a mobile mode. I’m not using a background but even when I do this void seems pointless. Why do this?

One last item … my site, your demo site, and the documentation site using this them do not show the upper navigation at all in the safari browser on my workstation (a Windows 7 PC) or any of my friends i have had look at the site. The site again is http://gadtke.com/

Thank you for the soonest reply. The client is not very patient.

Its got to be somethisn siple…

Shane

Default-user
profurion Purchased

Hello MDMW I upgraded to 2.8 but no difference to the template save for the Rev Slider plugin.Still when we view the site on a smaller widescreen or a laptop the entire page gets clipped to the right. I can even make this happen by re sizing my browser window. Again using the full screen page type.The large gap on top on my mobile device between top and article still confuses all.

I really need you help my friend.

Thank you Shane

MDNW
MDNW Author

Hi Shane!

The Revolution Slider stuff really should be directed at them – I personally haven’t really had great luck with getting their slider responsive the way that I’d like it to be (even with tinkering with their options and activating the “responsive” mode) – which is ultimately why I coded our own simple slider for this theme specifically. With all that said, there are ways to manually configure the RevSlider to be responsive, it just takes a fair bit of work and customization :/

Default-user
profurion Purchased

Hello MDNW,

The Revolution Slider is not that important we don’t have to use it but thank you.

The issue for me that’s about to lose me a client is if you view the site on a smaller widescreen or a laptop the entire page gets clipped to the right. I can even make this happen by re sizing my browser window. This clipping happens long before you would hit a mobile devise screen size i.e. IPad, tablet or smartphone. Why cant the widescreen page type simply re size normally. My client has no need of an image background. It happens on your demo site as well.

The other item also mentioned by Alainb2809

there is a large void at the top when the site is in a mobile mode. I’m not using a background but even when I do this void seems pointless. Why do this?

Please understand I love your work and desperately need to use this template as it works on every design level save for these two items

Use this page to see the problem … http://gadtke.com/services/

Please help….

Shane

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Another bug NDMW Link on images are not working in postgrid on iphones (maybe other device too) .

http://www.entrepriseslogan.com/portfolio/

AND i have the same problem as Profusion. I have a large gap on top on my mobile device between top and article

MDNW
MDNW Author

Thanks for the notes Alain – Checking both out now and I should have a fix/patch by the end of the day for ya :)

Alainb2809

any chance to figure out something NDNW?

MDNW
MDNW Author

Hi Alain!

1. The images appear to be working fine on my iPhone… for some reason I’d assumed this had been worked out!

2. The gap at the top is from your actual logo image : http://198.50.138.13/wp-content/uploads/2014/06/Logo_PL.png – Notice that there’s a fairly large gap of white-space at the top – that could be what you are referencing :)

You might also try upgrading the parent theme if you haven’t lately – keep a backup of the original that you have on there, but I just released another update this past week.

Cheers! B

Alainb2809

Thanks for the follow-up. I think we are not talking about the same “gap”. Here’s an image showing what i mean about “gap”.

http://www.entrepriseslogan.com/gap.jpg

For the portfolio: Those image are suppose to link to a SLIDESHOW. On a computer the link work. On my iphone it does not work. Are you telling me that the slideshow work on your device?

Thank you very much.

Alain

Alainb2809

For the upgrade, i just have to replace the parent theme on my server by the newer? What about the extra extensions? Are they already upgrade in you file?

Alainb2809

Ok i succeed upgrading the theme. Now, my revolution slider on my homepage doesn’t work anymore. I saw the notice to upgrade to the last version. It is not working. My version is 4.3.8. If i try to upload it from the file you gave me, it says that a folder with that name already exist

What do i do now?

Alainb2809

Ok succeed upgrading revolution slider to 4.5.9 Background slider still not working. I tried to save my slider setting again in case it didn’t refresh: nothing.

The slideshow is in the revolution slider menu, i can see it, but cannot apply to my home page. Code has not change.

Alainb2809

In fact, i’m completly unable to view a simple backgroud slider or a revolution slider on my pages. Even if i create a new page whith a simple background image!

On my page the images are there but they do not appear at all on the site! HELP!

MDNW

Hi Alain! It looks like you’ve worked out some of this – can you confirm where you are at in the process? The best thing that I can recommend is to re-save the page options (especially the slider settings) and let me know via a screenshot what settings you have selected so I can check it out :)

Alainb2809

I’ve upgraded the parent theme to the new version using the plugin to upgrade. I followed the indication to upgrade the slider and bakery plug-in. I’m a little bit discouraged. I can grant you access to the admin panel if you want. You will see by yourself. I can give you my email if you want to take a look… Next thing will be to restore the backup i made i think. :( and the site is very long to load.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello again. Posted a comment here earlier, and got response. Anyway, your answer to my two questions were to update the theme to a newer version. I did, and this probably was a good idea since it was a long time since last time, but it didn’t solve any of the problems. So, I still want to ask you: 1: On http://grabstract.com/gallery , the grid mode doesn’t cover the whole screen, there is always a gap on the right side where no pictures take place. Any way to fix that? 2. I’ve checked the box for mobile menu, but it still doesn’t work. When viewing on a phone or when the web browser is shinked, the menu button appears. But when clicking it, it changes colour, but nothing else appears. Please help. Need this to work at mobile phones, pads etc..

Jens Lillethun

MDNW
MDNW Author

Hi Jens!

1. That’s super odd – can you post a screenshot of what your Post-Grid template options look like? For some reason your modules don’t have the required column class that should be setting the width…

2. This might actually be a webhost issue… I get this notification when I inspect your site:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at http://www.grabstract.com/wp-content/themes/elevate/theme-core/theme-assets/fonts/icomoon.woff. This can be fixed by moving the resource to the same domain or enabling CORS.

I’d take that to your webhost and see what’s up… the file in question is on the same domain from what I can tell, but I’ve never seen an error like this, so it’s a headscratcher.

In fact, #1 might be related to the same issue… if you can get some clarification from your host it’d help a lot :)

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States
buddy1 Purchased

How do I upgrade my theme to the new release? Thanks, Buddy

MDNW
MDNW Author

Hi Buddy! You’d just download the latest version, make a backup of your existing theme to be safe, then upload the new one :) There are even update instructions in a PDF file in the theme download package.

Cheers! B

Default-user
buddy1 Purchased

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jenniesue Purchased

I cannot get my home page revolution slider to be responsive no matter what I do. I even imported the theme demo, which of course doesn’t match the demo, so that was not much help. I have a rev slider on my home page with 3 sliders. It works great on a computer screen, but when I check on mobile the rev slider is not responsive. It shows white above and below the slider. Please help. I am at my wits end. This site is under construction so I cannot share the link with you. It would great to get some specific directions on how to make a responsive slider in your documentation.

MDNW
MDNW Author

Hi Jennie!

The Revolution Slider stuff really should be directed at them – I personally haven’t really had great luck with getting their slider responsive the way that I’d like it to be (even with tinkering with their options and activating the “responsive” mode) – which is ultimately why I coded our own simple slider for this theme specifically. With all that said, there are ways to manually configure the RevSlider to be responsive, it just takes a fair bit of work and customization :/

Hope that helps!

Default-user
jenniesue Purchased

In your theme you have the slider here: http://elevate.mdnw.wpengine.com/home/overview/layouts/revolution-slider-new/

And it appears that it is responsive ( I checked before I purchased). Was this customized on your end and not done with rev slider?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

HELP NDNW, chech my last post! Problem with images background! It all disapear after upgrade

http://www.entrepriseslogan.com

MDNW

Hi Alain!

You might try re-saving the page options (sometimes that can happen during a theme upgrade), but I haven’t noticed this before or had any reports so far. That said, it looks like you might have already resolved it with a re-save, so just let me know if it’s still an issue!

B

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