595 comments found

  • Bought between 1 and 9 items
  • Czech Republic
  • Has been a member for 3-4 years
stp42 Purchased

Hi, Im trying to get work Multilingual plugin WPML, having a problem how to get the language selector to the menu… im Trying to put this code to the Navigation, but no results, <?php do_action(‘icl_language_selector’); ?>

can you help me please? thanx, stepan

  • Bought between 1 and 9 items
  • Czech Republic
  • Has been a member for 3-4 years
stp42 Purchased

Hi, do you have any suggestion what is the best option to run theme in two languages? Im trying to play with it, but no real success.. Even if i install the plugin, make it run, im having problems to integrate Language switch and there is also next thing.. how to translate the Sections? please, help thanx, stepan

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years
Perfone Purchased

hi! Great theme! But i have a problem with the contact form, too many spam… how can i install a captcha solution? Thx!

ClaPat

Hi, sorry for delay, you can try to use contact form 7, as explained in documentation, and use it with Really Simple CAPTCHA, or something like that. Thanks.

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

Hello, I bought the theme but I have a problem with the portefolio. Once I click on one picture of my portefolio, the window open, but I see a black page and I need to scroll backup tp the the pictures and text related. Can you please help me with that. Thanks

ClaPat

Hi, just check that you have latest version, if so , pass us a link on our support forum, clapat.ticksy.com

Default-user

Hello, I posted my question on the link above, 2 weeks ago… and no feed back, can you help me with that? I have the latest version. Thanks

ClaPat

Hi, sorry for delay, we have been away for a while, whill check it. Thanks.

Default-user

it’s been over a month and I have no feedback for my problem… even on clapat.ticksy…. can you please help. thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Leslation Purchased

Hi. Question regarding the portfolio section. I was informed today that the portfolio section is not appearing on computers at a specific hotel. Strange, I know. They just get the Portfolio heading and no boxes appear. They are using IE. But I’ve checked the site on IE, outside the hotel, and it’s fine. Could it be their computers or their system? They can get every other part of the site to work, it ’s just the portfolio that does not appear. Just wondering because if they’re having this problem perhaps others are. What could be causing this? Thanks. Love the theme.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I use Nextgen Gallery and Justified Image Grid for my galleries. Is there a fullscreen page template in your theme like for the galleries where I can include the nextgen code? Have you tested Nextgen Gallery with your theme?

Best Regards, Stefan

ClaPat

Hi, we have not tested it. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
jilt Purchased

Hi Hector18, is there a way to insert a shortcode for dropdown menus on the next release? Thanks, jilt

ClaPat

Hi, sorry for delay if you want submens is not possbile. Thanks.

  • Has been a member for 1-2 years

Is this w3 cached ready or total cached ready for site loading performance.

  • Bought between 50 and 99 items
  • Germany
  • Has been a member for 2-3 years
srozsa Purchased

Hey Guys, we are having also problems with displaying foreign characters (german) in the section separator contents. After saving the changes the wrong character set is displayed – a quick fix would be great…

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Vedd44 Purchased

Hey Hector18,

I’m having a problem with the Contact Form,

I am receiving a “Failed to Send” error whenever I try test it.

Is there a solution for this?

Thanks!

ClaPat

Hi, just check that you have all the needed field completed in Admin Section – Contact Settings – Email template. Thanks PS. you can also use Contact Form 7 ,as explained in documentation.

  • Argentina
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi Clapat team, I love the theme. Could you include woocommerce support in the future release? Thanks

ClaPat

Hi, this theme is not designed with woocommerce in mind. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Spain

Hi! Sorry if this issue is commented before, but I’m in a hurry and I have no time to search!. :-)

I just have imported the demo content, and I’ve noticed that testimonial carrousel and news carrousel are not working (Is showing all the items, like no hiding the next) . Seems like a problem with the jquery or something…

Any help?

ClaPat

I think that you have a script conflict, check that you have update the twitter as in FAQ. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello I’m still waiting on answers for my ticket issues i’ve sent. Please respond ASAP we need the site working properly right now. Thanks. Also How do you update the new version?

ClaPat

Hi, sorry we were away for a wail, wi’ll try to catch up with tickets, and responses, v1.3 is under bug testing.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
rotteveel Purchased

Hi, I’m waiting for 2 weeks on input on ticket #56585. Please respond so I can progress with the site. Thanks

ClaPat

Hi, we’ll check.

Default-user
rotteveel Purchased

Still nothing

Default-user
rotteveel Purchased

Hi, Can you please update me on the resolution of ticket #56585?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
dubniks Purchased

Hi, I love this theme!

I entered the “Site section content” by Japanese languages, The characters were garbled.

Portfolio category does not work by Japanese.

Is there a way to go well with Japanese?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Chile
  • Exclusive Author
satanux Purchased

Hi, I bought this theme but I have a problem with the contact form, when I complete de form and try to send, it this message appear “Failed to send”. Because wp_mail doesnt work.

ClaPat

Hi, check the answer before. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
dubniks Purchased

Hi, I want to change font color, background color and background size of the particular portfolio category.

Please help me.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there, I can’t quite seem to import the settings.txt file into the theme options. I changed the permissions, watched the videos and still it says it won’t save. Any idea what may be wrong?

ClaPat

Hi, check that you are using WP 3.5 , thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
maric2044 Purchased

We are waiting for the update! why is it coming so much time?

ClaPat

Se above answer, we’ have been away for a while. Thanks for your patience

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
dubniks Purchased

Hi, I want to display the latest posts on the top page([full-slider]).

I put the code Theme options > Genral setting but can not display the latest posts.

Please tell me.

ClaPat

Hi, is not posible, what can be done, is use the menu on top version, and display the news in first section. Thanks.

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