603 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Pre-purchase question. It says that the portfolio is isotope but all the images are square. Would I get the same nice full width portfolio in masonry is they were different aspect ratios?

ClaPat

Hi in current version all thumbnails are cropped to a specific size (which you can modify directly in code). We’ll put your observation on request list. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

All portfolio pages result in a 404 error and are not appearing!

I am wondering what the issues might be?

ClaPat

Hi try first to refresh your permalinks settings. Thanks. PS Answered on Ticksy.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
Thank for your template. It’s great. I have a YouTube question, though. I have everything working properly but my HD YouTube video on the home page initially plays at low res when it loads. It’s only 17 seconds long. When it loops and plays again it plays in HiRes (HD720) the way I want. Is there some way to get it to play Hi res on the first pass? http://www.lanapennino.com/producer
ClaPat

Hi, i am afraid that not much to do about this. We’ll consider a selfhosted video player for home section. Alternatively you can try to use layerslider for playback this should give you more options. Thanks

Default-user

Thank you for checking into it and following up. Much appreciated.

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
Renman2 Purchased

Hector18, thanx for your great template. I have one question about the Portfolio. Is it possible to change the order of the portfolio? It is now ordered by date. Thanx.

ClaPat

Hi, yes in V1.3 you have a option to reorder by drag&drop – http://screencast.com/t/8nkywRDP Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, where is the php archive for the details of portfolio (when you do click in the portfolio item and open a popup?)

Thanks!

ClaPat

Hi, search for single-portfolio.php (for pop-up content) – it should be in eleven root folder. Thanks.

Default-user

I want to put the category next to the title and can not find where.

Can you help me?

Attached Image http://portalenserie.com.ar/images/Captura.JPG

ClaPat

Hi, open a ticket on http://clapat.ticksy.com/ Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi i little question the template supports WPM? i need to know that before i buy it :) thank you!

Default-user
srvcus Purchased

thank you guys!, i got another question, i bought the theme, and i want to change the size of the portofolio elements a little bit more tiny, and show them on a line of 3 instead of 2. If you got the code to do that you will help me a lot!! thanks!!!

ClaPat

Hi, you can adjust the number of portfolio columns displayed on different resolution steps by editing your main.js file , from line 430-444 – modify columnNumb = 5 to columnNumb = 6 for example for screen width larger than 1500px. If you have further question please give more info on ticksy. Thanks.

Default-user
srvcus Purchased

thank you guys!! :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi,

Menu scroll effect problem in Firefox. No soft scroll but hard scroll. Since Wordpress 3.7.1 update.

I hope you can help me. Grtz, Martijn

ClaPat

Hi, just checked with WP 3.7.1 and Firefox 24.0 and 25.0 on Eleven V1.3 no problem here. Please check that your section id does not contain special characters, spaces etc – also that you don’t have other script errors in console. If you still have issues please open a ticket on Ticksy. Thanks.

Default-user

Problem solved! Section id characters changed and it works. Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I have bought the theme for one moth now and everything goes fine. Excepted since this morning… the google map I’ve had installed in my home page with the short code [map] has disapeared… And even when I reload all the theme, it doesn’t appear. when I look throught the code (with firebug), it shows me the following message :

Uncaught ReferenceError: gMap is not defined initialize window.onload

Does anyone has already encounter this problem? And How can I solde it ?

Thank you in advance!

ClaPat

Hi, please open a ticket on ticksy with more info about your installation (url, etc). Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, is it possible to create separate pages that are not on the parallax? for better SEO reasons?

I really like the theme and is concerned with SEO.

ClaPat

Hi,yes you can create separate pages. Thanks.

  • Bought between 500 and 999 items
  • Exclusive Author
  • Germany
  • Has been a member for 4-5 years

hello, i’m intressting for your template – nice work!

When i’m open in your demo a portfolio page and want to close that, i have always an error-info without any text – only a message “alert-info ignore” and a”back-button”.

This i will see on Firefox, Safari, Opera …

Olli

ClaPat

Sorry, try now – if still not working, please send a msg via Theme Forest author page. Thanks.

BrandBull

Hey, did you see the video? Your Demo is not working at the Moment…

BrandBull

Demo works … sorry!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

how to add parallax background to the separator?

ClaPat

Hi, please check documentation – also see attached screenshot – http://screencast.com/t/RJccuEug8CnC You can set separator image / speed / html content over separator / enable-disable pattern etc. Thanks.

Default-user

thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
d96mbe Purchased

Hi Hector,

I’m having trouble with international charachters. When writing “å ä ö” for example the saved (and shown) result is “u00e5 u00e4 u00f6”. The db is utf8. The ordinary post fields is handed correctly, it’s just the theme inputfields that doesn’t behave.

Any suggestions or solution?

BR / Magnus

ClaPat

Hi, please open a ticket on http://clapat.ticksy.com/ thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

Is there a way to change Menu FontFamily?

Regards Erik

ClaPat

Hi, not from Admin Pannel > but we put it on request for next update. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain

Hi how can i show in a section a page, as I am very confused with this matter,

Exemple section About us, and how to link to: about us page as the demo content did not do it

Thanks

Default-user

solved, sorry

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Spain

I’m sorry, i’m in a hurry and I haven’t time to search in all the comments about my issue.

My problem is about the paragraphs and the text editor… The

aren’t added… :-( I’ve tested the same text with other themes and is working there… Your theme is not creating the

in pages (I think in the post is working right)

Thank you!

Default-user

Sorry I forgot to put code tags, in the blank gaps I meant <p></p> , the paragraphs tags

ClaPat

Hi, please open a ticket on ticksy with more details (url, and access if possible). Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

From where i can change/translate default small button text “View Details”

Regards Erik Mikker

ClaPat

Hi, edit your class.shortcode.php file located in clapat folder > find line 161 and modify there or via translation file. Thanks.

Default-user

Thanks

  • United States
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hello i am interested in this theme. two pre purchase questions.

1. is it possible to get the navbar on top the whole time instead of after it gets to a certain point?

2. is there a way for the site to scroll to the next section after the video is done playing?

ClaPat

Hi, 1. Yes you can have menu o top – but not with video header. 2. I think it’s possible but with some code changing. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, First thanks for this great theme. I have just a little question, and i don’t think it deserve a ticket :

Is it possible to activate the comments on the “News” custom post type? it could be great

ClaPat

Hi. We disabled this in Eleven V1.3 becasue of the blog – howevere you can try and reactivate it (uncomment a few lines on code). Open a ticket on Ticksy please. Thanks.

Default-user

thanks for your response, have a nice day

  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Germany

[map] shortcode isnt showingup anymore. all plugins deactivated!

ClaPat

Hi, check that you dont have any error in browser console and/or opena a ticket on ticksy and we’ll chekc it for you. Thanks.

  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Germany

howcan i edit the durationtime of the homepage fullscreen slider?

i want to use the build in slider not the layer-slider!

ClaPat
Hi open your main.js file located in JS folder, locate line 168 > you should find something like
 timeout: 4000,
Modify this. For more option please check http://www.aaronvanderzwan.com/maximage Thanks.
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