160 comments found

Need help:

I am trying to install the dummy content on to another Wordpress powered website. I have downloaded all therequired plugins, however when I import the dummy content it doesn’t seem to install. Instead it goes to my other Wordpress site and into the media folder section. All the files ???

How is this possible. My other wordpress site is also hosted on the same hosting provider ‘Hostgator”

I don’t really understand.

I am trying to get a second site up and running, one for .co.uk and one for .com with different addresses.

Can some assist me and explain what I amdoing wrong please.

Thanks

PAul

novarostudio

Hello smoothshot,

ohh i see…it’s kinda weird though.

is your second site has the same database with your first site? is there anyway we could get into your wp-admin access? we will try to check it as well.

for more private talk, please send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

Default-user

Hi Guys

I have sent you the login details for my cpanel and to the wp-admin of both my main domain’s wp-admin and my add on domains wp-admin. I hope you are able to login and have a look around.

I am guessing its a database issue but I don’t have the experience or knowledge to remedy this issue.

All i know is that when I use the import feature all the dummy content that should be imported to the add on domain doesn’t, instead it gets dumped into the media fold in the worpdress dashboard of the main domain but in unreadable or zipped files.

If you know of a way to solve this issue or are able to upload the content for us to the add on domain then that would be brilliant.

Many thanks guys, much appreciated.

Regards

Paul :-)

novarostudio

Hello Paul,

we have replied your email. please kindly check your mailbox :)

Best Regards,

Novaro Studio

Hello! Why I don’t see the menu responsive style when I see my website in my smartphone? Thanks.

novarostudio

Hello 3dpringtingworldlda,

ok, could you provide us your website link? we need to check your website first.

for more private talk, you can send us an email from our profile page. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hello ppl!

There has been a new update for the Visual Page Builder for the theme which I bought from you, and unless I install the update, I cannot make adjustments on any comments or the page itself; cannot create a new web page either. I have tried to update my Visual Page Builder but during the process, the licence key for the Visual Page Builder was asked. The licence key required is not provided within the licence files of the theme!!! What should I do?

PS. I have tried contacting your support via mail, but the solution they provided was unrelated to the issue.

Thank you for your concern.

novarostudio

Hello praystation2,

ok, we will update our theme package with the latest visual page builder. please kindly wait for the update. we will update it today, and sometimes it will take some times to get approve by the marketplace.

Best Regards,

Novaro Studio

Well hello again,

Our problem still exits. We reload all the stuff again and it still says:

“Your page layout was created with previous Visual Composer version. Before converting your layout to the new version, make sure to read this page”

Here is 2 screenshots:

http://ifelselab.com/1.png http://ifelselab.com/2.png

Maybe we are doing smth terribly wrong but this is weird and for the client’s side he said that you’re bleeding. He is right and we have very little time to fix this cause of the pressure.

I hope this will solve in a little while.

Thank you for your concern.

novarostudio

Hello danifae8,

could you provide us your temporary wp-admin access? because we dont get any notification like this when we upgrade the visual composer.

for more private talk, please send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

ahken07 Purchased

Hi Novaro,

In style 7, I wished to makes my logo bigger. Can I know how can I do that?

Additionally I wish to make my main menu align to center instead of aligned to left. Kindly guide me how to do that.

Thanks, have a nice day.

Default-user
ahken07 Purchased

how to remove searchbox and top cart then?

Default-user
ahken07 Purchased

hi, it doesn’t change anything.

novarostudio

Hello ahken07,

to remove the searchbox and top cart,please go to APPEARANCE >> THEME OPTIONS and then click “Miscellaneous” tab. you will see “Disable Minicart” and “Disable Top Search Feature” checkbox in there. please tick it if you want to remove it.

are you sure? could you provide us your website link? we need to check it.

or please try this :

#subbody div.logoimg img{height:58px;}

and if you want to move the menu to the center : please open style-custom.css and add this code in there :

.nvrlayout7 section.navigation {
float: none;
text-align: center;
}
.nvrlayout7 .navigation .sf-menu > li {
margin-right: 24px;
margin-left:24px;
float: none;
display: inline-block;
}
.nvrlayout7 .navigation .sf-menu{float:none;}

Hope this information help you ahken07. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Lerdue Purchased

Hi,

I have an issue regarding WPML multicurrency, have you guys encounter this before? Can you please email me at kjohnmsarabiai@gmail. I need your support.

novarostudio

Hello Lerdue,

ohh i see, actually you can send us an email from out profile page : http://themeforest.net/user/novarostudio/ . we will try to help you.

Best Regards,

Novaro Studio

Please see the homepage of trevorjamesla [dot] com

How do I turn off the indent that’s applying to the first line of text?

novarostudio

Hello superherojunkies,

ohh i see, ok, please edit you homepage and then please add [clearfix] shortcode at the top of your welcome text.

Hope this information help you superherojunkies. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hello

My customer bought this theme and seems totally unable to work with W3 Total Cache Plugin.

After active the layout is getting broken.

Thanks.

novarostudio

Hello alanicolasouza,

we just replied your email. please kindly check your mailbox.

Best Regards,

Novaro Studio

alanicolasouza

Hello

I’ve read our email.

I already did it once, but I thought it was wrong because I could change the way that the css for mobile works, but I didn’t. So thanks for it.

I’ve another issue. I get a lot of error 404 on the images with @2x.jpg.

Example: HEAD http://www.faithco.com.br/lojateste/wp-content/uploads/2013/12/logoFaithco1@2x.jpg 404 Not Found

novarostudio

Hello Alan,

we just replied your email. please kindly check your mailbox.

Best Regards,

Novaro Studio

Hi there NS, Is it possible to take out the price display, under the product name on its page? You did something similar recently, (much appreciated) where you took out the max pricing display in the same area. I would like to remove both the min and max price displays. I can resend the login info at your request. ...Also, I am looking for a way for customers to attach a “file for print” to their order. Is that something that can be done during the ordering process, and what would it cost? Please and thanks JYT

novarostudio

Hello jytgraphics,

ohh i see, ok, please open style-custom.css. and then add this code in there :

body.novaro #content div.product .summary p.price{display:none;}

however, we dont think we could do your “file to print” request. because it will take a lot of customization to do that. perhaps you can try to install this plugin : https://wordpress.org/plugins/woocommerce-delivery-notes/

Hope this information help you jytgraphics. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hello.

Great theme! Is there a bit of code that will hide the categories under the product thumbnails and show the product title instead?

Many thanks!

Default-user

Sorry I’ve just looked at you demo and the product title is there. Mine are missing – do you know why that might be: https://www.zoepriceinteriors.com/shop/

novarostudio

Hello jamiecurrey,

ohh please kindly check at your style-custom.css and go to line around : 3. you will see a code like this :

body.novaro ul.products li.product h3{display:none;}

please remove it. and the title will be shown again.

Hope this information help you jamiecurrey. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Default-user

Brilliant! Thank you

Hi!

Can you help us? Logo keeps to small. Only 58px height. Can we make it bigger? How?!

Thank you! :D

novarostudio

Hello hellixgmail,

ohh ok, please open your style-custom.css and add this code in there :

#afterheader .pagetitle, #afterheader.pagedesc{color:#000;}

you can chage the hexcolor in there with your own hexcolor.

Hope this information help you hellixgmail. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Default-user

Oh thanks! Now, how can I change the color of the green cart? https://dyp.im/wMcPZ2V0jd

Thank you!

novarostudio

Hello hellixgmail,

ohh ok, please open style-custom.css and add this code in there :

#topminicart:hover .cart_subqty{background-color:#669900 !important;}
#topminicart:hover .fa-shopping-cart{background-color:#99cc00 !important;}

you can change the hexcolor in there to change the green color of the cart element.

Hope this information help you hellixgmail. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

mahiwahi Purchased

Need guidance…

I have questions of the shortcode [product_filter type=”top-rated”]. Are there any other product_filter types? What I’m looking to do is control what store items are on my front page where this widget is displayed. I wasn’t looking to turn on product ratings and have my customer determine the selected products.

Currently I have found a way around it by turning on ratings for a said product, adding a rating, then deleting the rating from the product edit page, and turning off ratings on that product. That will bump a product to the first slot…. but it takes forever

What I really want to happen is find a method that I can control product placement with maybe the menu order or bay adding products individually with a numbered sorting order.

What other options do I have?

novarostudio

Hello mahiwahi,

actually you can choose 3 types in the [product_filter] shortcode : top-rated, best-selling, and featured. we dont think the product_filter can sort the product by menu_order. but perhaps, you can try to change the published date to sort the product.

Hope this information help you mahiwahi. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Great theme, just a pre-purchase question. can I display add to cart button on product except the default shop page.

novarostudio

Hello shrinivas_kumbhar,

Thanks a lot for your kind words and your intention to purchase our theme. about your presale questions, i think it can be done. you can open your style-custom.css and add this code in there :

body.post-type-archive-product ul.products li.product .btn_container{display:none;}

Hope this information help you to decide. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Default-user

Hello Sir, actually I wanted to display add to cart button on all the pages where I display the product list i.e I wanted to display add to cart button on home page, product page, portfolio page and shop page. how to display it its urgent..

Thank you

novarostudio

Hello Shrinivas_kumbhar,

actually when you use a woocommerce plugin, it will show you the add to cart button automatically. you only need to create a product post from your wp-admin. when you create a product, please dont forget to use a “Simple Product” for your Product Type.

Hope this information help you shrinivas_kumbhar. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hi, Is it possible to change the ‘Quick view’ function to ‘View’ and when the user clicks on it, it then goes through to the product rather than a pop up? thank you

novarostudio

Hello jamiecurrey,

ohh i think so, ok, please open engine/theme-init.php and go to line around : 233. you will see a code like this :

$ajaxlink = admin_url('admin-ajax.php?ajax=true&action=nvr_quickviewproduct&post_id='.$product->id.'&nonce='.$nonce);

change that into :

$ajaxlink = get_permalink();

Hope this information help you jamiecurrey. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Default-user

The support for this theme is first class! Would it be possible just to click through to the actual product page as at the moment it still pops up. Also some of my thumbnail images are showing four times the size. Do you know why this might be? thanks, https://www.zoepriceinteriors.com/shop/

novarostudio

Hello jamiecurrey,

thanks a lot for your kind words :),

ohh we’re so sorry, i think we miss something, ok to fix that, please open engine/theme-init.php and go to line around : 234. you will see a code like this :

echo '<a href="'. $ajaxlink .'" data-rel="quickview" class="btnloop nvr_quickview"><em class="icon-quickview fa fa-search-plus" /> '. apply_filters( 'out_of_stock_add_to_cart_text', __( 'Quick View', THE_LANG ) ) .'</a>';

change that into :

echo '<a href="'. $ajaxlink .'" class="btnloop nvr_quickview"><em class="icon-quickview fa fa-search-plus" /> '. apply_filters( 'out_of_stock_add_to_cart_text', __( 'Quick View', THE_LANG ) ) .'</a>';

as you can see we remove the data-rel attribute. that will remove the quickview feature.

and about your thumbnail image issue, i think it’s because the product is featured. the featured product will show a bigger image when using our theme.

if you dont want to do that, please open engine/theme-init.php again and go to line around : 249. you will see a code like this :

echo woocommerce_get_product_thumbnail('product-big-image');

change that into :

echo woocommerce_get_product_thumbnail();

hope this information help you jamiecurrey. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

hello, just a pre-purchased question:

do you have documentation for this theme for review?

novarostudio

Hello Web_Archangels,

Thanks a lot for your interest to purchase our theme.

we dont have any documentation online right now. but we can send it to your email if you want to.

maybe you can drop some email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

hello, just a pre-purchased question:

do you have documentation for this theme for review?

novarostudio

Hello Web_Archangels,

Thanks a lot for your interest to purchase our theme.

we dont have any documentation online right now. but we can send it to your email if you want to.

maybe you can drop some email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

Hi Team,

I have a question…Im wondering why the Login and Register button page don’t exist can you guys help me with it.

novarostudio

Hello larrypaby88,

actually the woocommerce has removed it in the latest version. the login form will show in “my account” page if you havent login yet.

and you can also set the register form to appear in “my account” page settings the my account page from WOOCOMMERCE >> SETTINGS. and then click the “Accounts” tab in there. you will see an enable registration checkbox in there. please tick it if you want to show the register form in my account page.

Best Regards,

Novaro Studio

Default-user

Thank a lot! You guys are awesome. :D

Hello,

Please help: 1. Header color, how do i change the color of the header? Currently it is black would like to change it to #headertext{background-color:#81D8D0; border-bottom:1px solid #41adb7;} —this doesn’t work.

2. Logo image resize I’ve placed this code on customization css file but the logo’s size is still the same.

3. WPBakery Visual Composer – update is available, can this be updated? div.logoimg img{display:block; height:70px; width:auto;}

Thank you!

Default-user

2. div.logoimg img{display:block; height:70px; width:auto;} /* logo 58px */

by the way, i have also a child theme which i tried both location but still not successful. thanks for your help.

Default-user

Any help on this please?

novarostudio

Hello Web_Archangels,

we’re sorry for our late reply. we had a day off yesterday :)

anyway, we will try to answer your questions :

1. where do you put the code? please kindly try to put the code in style-custom.css. if it is still doesnt work, then perhaps you need the ”!important” in your css. so the css should be like this :

headertext{background-color:#81D8D0 !important; border-bottom:1px solid #41adb7 !important;}

2. the same way with the number 1. please kindly try to put the code in the style-custom.css.

Hope this information help you Web_Archangels. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

beautiful theme guys. before buying this theme, just one thing my client does not want to display price of item/product. so no cart. can this be done ?

novarostudio

Hello cypherwars,

Thanks a lot for your kind words cypherwars. that means a lot to us :).

sure you can :) you only need to go to APPEARANCE >> THEME OPTIONS and then click “Miscellaneous” Tab. you wil see “Disable Minicart” checkbox in there. please tick the checkbox if you want to remove the cart.

Hope this information help you to decide cypherwars. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hello. when I click on a portfolio item / single portfolio it shows “404 Nt Found” Please Help Me ..

Thank You

novarostudio

Hello Greatkhanjoy,

ohh i see, i think there is some permalink bugs in the wordpress. to fix it, please go to SETTINGS > PERMALINK. and then please reset the permalink by change it to “default” permalink and click save changes button. after that, please change the permalink into “post name”.

Hope this information help you Greatkhanjoy. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

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