Discussion on Elision - Retina Multi-Purpose WordPress Theme

1499 comments found

buzzmkt Purchased

Hello Guys, no indication from you in the last 2 days…please support me.

Ticket n° #264163 All the suggestions received from your staff hasn’t solved the problem with wpml plugin! Please tell me how to solve it!

QODE
QODE Author

Hi,

During weekend we are low on resources. Support team will take a look asap.

Qode

JBlakeone Purchased

Hello.

How can I disable the titles of lightbox images? (I made a gallery and when I click images and lightbox appears, there is title on top left. I don’t want this)

QODE
QODE Author

Hi,

You can ether remove title of thet images in upload media window, or you can use this custom css and put it in custom css filed:

div.ppt{
display: none !important;
}

Qode

Extremely low loading time is causing my bounce rate to skyrocket and SEO to spiral out of control! PLEASE HELP. I’ve done everything to speed up the site and have had no luck. Had the site for a couple months now and still having trouble.

PLEASE ANSWER MY TICKET ASAP: 265952

QODE
QODE Author

Hi,

We assigned your ticket to support team, they will answer asap.

Qode

re written below

QODE
QODE Author

ok

In regards to your last reply on http://qode.ticksy.com/ticket/263082/ . The footer is fixed and thank you. However, the issue with the header could not have anything to do with the homepage not having enough material on it at http://thepetposer.com because the page labeled “details” has plenty of material on it and the header does the same thing! If I’m not mistaken, the HOME page settings or material does not control the other pages. The sticky header simply is not dropping down enough to see it. Look at my “details” page and see how far it scrolls down and you will see nothing happens on that page either.

There is most definitely an issue with the header itself. when you scroll down it rolls up and if you mouse over the area you can somewhat find each page up there but it’s hidden and anyone coming to the site will not see it.

Does anyone have time to go in and look at this? I’m really not sure anyone even looked at it and just made a guess at what is happening??

Thanks, Lisa

QODE
QODE Author

Hi,

On the “Details” page as we can see, when you scroll down, you can see the sticky menu, nothing seems to be wrong: http://screencast.com/t/oqiH4CGIx6iG

If you want that sticky menu to appear sooner, you can set thet in Qode Options > Header and Footer > Scroll amount for sticky appear (px). Also you have this option on every page.

If you want this not to happen at all, you can disable this option in Qode Options > Header and Footer > Show sticky header.

Regarding your homepage, sticky menu will appear after home page slider get out from viewport, but since you have only that slider on homepage, it is impossible to achieve that state. You can use this custom css which you will put in custom css filed and your header will be visible all the time on your homepage:

.home header{
position: fixed;
top: 0px;
left: 0px;
}

.home .content {
    margin-top: 90px;
}

Qode

In regards to the help I asked for a couple hrs ago here ticket http://qode.ticksy.com/ticket/263082/ , I figured out you have to set a height in qode settings which i did and I now have the sticky header! But now I need simple help figuring out how to change the text color in sticky header (I tried all the settings and nothing changes it) AND the drop down menu on it is HUGE. How do I reduce the size of the drop down menu of the sticky header to be = to the regular header? Site is http://thepetposer.com Thanks

QODE
QODE Author

Hi,

You have settings for sticky menu in Qode Options > Header and Footer > Sticky menu. Also you have height for sticky menu in Qode Options > Header and Footer > Header height > Sticky. Did you try that?

Qode

Default-user

Thanks for replying, however, you did not answer my questions :-( I need to know how to change the color of the text on the sticky header to be like my drop down menu where it has a black background and white text. Also, the drop down menu on the sticky head is HUGE! Scroll down till the STICKY HEADER appears and click on my ‘services’ page. How do I get that to display to look normal? Hope to get answers now to these two questions. Anyone know the answers rather than to tell me to try everything (which I already did)?

Thanks

QODE
QODE Author

Hi,

our support staff has just replied to your ticket on this questions :)

Best Regards

Qode

jappied Purchased

Is there a way to have a video background not using the qode slider? I would like to have a video portfolio on top of the background.

Thanks!

QODE
QODE Author

Hi,

we have video background option for row element available that you can use. If you need help setting this up submit a ticket to http://qode.ticksy.com/ and our support staff will help :)

Best Regards

Qode

verydima Purchased

Maybe, you can update Visual Composer and LayerSlider?

QODE
QODE Author

Hi,

We are shorter with resources during summer and right now we are focused on providing support. We will move on with updates in the beginning on September.

Qode

Hi QODE, How to enable the head of the top menu to place socials networks??

Thank.

QODE
QODE Author

Hi,

you can enable top header widget area in Qode Options -> Header and Footer -> Show header top area option. After you have activated top header area you can add your widgets in Appearance -> Widgets in header right and header left widget areas :)

Qode

Hi,

I would like to know if it is possible to change the color of the search panel of the blog, because it is grey as the color of the letters andis difficult to distinguish what is written for the search. This is the example :http://prntscr.com/4e22yd

Thankyou

QODE
QODE Author

Hi,

paste this css to Qode Options -> Custom css field:

.widget.widget_search form input[type="text"] {
    color: #fff;
}

Change #fff with the color that you want to have there :)

Qode

justin3 Purchased

What should I save the images on the home page to?

QODE
QODE Author

Hi,

You probably mean on Qode Slider on the top of homepage. We recommend full HD images there (1920px x 1080px)

Qode

Default-user
justin3 Purchased

Thank you!

QODE
QODE Author

You’re welcome :)

Qode

justin3 Purchased

I get an email that has a subject of “Wordpress Inquiry’ and the body is just a blank contact form. What causes this and how do I fix it?

QODE
QODE Author

Hi,

submit your ticket to http://qode.ticksy.com/ with link to your site and temporary WP admin access and our support staff will take a closer look :)

Qode

Default-user
justin3 Purchased

Ticket Submitted

QODE
QODE Author

Ok, thanks

Hi

Please reply us ASAP, because our site is going down randomly on live server. its making down database server. Ticket number is below. http://qode.ticksy.com/ticket/251484

Tanzeel

Default-user

waiting for reply?

QODE
QODE Author

Hi,

Support team will take a look asap.

Qode

Hello, I’m having a rough go at this trying to have ongoing communication with you all to get my websites issues fixed. I could not get my sticky header to come down. With all the answers you gave me, none of them fixed it. I figured it out myself by simply adjusting the height of the sticky header. Kinda wish you had let me know about that but whatever…..

Now, no matter what I do I can not get the sticky header’s text to change color so you can actually see it well, and to look like the main top menu with black background and white text. Could someone who may know this answer kindly apply to my ongoing tickets I keep trying to get responses to at http://qode.ticksy.com/ticket/263082/ for my site at http://thepetposer.com

Also, on the sticky header which now does work, the drop down menu is HUGE (See the “services” page at the top). How is this fixed.

Thanks in advance for your response. I really do need to get this going….

Lisa

QODE
QODE Author

Hi Lisa,

we have assigned your ticket to our support staff and they will reply shortly. Thanks for your patience :)

Best Regards

Qode

glennn Purchased

Cant download the full theme plus documentatio. Please check the link and let me know.

QODE
QODE Author

Hi,

we have checked and download link works properly. Could you please check this once again? Or maybe check your internet connection?

Best Regards

Qode

99dotis Purchased

Can you reply to my latest message? Just a couple of loose ends. Same ticket as before #257838. Thank you so much for everything.

QODE

Hi,

we have assigned your ticket to our support staff :)

Best Regards

Qode

Hello,

Is it possible to easily add more logo image styles which I can upload in the Qode options and then select per slide? I’d be happy with just the right direction (which files to edit).

Thanks

QODE
QODE Author

Hi,

submit a ticket to http://qode.ticksy.com/ and our support staff will provide you with instructions what you need to edit :)

Best Regards

Qode

LIQE Purchased

Dear QODE-Team, I really like to use your theme and enjoy working with it. BUT there are no updates since April. Is there any chance to get a new release?? Because I think it really should have to fix the following things: - update for your parallax version of visual composer - several problems with css-animations of pictures, text elements and rows (some are not working at all, some making a strange right-margin around normal and parallax rows, some making both) - aligning issues of buttons - possibility of marking the Menu-link of the site you are visiting at the moment - loading real italic version of google fonts, not the artificial css-italic-thing - social media share vc-element doesnt show any content - parallax sections with own speed …

This are some points on a glance… Maybe you’ve also some cool new updates to come up with!? Really want to have the feeling to use a well maintained theme for the future. Thanks so much for your feedback. M

I want to create a button into side bar menu to close the menu. What is the code i have to use?

i already know where to put it.

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