Support team will take a look asap.
Thanks. Just notified them again
reply me again
Notified them again
Some times when i click in the button to show the sidebar it dont apear, i saw the code and i think it dont apear cause the JS dont apply the right:0px; css!
how can i fix that ?
Put the custom css in custom css filed in Qode Options:
right: 0px !important;
Good Morning, I am really having a tough time picking a theme. ‘Elision’ and ‘Bridge’ are 2 of the top 3 that I am considering. I have two pre-buy questions for Elision.
Is the theme compatible with the Facebook plugin? Specifically I’d like to utilize the Facebook Comments feature for my blog. Also is the theme compatible with Gravity Forms? Thank you for your help.
Thank you for being interested in our themes.
Regarding both templates, yes they are compatible but they will not work with page transitions (ajax) since they need page reload to load all necessary js, so you will need to disable page transitions in Qode Options.
Thank you for the quick response. Would I be able to disable the page transitions on the individual pages utilizing those plugins or would the transitions have to be disabled for the whole site? Thanks.
You have both options
So i want to create a floating sidebar menu like this site www.gtbank.com, do you think it is possible with Elision?
You can’t build that kind of menu, but there is side bar menu already integrated there and it is fixed. http://screencast.com/t/A1oA4HP16
Love your theme.
I am having a problem with the menu anchor tags. When a menu item is clicked, the web browser address bar changes; however, the page contents do not change. If I refresh the page, then I can see it. Almost like the anchor is refusing to navigate off the page.
Could you submit a ticket on http://qode.ticksy.com/ and past us a link to your site with temp admin access so we could take a closer look?
Hi, looking to buy the Elision Theme, for the website for my start up business. Will I be able to incorporate my business’ logo into the header of the site using this theme?
Yes you will. You have upload field for logo in our Qode Options.
I want to buy your theme but have a 2 critical questions.
1. I need to buy a newsletter plugin will this be fine with the theme? and can I place the : “subscribe box” at the classic menu (on the menu bar)?
2. can every gallery element have a description next to it?
Thank you for being interested in our theme
1. Yes it will. Probably you will need to disable page transitions (ajax) since that plugin needs to load some js scripts which can be loaded by refreshing the page.
Regarding subscribe form, you can put it in top header, left or right. There are widget areas for that. You can see how it looks if you go on our demo site and turn on header top form toolbar.
2. Could you specify on which gallery element do you mean?
Hi, Thanks for your quick response about question #1 do you know a plugin that does work with your theme? we need to subscribe to a service anyway so at this point I’d prefer one that goes well with your theme. about question#2: http://www.art-time.co.il/artists/ as you can see when you pick an artist, you can see all his pictures and if you go to a specific picture and open it (here, i’d like for there to be a set of pictures for that specific picture- is this possible?), next,beneath each pic there are some details and a contact box. is this possible?
1. We haven’t tested any plugin of that type but you shouldn’t have any problems with them except for styling ones, they all need to be styled to blend with our theme.
2. You can’t have more than one image in lightbox on portfolio list page but you can have as much as you want on portfolio single page. Here is a example of that page:
And you can choose which portfolio template you want to display for particular portfolio
we might haven’t explained it properly You have artists and you have their work. Artists should be created as portfolio categories and their work should be created as a portfolio that is added to that category-artist. Page that displays artist’s work will look like this:
but without the filter which can be disabled and artist single work page will look like this:
where you can display as much images of that work as you wish.
Artists page needs to be created custom with single image shortcode which is available and you need to link image image to artists work page.
Hope that this is a bit clearer now
Hello, is it possible to change the labels “Qode” across the admin area? i want to customize it to something else for a client. like change “Qode Options” to maybe “Woodworths Options”.
Hope i’m making sense?
You have to search all labels through files in theme and carefully replace them.
which files usually contain these labels?
They are all over the theme, try to search them via some file manager.
Hi, is there any issue with the latest version of WP? I’m having trouble trying to change the favicon and the menu image, the modal box appears below the black screen and when I click on it, it fades away.
We just tested it with 3.9.2 version of Wp and we see no problem. Do you have latest version of theme (2.2.1)? If yes, could you submit a ticket on http://qode.ticksy.com/ and past us a link to your site with temp admin access so we could take a closer look?
Try to add this line of css at the end of ‘css/admin/admin-style.css’ file:
z-index: 100050 !important;
It worked, thank you.
I’ve just downloaded the version from “my downloads” and it still shows as the original version I downloaded. The .html doc still says updated 1/9/14.
In Qode options ->header (or any for that matter) I can’t load new logo or any media. The add media box opens but the screen is gray and I’m unable to input anything; it’ll only click closed.
Was hoping the new version would fix. Is there another download source?
Thanks in advance,
Yes! That worked. Thank you much for your prompt reply. One more question: I’m trying to change the logo to link back to my website home page (using elison as a blog theme; in same directory). I’m sure it’s a quick fix, I’m just not finding it. Thanks!
glad that it worked You should copy / paste header.php file from our theme root folder to child theme folder and locate logo section and change urls of logo links. If you need any help setting this up submit your ticket to http://qode.ticksy.com and our support staff will help
Thanks for the quick support! You rock
Thanks! Glad that we have helped
Hello Guys, really great Theme..but i have a problem with wpml plugin. Once installed and activated the pages disappered and on browser the website show me “error 404” as the pages don’t exist any more….after disactivation all the functions return works well…..
Please reply to y ticket: #264163…it’s really urgent for my client…thks for support and for the amazing theme (5*)
We have assigned your ticket to support team. But beside that, did you try to contact WPML authors for this problem? Since you have problem with it, we have only integrated support for it.
I try the tips suggested on your ticket but the problem is still there….i try also to upload your theme and wpml on other domain and there it works well….may you check again my situation…you have my credential for wordpress.
For WPML the problem was born from template….i feel like a pinball! I like so much your theme please support my situation…my client is waiting for translation! thks in advance….:)
OK, assigned to our support team again.
Reply my comments.
ticket url is http://qode.ticksy.com/ticket/251484
its very urgent
Support team will take a look.
Please reply me again http://qode.ticksy.com/ticket/251484/
please hurry up
I am in hurry, we dont have more time, we have very less issues on my site. today we going to launch the site.
r u there?
We have answered on your ticket.
Hi, purchased this theme and I already had featured images on my menu items. Now I can’t seem to change them having activated Elision theme. Is there any way to do this? Or to remove those images?
Our theme does not have support for featured images on menu items.
I’m having a problem corresponding with anyone there. I put in Ticket: #263082 almost a week ago for [removed] they asked for my log in info which i told them I was concerned it would again go on the public feed. they told me it wouldn’t. i gave it to them and I then believed in fact it DID go on the public feed. I have responded to my ticket for almost 3 days and no response now at all! When can I get my site looked at and when can someone check to see if my info is public?
I think i forgot to check that I wanted an email for response but I would like a response to be emailed.
Your tickets are private, don’t worry. Since it’s a weekend now, we are short on resources, but we will answer on your tickets asap.
I’m having a problem corresponding with anyone there. I put in Ticket: #263082 almost a week ago for [removed]. they asked for my log in info which i told them I was concerned it would again go on the public feed. they told me it wouldn’t. i gave it to them and I then believed in fact it DID go on the public feed. I have responded to my ticket for almost 3 days and no response now at all! When can I get my site looked at and when can someone check to see if my info is public?
here is the link to my ticket http://qode.ticksy.com/ticket/263082/
Your tickets are private, don’t worry. You can freely send us your admin login info. Once we help you, you can delete that temp account. Since it’s a weekend now, we are short on resources, but we will answer on your tickets asap.
How do I change the order portfolio category?
all | accesseory | full face | modular | moto cross | new | open face
all | open face | full face | moto cross | modular | new | accesseory
WP does not provide that possibility in admin. You can use some of plugins that can allow you to change category order.
I activated the visual composer plugin and i see it under settings. But there is no button or anything to be seen on pages (or posts). What I’m I missing here?
I tried to update VC but nothing happens when I search for jasperdoppenberg.com/wp-content/ nor can’t I find it under dashboard.
Did you enable VC for page/post/portfolio in VC settings in admin?
yes its ticked, but don’t see it..
if i understand you correctly.. in settings, user group acces it says “show visual composer & default editor” under administrator. is that what you mend?
I see now that if i choose “show only visual composer” I do see the VC option in pages. Don’t see it when ive got “show visual composer & default editor” selected. Guess this works ok then.
Is it suppose to be like this?
Thanks for you’re help, I can get on it now
In the demo is the navigationbar first time on scroll down not show, can i this easy config to every time show?
Yes you can, you can choose from Qode Options type of header, to be fixed all the time or not.
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