Discussion on Elision - Retina Multi-Purpose WordPress Theme

1726 comments found

buzzmkt Purchased

Hello Guys, no indication from you in the last 2 days…please support me.

Ticket n° #264163 All the suggestions received from your staff hasn’t solved the problem with wpml plugin! Please tell me how to solve it!

QODE

Hi,

During weekend we are low on resources. Support team will take a look asap.

Qode

Hello.

How can I disable the titles of lightbox images? (I made a gallery and when I click images and lightbox appears, there is title on top left. I don’t want this)

QODE

Hi,

You can ether remove title of thet images in upload media window, or you can use this custom css and put it in custom css filed:

div.ppt{
display: none !important;
}

Qode

Extremely low loading time is causing my bounce rate to skyrocket and SEO to spiral out of control! PLEASE HELP. I’ve done everything to speed up the site and have had no luck. Had the site for a couple months now and still having trouble.

PLEASE ANSWER MY TICKET ASAP: 265952

QODE

Hi,

We assigned your ticket to support team, they will answer asap.

Qode

re written below

QODE

ok

jappied Purchased

Is there a way to have a video background not using the qode slider? I would like to have a video portfolio on top of the background.

Thanks!

QODE

Hi,

we have video background option for row element available that you can use. If you need help setting this up submit a ticket to http://qode.ticksy.com/ and our support staff will help :)

Best Regards

Qode

Maybe, you can update Visual Composer and LayerSlider?

QODE

Hi,

We are shorter with resources during summer and right now we are focused on providing support. We will move on with updates in the beginning on September.

Qode

Hi QODE, How to enable the head of the top menu to place socials networks??

Thank.

QODE

Hi,

you can enable top header widget area in Qode Options -> Header and Footer -> Show header top area option. After you have activated top header area you can add your widgets in Appearance -> Widgets in header right and header left widget areas :)

Qode

Hi,

I would like to know if it is possible to change the color of the search panel of the blog, because it is grey as the color of the letters andis difficult to distinguish what is written for the search. This is the example :http://prntscr.com/4e22yd

Thankyou

QODE

Hi,

paste this css to Qode Options -> Custom css field:

.widget.widget_search form input[type="text"] {
    color: #fff;
}

Change #fff with the color that you want to have there :)

Qode

Default-user

It works! Thanks :)

QODE

No problem :)

justin3 Purchased

What should I save the images on the home page to?

QODE

Hi,

You probably mean on Qode Slider on the top of homepage. We recommend full HD images there (1920px x 1080px)

Qode

Default-user
justin3 Purchased

Thank you!

QODE

You’re welcome :)

Qode

justin3 Purchased

I get an email that has a subject of “Wordpress Inquiry’ and the body is just a blank contact form. What causes this and how do I fix it?

QODE

Hi,

submit your ticket to http://qode.ticksy.com/ with link to your site and temporary WP admin access and our support staff will take a closer look :)

Qode

Default-user
justin3 Purchased

Ticket Submitted

QODE

Ok, thanks

Hi

Please reply us ASAP, because our site is going down randomly on live server. its making down database server. Ticket number is below. http://qode.ticksy.com/ticket/251484

Tanzeel

Default-user

waiting for reply?

QODE

Hi,

Support team will take a look asap.

Qode

glennn Purchased

Cant download the full theme plus documentatio. Please check the link and let me know.

QODE

No problem :)

Default-user
glennn Purchased

I have got the full file from Envato but I need my purchase code inorder to opena ticket with your support system. As I am unable to download the files, license etc even the purchase code is beyond my reach. Please help me to achieve this.

QODE

Hi,

We don’t have access to Envato files, we are just authors there. You should be able to download everything from this page: http://themeforest.net/downloads

Qode

99dotis Purchased

Can you reply to my latest message? Just a couple of loose ends. Same ticket as before #257838. Thank you so much for everything.

QODE

Hi,

we have assigned your ticket to our support staff :)

Best Regards

Qode

Hello,

Is it possible to easily add more logo image styles which I can upload in the Qode options and then select per slide? I’d be happy with just the right direction (which files to edit).

Thanks

QODE

Hi,

submit a ticket to http://qode.ticksy.com/ and our support staff will provide you with instructions what you need to edit :)

Best Regards

Qode

LIQE Purchased

Dear QODE-Team, I really like to use your theme and enjoy working with it. BUT there are no updates since April. Is there any chance to get a new release?? Because I think it really should have to fix the following things: - update for your parallax version of visual composer - several problems with css-animations of pictures, text elements and rows (some are not working at all, some making a strange right-margin around normal and parallax rows, some making both) - aligning issues of buttons - possibility of marking the Menu-link of the site you are visiting at the moment - loading real italic version of google fonts, not the artificial css-italic-thing - social media share vc-element doesnt show any content - parallax sections with own speed …

This are some points on a glance… Maybe you’ve also some cool new updates to come up with!? Really want to have the feeling to use a well maintained theme for the future. Thanks so much for your feedback. M

QODE

Hi,

We are shorter with resources during summer and right now we are focused on providing support. We will move on with updates in the beginning on September. In meanwhile, you can write us on http://qode.ticksy.com/ and we will resolve any issue you have.

Qode

I want to create a button into side bar menu to close the menu. What is the code i have to use?

i already know where to put it.

QODE

Hi,

Go in the default.js file and locate the ‘initSideMenu()’ function, there you will see the part for closing the side menu (in ‘else’ statement). Use the same code for your button.

Qode

Default-user
my button html code: <div class="btn_fechar"><a>fechar</a></div>

my JS code (i put it into window.load ):

$j(".btn_fechar a").click(function(){ $j('body').removeClass('right_side_menu_opened'); var hide_side_menu = setTimeout(function(){ $j('.side_menu').css({'visibility':'hidden'}); clearTimeout(hide_side_menu); },400); });

But the button dont work. what im doing wrong?

QODE

Hi,

Your html is not valid, A tag needs to have ‘href’ attribute:

<div class="btn_fechar"><a href="#">fechar</a></div>

and your js:

$j(".btn_fechar a").click(function(e){
    e.preventDefault();
    $j('body').removeClass('right_side_menu_opened'); 
    var hide_side_menu = setTimeout(function(){
        $j('.side_menu').css({'visibility':'hidden'});
        clearTimeout(hide_side_menu); 
    },400); 
});

Where did you put this js? If you added this to default.js, you need to minimaze that file and update default.min.js file, since that minimized file is used in theme. Also there is no need to call this on window load.

You can put this js code in custom js filed in Qode Options > General > Custom JS

If you have further questions about this, could you submit a ticket on http://qode.ticksy.com/ and past us a link to your site with temp admin access so support team could help you? Dashboard is not place for coding and this kind of help. Thank for understanding.

Qode

I also have an extremely low loading time is causing my bounce rate to skyrocket and SEO for the site is also having issues – if you search for the site in google – the description picks up the video rather than the meta description.

Also with an automatic update the visual composer is no longer working. I see white text?

I have added support ticket.

Thanks

QODE

Hi,

Here are some hits for that, but to know that you can’t minimize files like js php and css php, because they are dynamically created because you are using WordPress and theme for it.

1) You can check how to optimize your website here: (in this part, minimization of those files will be mention)

Usually fallowing changes and improvements helps: - Optimizing images - Reduce server response time - Leverage browser caching

https://developers.google.com/speed/pagespeed/insi...

2) Optimize your images with some tool.

http://www.jpegmini.com/

3) Also you can install some plugin for cache, like WP Super Cache: http://wordpress.org/plugins/wp-super-cache/ or W3 Total Cache: https://wordpress.org/plugins/w3-total-cache/

4) You can enable gzip compression on your server. You should paste this code to .htaccess file located in your folder:

<ifModule mod_gzip.c> mod_gzip_on Yes mod_gzip_dechunk Yes mod_gzip_item_include file .(html?|txt|css|js|php|pl)$ mod_gzip_item_include handler ^cgi-script$ mod_gzip_item_include mime ^text/.* mod_gzip_item_include mime ^application/x-javascript.* mod_gzip_item_exclude mime ^image/.* mod_gzip_item_exclude rspheader ^Content-Encoding:.gzip. </ifModule>

http://www.feedthebot.com/pagespeed/enable-compres...

Qode

Default-user

Hi there, I already have WP super cache installed, and have added the gzip compression but it doesn’t seem to have made any difference. I will see if I can reduce some of the images.

Also how do I get the meta description to stop showing the video title and instead of the meta description?

Thanks

QODE

Hi,

We will inspect this problem regarding meta description. Thanks for note.

Qode

how can i put into single product view the old price next to the sale price ?

QODE

Hi,

When you enter sale price, old price is automatically rendered next to sale price. For example:

http://screencast.com/t/V4BPaTpBsBOd

Qode

Hi,

Is there a way to change the icons that appear once you hover over an image in the portfolio window (http://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/full_screen_preview/6382990).

I’ve received a lot of feedback from people say they click on the picture (which makes the picture bigger) but cannot enter portfolio item. The only way to enter the portfolio item is to click on the chain icon, and this seems to be confusing for people. Is there a way to change the icons (instead of chain I would choose a play button), or to just take them out and have ppl click on the image and enter the portfolio item?

Thanks!

http://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/full_screen_preview/6382990

P.d.I bought this template through a different envato account.

QODE

Hi,

You can change the ‘chain’ icon if you edit ‘includes/shortcodes/shortcodes.php’ and locate portfolio list shortcode (around line 1510). Than you have to change ‘fa-link’ class on ‘i’ tag to some class you want from http://fortawesome.github.io/Font-Awesome/icons/

As for the link around whole image, you will have to add link (A tag) around image holder on line 1638.

If you have problem with this, you can submit a ticket on http://qode.ticksy.com/ and our support will help.

Qode

Hi,

I would like to buy also the theme: Elision, but before I would like to know if we can have several portfolio, managed thanks to the categories as in the theme Bridge Thank you in advance for your answer

QODE

Hi,

Thank you for being interested in our theme :)

Yes, you can add portfolios in different categories as in Bridge theme.

Qode

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