114 comments found

Hi,

How come I can’t upgrade the visual composer and other plugin?

Regards,

Anps

Hi,

free plugins you can upgrade throught wp admin -> Plugins. For all other plugins first we checked if everything works with our theme and than we include in next update.

Hi,

I would like to know if I could sell pullovers, t-shirts ..etc.( I run a fashion store) for the price of 55$ wtith your theme

best regards

Max

Anps

Of course, the theme supports woocommerce, so you can set up your store. for any bug related support you can contact us on support@anpsthemes.com

Best regards

I Think i am having a bug with woocommerce.. I can’t click on the Checkout button and i can’t insert buyers informations on the checkout page

Default-user

3 Days and no support yet

Default-user

Another bug.. When i change the Main theme colors the labels of the cart buttons gets outside off the button..

Anps

We contacted you on your email

Best regards

Hi Anps, is this theme very different from your shopify (which I have) I like the magnify on images. I want to know if it will be ideal for jewelry, I will be selling rings and therefore need to offer different sizes, will this be possible?

Anps

As the system goes it very similar, it is woocommerce so all the features there will work here. Hope i helped. Best regards

jarmo20 Purchased

Hello!

I have one issue with my shop… Please go to my shop http://www.soodnehind.ee/, add something in the cart, then go to the cart page http://www.soodnehind.ee/ostukorv/ and choose example “Smartpost” shipping module and try to check out. The check out button just wont work…

What goes wrong?

Thank you!

Default-user
jarmo20 Purchased

And how to modify My Account sidebar(side menu)? Example how to remove “My Wishlist”? Thanks!

Anps

Hello, please contact us on support@anpsthemes.com Thank you for your understanding, best regards

I sent contacted support last weekend but not response.

How do you have the Select/Compare buttons on the bottom of the catalog images below the name and rating?

It seems the Contact form short code does not work, does the plugin support other contact from plugins?

How do you change the shopping cart icon? I have changed the png file but it did not change.

Thanks.

Default-user

Figured out the first question, just had to change to style 2… but am still searching for answers on the other questions… Also is there no breadcrumb feature with this theme?

Default-user

I have emailed and posted here, been longer then 3 days. Still no answer?

Anps

Hi, sorry for the delay, we are a bit overbooked, we will get to you asap! Best regards

poz94 Purchased

Hi – looking for the layerSlider to disappear when in mobile view like in your demo. How do i go about this??

Anps

Hello, use this CSS:

@media (max-width: 786px) {
   .wpb_layerslider_element {
       display: none;
   }
}
Default-user
poz94 Purchased

Hi thanks, where does the css go??

Anps

Put it in custom.css, located in the root of the theme.

Is there a different short code for youtube? The one that is in the post isn’t working.

Please advise. Thanks,

Anps

Please contact us on support@anpsthemes.com

jarmo20 Purchased

I sent email but no solution for a week. Very disappointing. There was many bugs what I fixed myself. Theme is very slow!

Anps

We apologise, we had more traffic than usually, we are expediting things as we speak hope further cooperation will not be disappointing.

Best regards

josjee Purchased

I’m waiting now more than 3 (!) weeks for help. Anps promised two times an update and solution within 24 hours. Still nothing happened.

Anps

Hello, update is already uploaded just waiting to be approved we will notify you at the moment it gets online. Again sorry for the trouble.

Hello,

Is there anyway I can replace the “heart” for the add to wishlist? Or maybe even just remove it..

Thanks,

Anps

Hello, to remove the wishlist you can just simply deactivate the plugin. To change the icon use (change the content property):

body .yith-wcwl-add-to-wishlist .add_to_wishlist:before {
   content: "\f004";
}

The whole list of icons can be found: http://fortawesome.github.io/Font-Awesome/icons/

Hello,

How do I turn on the carousel option in the blog single post? Do I have to install a specific plugin?

Thanks

Anps

Hello, we apologize for the late response. To activate the carousel, you need to insert images under the Gallery section (instead of adding a Featured image) which is also located on the right side of the post edit page.

cyber44 Purchased

love the theme and using it, once installed and activated a few things are not working right.

1. when trying to install the included plugins I get a 403 error 2. Theme options when i switch to boxed it stays as full width and doesn’t change. I noticed in mine it doesn’t seem to grab the boxed css, which it does in your demo. it is currently set to boxed located here: http://goo.gl/fBJEn1

I am using a child theme for this, but I also tried this without a child theme and getting the same results. Your help would be greatly appreciated. Thank you.

Anps

Hello, sorry for the late reply, easter holidays took some time off of us :) Could you just drop us a mail on support@anpsthemes.com copying this message, thank you

poz94 Purchased

Hi im getting this message in relation to your theme:

Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

Do you have an update?

Anps

Yes, will be up soon. Best regards

poz94 Purchased

Hi i have just set up my first product i have cropped the image to 458px x 690px but it keep coming in as a square around 300px x 300px ???? Also in has the sale in the top right how do you control this?

Anps

Yes, glad you solve it your sejf, best regards

Default-user
poz94 Purchased

I changed the image settings but still no change – sure let me know where im going wrong – thnaks

Anps

please contact us on support@anpsthemes.com Thank you

Hello is it possible to add a sidebar in the blog page?

Anps

Sadly no, we did not intend it. Best regards

josjee Purchased

I’m now waiting almost 4 weeks (26 days) for bug fixing and questions. It’s time to give up and I want a refund. Let me know the procedure. And yes, I will send a mail to your email address also.

Anps

Sorry for all the inconvenience we caused.

As we already mentioned we are burred in work and with new wp and tiny mce and woocommerce we are in process of updating everything. But if you still want a refund do contact envato support.

If you wait a day or two more we would be grateful.

Best regards

Hi im having the same issue in the check out area, its not letting users fill out the first and last name, the box isnt letting them type in there

Anps

Hello, i apologize for the inconvenience, we will issue an update soon.

Thank you for your patient. Best regards

will change the color of the clothes change the preview set?

Anps

Hello, thank you for your interest, sadly no it will not. Best regards

Anps

hi, guess i understood it only now, yes this can be done it is a basic woocommerce option. Best regards

josjee Purchased

Any news on the update yet?

Anps

Should be approved in 3 to 8 hours, since its already in approval qieu

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