An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, AndreaSacca, will respond to buyers’ questions and provide limited support through this item’s comments.
Additional information from AndreaSacca:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
Frequently Asked Questions
I got 404 error when i try to access the Theme panel. What I have to do?
1. Go to System/ Cache Management and refresh/flush or disable all the cache. 2. Then LOG OUT from admin and login again.
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.