Discussion on Encore Responsive Product Showcase WordPress Theme

92 comments found

Hi,

Can you tell me where I can download the background photo on the main page? Please give me the link or the website where I can find that colorful background photo?

Thanks

O Formulário de Contato não funciona no Brasil. Tentei várias vezes contato com o suporte e negaram sempre que o problema seria do formulário. Mas para comprovar que tem problema, após alguns contatos, modificaram um pouco o código e funcionou em partes. Mesmo depois disso disseram que não seria problema do template e negaram qualquer outra ajuda e também não aceitaram devolver o valor pago.

UDTHEMES

Hi xandy_so,

Thank you for contacting us.

Unfortunately we do not speak Portuguese :) Please post your question in English and we’ll be happy to help you out.

Best,

Hi,

When I add a new home page section doesn’t show up in the heather menu. I can add only new pages to the menu. How can I add new home page sections to the menu?

Thank you!

UDTHEMES

Hi smoltedo,

If you are using a custom menu, which I think you are, you’ll need to add the newly create page to that menu. You can read more about that here: http://demo.udthemes.com/encore/wordpress/documentation/menus/

Let us know if we can help you with anything else.

Best,

O Formulário de Contato não funciona no Brasil. Tentei várias vezes contato com o suporte e negaram sempre que o problema seria do formulário. Mas para comprovar que tem problema, após alguns contatos, modificaram um pouco o código e funcionou em partes. Mesmo depois disso disseram que não seria problema do template e negaram qualquer outra ajuda e também não aceitaram devolver o valor pago.

The Contact Form does not work in Brazil. I repeatedly tried to contact support and have always denied that the problem would be the form. But to prove that problem, after a few contacts, changed the code a bit and worked in parts. Even after it said it would be no problem template and denied any help and also did not accept refund the money paid.

UDTHEMES

Hi xandy_so,

Thank you for translating this for us. Could you please drop me the link to the thread you started in our support forum and I will have a look at it.

Best,

Would it be possible to add a name field on the newsletter signup?

UDTHEMES

Hi esperial,

Thank you for contacting us.

To add a name field to the newsletter signup the theme would require customization. We do have a paid customization service that could do this for you. If of interest just shoot an email to info@udthemes.com with your request and we’ll take it from there.

Best,

Hello, is there a way to use your product showcase as a page inside my other Wordpress Theme?

Thanks!

UDTHEMES

Hi luisfernando001,

Thank you for contacting us and your interest in Encore.

Unfortunately this is not possible; you would need to switch themes.

Best,

Hi

I bought your theme and I am trying to set it up like your demo

http://demo.udthemes.com/encore/wordpress/

however there seem to be no instructions and no help

is there even a working dummy content ?

I found dummy.xml in admin folder and tried to import it … however there was tons of errors and looks nothing like your demo.

Please urgently help!

Default-user

sorry my fault did not download all files

UDTHEMES

Hi luck13media,

Thank you for contacting us.

Glad to hear you solved it. If you need any further assistance just let us know and we’ll be happy to help you out.

Best,

Hi,

we bought your theme, and we were wondering where we can find the missing PSD sources for the contact form and the blog pages. We would like to edit the file to better reflect the tastes of our customers, working in a more professional environment than an image.

Can you help us?

Best

UDTHEMES

Hi pxelperfectsnc,

Thank you for contacting us.

Please send us an email to info@udthemes.com with a list of what you need from the blog pages in particular and we’ll see what we can do.

Best,

langy Purchased

Hi,

I want to link directly a tab:

eg: www.mywebsite.com/page#nameOfTab

It’s possible with a little shortcode tab hack? I found tabs function in sc_tabs(); in function.php

thanks

UDTHEMES

Hi langy,

Thanks for the comment.

We could possibly do this for you as a customization. Please send us an email at info@udthemes.com with your requirements and we’ll look into it if you like.

Best Regards,

lpthemes Purchased

Hello,

I purchased this beautiful theme and was hoping to use the “Gear” version to showcase a product. Unfortunately, however, I only seem to be able to access the “Application” version after purchasing/downloading the theme. Can you please let me know how I might be able access the “Gear” version. Thanks very much!

Cheers,

lp

UDTHEMES

Hi Ip,

Thank you for contacting us.

What you’ll need to do is to install the Gear skin found in the “Skins” folder. Click here if you need help on how to install a skin.

Let us know if we can assist you further.

Best,

Hi UDthemes,

I’m having an issue with the display of bullet points within the Encore template; the don’t display. I’ve tried adding; .entry-content ul li{ font-weight: bold; list-style:circle; } to the style.css file of the template, but no result so far. Would appreciate some help / a tip on how to add bullet points. Thanks in advance, Peter

UDTHEMES

Hi GeniusLab,

Thank you for contacting us.

Could you send us an email to info@udthemes.com with a link to your site so that we can take a look at what is going on.

Best,

GeniusLab

Thanks, I just contacted you by mail. Cheers.

GeniusLab Purchased

Hi UDthemes,

Question about the social media buttons. For now they just link to a specific url, but is it also possible to redirect those buttons to a pre-defined message on Facebook? So people can post it on there walls?

Thanks in advance, Peter

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