This author's response time can be up to 5 business days.
First really nice theme!
I have 2 question. I am working for a client @ http://bit.ly/13HX7sF
1. On the mobile page it automatically shows “Contact” in the menu and not “Home”. Is it possible to fix this?
2. Is it possible to ask the visitor if they wanna switch to the mobile/responsive theme?
Thank in advantages.
2. unfortunately there’s no option for this, the endymion has been code with responsive option natively.
if you still have a questions, please submit your question in our support forum at http://support.indonez.com/categories/endymion-wp
1) My form are not working. The submission alert says it was submitted, but I never received the email.
2) I am trying to use your iframe video code to add a YouTube video to theme default homepage slider as you indicate, but nothing shows up where the video should be.
I have replied your questions in our support forum
Hi Are the 3 items on the home page above “the blog” supposed to link anywhere. I have entered in the desired URL’s and the text or images do not hyperlink anywhere. Is this a bug?
Hi, be sure you have added your permalinks your shortcode content, could you please provide me your site url regarding your issue?
Just a question, for some reason using this code
[feature_box align=”center” title=”Live” icon=”icon-home” url=”live” margin_bottom=10]
doesn’t result in the icon being linked. Do you know why that might be?
Sorry for any inconvenience, but you did not have a “Purchased” badge.
I’m working on the website for the Morris County Economic Dev Corporation – they bought the theme. (I work for a local county government.)
ok, please submit your questions in our support forum at http://support.indonez.com/categories/endymion-wp
i don’t have the purchase code, how can I sign up for an account on that site?
you can find this from your download button at your Download link if you purchase the theme.
I own the HTML Endymion site and I want to purchase the wordpress version, but I have not been able to resize the footer. I would like to have the footer fullscreen 100% wide and 150px in height, but everything Ive tried with changing the footer in css has not worked. Can you tell me how to break the footer out of its predefined size?
Hi, for html version support, please submit your question at http://themeforest.net/item/endymion-simple-clean-corporate-template/discussion/3867355
I fixed the footer. I purchased the wordpress theme and was unable to get the slider to work after following your detailed instructions. I tried to install another slider that works, but now I need help either attaching the white box to the bottom of the slider for text or getting the original slider to work.
I have replied your questions in our support forum.
I’ve waited nearly TWO MONTHS for a reply to a problem with this theme on the authors support forum and have simply been ignored. The blog page does not function correctly (shows the authors demo page instead).
Hi, sorry for any inconvenience, we will investigate what causing the problem in blog page functionality.
3 months now and still no response aside from the one above, despite multiple attempts for help here and on the authors support forum. Highly disappointed. I’d recommend finding a different theme.
1. Is possible to view the testimonials in 4 columns accross the homepage?
I can only get them to sit vertically down the page.
2. Is possible to make the email address clickable (mailto link)?
I tried adding the code in to the field within theme options but its removed upon saving.
3. Can i set the footer logo dimensions to 100% as my logo is squashed as it stands
I figured out how to do the header but not the footer.
Look forward to your reply
what i need to change to the css in order to make the width full screen?
I am using the full width page that you provide , but isn’t really 100% width it is about 1040px only. i do not need to show any background image at the sides of the main wrapper. www.monomobi.net
Hi, you can try to change this directly from css/framework.css file, it’s used foundation css framework.
Hello, there seems to be a glitch in the slider after updating to Wordpress 3.9. The slider image kind of blinks once after loading. Seems like a timing glitch. Please help.
Hi, could you please provide me your site url regarding your issue?
Thank you for your reply and attention to this matter. The domain is securitybypinnacle.com. I have the site password protected right now so you will have to email me privately at email@example.com with a reply to email address for the passcode to enter the site and for the wordpress login information. Thank you
I changed the slider to another transition. The glitch was in the fade transition. The REAL problem with the slider is the the Slider tab within Wordpress that gives me the ability to upload new slides and edit slides has disappeared. You will need to login to Wordpress to see this. I have emailed you separately about this issue, but haven’t received a response yet. Again I can not choose SLIDER > add new slide because that option (SLIDER tab) is not there anymore. According to your theme documentation the SLIDER tab should be right underneath the PORTFOLIO tab, but it is not there anymore after updating to the new Wordpress. I had already loaded slides into the site prior so you will see slides there, but i can access them any longer.
Also, when viewing the slider on a mobile device, there is a white frame square over the images and none of the text layered over it is showing up.
Hi, regarding the slideshow menu issue, usually there’s a code crash with a plugin, did you tried to deactivate your installed plugins first?
ok we will your site in mobile device.
Great theme, i’m very happy with it – i’m having a few problems.
1. IE8 – the slider goes all wonky and aligns to the far right side.
2. LayerSlider will not scale it’s self for mobile – is there a way to disable or correct this?
3. Adding fonts to layer slider seems to be a challenge for me any feedback on this?
Hi, sorry for any inconvenience, but you did not have a “Purchased” badge.
My web developer purchased it. I will get the code from the developer. I’ve also e-mailed you but no responce.
you can submit your questions in our support forum.
I submitted my question on the support form and have yet to get an answer, please help!
In january I purchased the html-theme and today the WorpPress theme. I like them both very much but… I cannot find any “Puchase Code” on my download page or in my email. In according to your support-page, next to the link “Regular License” I should find something like “License Certificate”, but all I see is “Regular License | Help with WordPress install”.
Any idea how I can get the code to sign up to your support-pages?
Thanks in advance,
Hi, you can find this from the endymion download button, there’s a dropdown menu that contains your License Certificate and the main files.
Hi I came across a post with the same problem but the answer was a PM. The social book marks are not linking. I have my facebook link under the social links profile but when you click on the button it doesn’t take you anywhere it just gives you a #
Please tell me why i need to buy layerslider? U should included it as package. Really disappointed. Is there any alternative to get it free just for slideshow?
Hi, the default slideshow has been build for layer slider. so it can’t work with other slider. but if you used other slider, all you need to to include are their code but you have to insert them in the theme files.
Check this is demo of website that I develop for my client, I have purchase Theme and layerslider-responsive-wordpress-slider-plugin but I have Install it but Slider did not show on website, I have try it many time and your theme guide document is helpless so please as soon as possible to response me and how can I solve this issue.
I can see the slider? http://prntscr.com/6325w5
Sorry your response is very late, My developer resolve this issue, Your Theme is not easy for new wordpress users and also your guide is not easy, I did not understand slideshow option and some of others.
hi sorry for your inconvenient, we tried our best to be user friendly for the theme option and documentation
Why do I not have any shortcodes or slider, just an empty theme….
need to see your site to make sure
How do you edit the home page. I can not find out where the ‘out of the box’ information is being stored and how/where to change it. This is a very difficult theme to work with, please respond ASAP.
which “out of the box” info that you referring to?
Just the theme itself. What section do you change the home page in? Where are the tools advertised for this them. Everything is just blank.
we’re going to investigate this issue
In the mean time, can you tell me how to update the home page??
hi all the information on creating the home page are in the documentation http://i.imgur.com/ikrbO85.png
the documentation can be found in the downloaded zip file
This theme and this developer is a joke. Weeks of waiting between 5 word responses about ‘investigating’ an issue when the issue is simply that the theme is terrible. Look a couple posts above, you can see the terrible customer service.
There is no way to customize the homepage without hard coding. The description says ‘4 layout options.’ This is false. The description says that this is ‘well documented.’ This is false. The description says ‘fully Customizable.’ This is false.
Do not buy this theme or anything from this developer unless you like wasting your money.
sorry for your inconvenient
we review every issue thoroughly, and update the theme as needed.
so we can’t rush an update. it takes time to come up with better solution for every issue. just like the shortcode editor that you mention, we’re still working to fix it and will release an update as soon as we fix it. but again, it takes time.
as for the documentation we have describe as clearly as we can. http://prntscr.com/6rjd9a
if it’s still not enough please state which part of the documentation that you find unhelpful, so we can serve you better
Hi author, I was send you a message through your profile.
Author please reply my issue thread on support.indonez.com
Hi, answered your thread in the support forum.
I have a big problem.
I try to upload the theme in wordpress.
The following error occurs consistently:
Are you sure you want to do this?
Can you help me as quickly as possible?
can you install other themes? if you can’t please remove your plugins and then re install the theme.
if that doesn’t help, please try to upload the endymon theme trough ftp, once the theme file uploaded and extracted you can activate the theme trough your wp-admin
Hello, I have the theme installed but I have upgraded to the latest version of wordpress and now the LayerSlider WP doesnt work? The slides in the admin dont work so cant switch the the banners out for new ones?, is there a update for this?
even though the endymion theme supports layer slider, the plugin does not included with the theme package. we recommend you head over to their official page
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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