245 comments found

Hi, From my hosting company i received an email about Critical Update for Revolution Slider.

I read your answer above, but i don’t know how to update the existing template or Revolution Slider. Kindly guide me through the steps of updating the template and slider. I installed the template in Oct,2013 and never updated since thn.

Best Regards

ArtstudioWorks

Hi there! You will need to
1) download latest package from themeforest;
2) go to dashboard=>revolution slider and press button “manual update”;
3) choose the path to the following file in the package: plugins\revslider.zip
Thank you.

rigelhg Purchased

Hi,

just downloaded a theme and it is doesn’t install.

nothing works for now.

what should i do?

ArtstudioWorks

Hi,

Please, send me your dashboard details to my email artstudioworks@gmail.com

Also, be sure that you install theme zip file, but not full package from themeforest.

my web site is www.ideaservice.co.th my problem is on IE8 revolution slider not work and sub menu not shown please compare my web between GC , FF (is work) and IE8

ArtstudioWorks

Hi, you can try to update revolution slider to latest version.

1) download latest package from themeforest;

2) go to dashboard=>revolution slider and press button “manual update”;

3) choose the path to the following file in the theme folder: \energy\framework\recommended-plugins\revslider.zip

Thank you.

windhamr Purchased

I also received the message about updating the RevSlider to a updated secure version. I followed the instructions you listed above, but when I download the latest energy theme package I don’t see a plugins\revslider.zip file. I see a revolution slider folder under source, but it has a homeslider.zip file. What I am missing? Thanks

ArtstudioWorks

Hi.
You should unzip package and go to energy\framework\recommended plugins (full path).
Thank you.

Default-user
windhamr Purchased

Got it. Thanks

holbein Purchased

Hi, the Contact Page of the new v2.5 has some graphical glitch on the google map controls, how can i fix it?

You can see it @ http://www.cantiere-efficienza.it/contatti/

ArtstudioWorks

Hello,
Thank you for reporting the issue. We have already found a solution. You can add the following code to style.css file or custom css area in theme options:

.shortcode-map img, section#map img {max-width: none;}

Or, you can e-mail us at artstudioworks@gmail.com and we will provide edited file to replace in your theme.
Thank you.
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