I just updated a fresh copy of the theme and plugins. I’m getting a message at the top regarding the activation of the visual composer. I have to enter username (done), secret api key (done), but I cannot find the “Visual Composer License Key”... can you help?
Hello,Please read the dedicated topic on our support forum: http://forum.artstudioworks.net/faq/faq-developer-documentation/Visual-Composer-License-Visual-Composer-Updating/Thank you.
i have this icon that is different to the actual icons that bring the theme. it´s actually a flag that links to a spanish version of the site, i tried to change it in the footer using a new image with and actual icon name but this didn’t work for the top bar. Where can i change this or could u help me? i would appreciate.
Hello,Please kindly specify what way of translation you use and provide the URL of the page in question.Thank you.
Hi we just create a new spanish site and we just link both, the site is marleycorp.com we used the devianart icon and replace it with an spain flag but when u pass the mouse arrow over the icons it shows “Devianart”alt Can we change that to “Spanish”?
This is theme modification actually, transalation plugins usually have their own built-in options for displaying language/flag. However, if you want to do that in your way, you will need to go to \wp-content\themes\energy\framework\headers\, open header-version2.php file, go to line 56, find the piece of code below
title="<?php _e( 'DeviantArt', 'energy' ) ?>"
I updated the theme and after I installed and tried to active the revolution slider I get this message:
Warning: require_once(/hermes/bosweb25c/b1893/ipw.tkref/public_html/wp-content/plugins/revslider/inc_php/framework/include_framework.php): failed to open stream: No such file or directory in /hermes/bosweb25c/b1893/ipw.tkref/public_html/wp-content/plugins/revslider/revslider.php on line 16 Fatal error: require_once(): Failed opening required '/hermes/bosweb25c/b1893/ipw.tkref/public_html/wp-content/plugins/revslider/inc_php/framework/include_framework.php' (include_path='.:/usr/local/lib/php-5.3.13/lib/php') in /hermes/bosweb25c/b1893/ipw.tkref/public_html/wp-content/plugins/revslider/revslider.php on line 16
Won’t let me get beyond that.
Hello,This looks like the issue with your FTP settings. Please try to delete the plugin and install it via FTP (drop uzipped revslider.zip from theme package to /public_html/wp-content/plugins/).Thank you.
I’m still getting “Notice: Undefined index: footer-widgets in /hermes/bosweb25c/b1893/ipw.tkref/public_html/wp-content/themes/energy/framework/inc/sidebars.php on line 26” at the top of my website.
It’s on maintenance mode (Easy Pie Maintenance Mode plugin) right now. Any ideas?
Please try to disable plugins that are not from the list of recommended (if you have those).
Thank you for the Energy theme. We are receiving up to 30 spam emails a day. We have installed kismet and use CAPTCHA as well. Is there anything you can suggest to help?
Many thanks for your time
I should clarify….we do not get spam via comments but spam via the Contact page email form. Thank you..
HelloThank you for using our item.It is really strange that spam can get through Akismet+Captcha combination. Please read the article (http://contactform7.com/spam-filtering-with-akismet/ ) and check if you have set up everything properly. Also please make sure you are using the latest version of Contact Form7 plugin.Thank you.
Thank you for our your reply I will let you know how I go in case others are interested in this thread.
Hi there, i have a problem with this theme. Shortcode doesn’t work. I update wordpress and now you can see the shortcode like icon box with strange code. please look to www.vescosrl.com
You can see in the home page for example, the icon boxes…how can i solve it?
Hello,This is because you use an outdated version of the theme (and plugins possibly) with the latest version of wordpress. Please update all the included/recommended plugins and the theme itself.More info on how to update can be found here on our support forum: http://forum.artstudioworks.net/faq/faq-developer-documentation/Thank you.
new problem… i try to update theme and this is the result: www.vescosrl.com …. why???
In the above comment we have informed that you should update “all the included/recommended plugins and the theme itself”. It looks like you did not update Revolution Slider plugin. Please do so. Again, information on how to update your theme and included plugins can be found on our support forum.Thanks.
Recently hello uploading portfolio stopped responding can not upload photos for projects which need to overwrite files ?
Hello,Please check the rights on the folders on server and your FTP settings. The theme itself does not influence uploading media to yur server anyhow. If everything is ok with your settings and the problem exists still, please provide dashborad details via email firstname.lastname@example.org.Thank you.
Hi there, It says the theme updated today, but it still is version 2.7.1 am i missing something?
Hello,That was a technical update, no actual changes to the theme so version is still the same. Sorry for any confusion.
What actually needs to be updated or the latest 2.7.2 release? Do I just update the “Energy” theme files, or do the plugins get upgraded too?
Please advise. Thanks!
Hello,You need to update the theme itself. There were no update for plugins in this release.Thank you.
What actually needs to be updated for the latest 2.7.3 release? Do I just update the “Energy” theme files, or do the plugins get upgraded too?
Sorry, I meant version 2.7.3 in the previous comment and have edited that comment.
Updated:- Visual Composer Plugin to version 4.5 – Revolution Slider Plugin to version 4.6.91 - TGM plugin to version 2.4.1
I am facing a problem, the error is:
Fatal error: Class ‘RevSliderAdmin’ not found … wp-content/plugins/revslider/revslider.php on line 76
It happened today after almost 2 years working fine. Right now I can’t even to log in to wp-admin because this error appears. Have you seen it before? Do you suggest any fix? Thanks
Hello,First of all, you need to make sure you use latest versions of all the plugins, themes, and wordpress on your site.As for your particular problem, you will need to resolve it via FTP:- delete ‘revslider’ folder from wp-content/plugins/;- upload latest version of revolution slider plugin (can be found in our theme package, ‘plugins’ folder, don’t forget to unzip it first);- try to access your admin and activate revolution slider plugin.Thank you.
Where can we find the settings for the blog? We want to use the ‘blog large’ style.
Hi,Blog settings can be found in dashboard=>appearance=>theme options=>blog.
Hi, FYI… The header versions are no longer working on your demo site and some of your Home page examples are screwed up.
Thank you very much for attention on this matter! We have fixed these issues.
Hi, I just noticed that the “Fixed Header” setting (Theme Settings / Header / Fixed Header) is no longer working since the last version update 2.7.4. Any idea why?
Please ignore my last question. It was a issue on my end. Thanks!
Hi, What exactly has been updated? I see the Energy theme version is still listed as 2.7.4 in the stylesheet. Please let me know. Thanks!
Was just the js_composer plugin updated?
Hello,Updated Visual composer plugin to ver. 4.5.3 and PrettyPhoto jQuery plugin to ver 3.1.6.Thank you.
Hi, What exactly has been updated on Energy theme version 2.7.6? Do you post a Changelog somewhere?
WTF??? Update just cleared all the footer widget content and substituted fields labeled “Sponsor 1 URL: Sponsor 1 Image URL:, etc.”
Hello,There is no public changelog for Energy theme unfortunately. The latest update includes the following:- updated: revolution slider plugin to 5.0.5
- replaced deprecated function WP_widget with __construct
The second change is connected with widgets, it was implemented due to the latest wordpress requirements. Most probably your issue is the result of this change and you will need to rebuild your footer widget content.P.S. We kindly ask you not to use any kind of abusive language in your inquiries. Otherwise such inquiries will not be addressed.Thank you for understanding.
“Text” widget content is the only one affected.
Rebuild the widget content is certainly inconvenient, but if unavoidable, then fine. But if you move a blank Text widget into the sidebar area, it does not display an open field, but rather the set of fields I described before: “Sponsor 1 URL: Sponsor 1 Image URL:, etc.” So there is still a problem.
Hello,Our developers are investigating the issue already. Meanwhile please kindly provide the URL of the page where you experience this problem on your site.Thank you.
Hi, I can’t provide a URL for you to see the missing Text widgets since I have reinstalled the previous theme. Thank you.
Our development team is already working on fix of Text widget problem. As soon as it is fixed we will release an update with it. Please follow up on update notification.We apologize for temporary inconvenience.Thank you.
Thank you. I appreciate your quick response to this and love the theme!
The Text widget issue is still occurring with the latest release. I have sent you an email with a screenshot of the widget admin panel. Thanks!
Thank you, we really appretiate it.
Any status update on the 2.7.6 text widget issue? Thanks!
Hello,It is currently being reviewed, should be released really soon.
Thanks, but the Text widget issue is still not right with the latest 2.7.7 release. I have sent you another email with a screenshot of the widget admin panel. Thanks!
2.7.7 contains plugin latest versions (visual composer and revolution slider included plugins). As we have informed, the update with bugfixes is currently being reviewed.We appreciate your patience.
Some sort of changelog doc in the update package would be very helpful. Thanks.
Version 2.7.8 works perfectly and did not clear the existing widget information. Thank you for your help!
You are always welcome. Thank you for your assitance on troubleshooting, we really appreciate it.By the way, since version 2.7.8 we will post changelog for Energy (scroll to the bottom of item’s description).
Perfect! Thank you for adding the changelog!!!
I have several problems to use the template in two languages (For this I am using the qtraslate-x):
1. I do not know how to load a slider to the home or another depending on the language.
2. The widget recent news I have in the footer shows both languages.
Can this be done well in this template?
Thanks in advance.
Hello,We are more than glad to help you.1. You should create two sliders (each on reuired language) and select the proper slider for the pages accordingly.2. If you have done everything properly and did not deactive qtranslate-x plugin, then there should not be such problem. Please double check plugin’s documentation:https://qtranslatexteam.wordpress.com/startup-guide/Thank you.
Thanks for your quick response.
Attached a screenshot of the configuration of the slider. I have two sliders, but I have just a home for the two languages. Then how I can tell you catch a slider or another depending on the language?
The only way here is to add the slider to page’s content through the Revolution Slider shortcode using visual composer’s builder. This way you will be able to select the content on required language and insert the slider with appropriate language there. Then select page’s content on second language and insert the slider with another language accordingly.
Hi, i am using the Qtranslate plugin for a site with your theme, Is there a way to use the plugin to translate elements like the call us and email? I already have translate the text, pages and widgets titles but now i still need translate that. I will apreciate your help.
Hi,With the update that should be released within 24 business hours you will be able to translate those elements. Please follow up on update notification.Thank you.
Also, you can try to do that via appearance=>theme options=>footer by adding translation to the text area. E.g.:
[:en]All rights reserved[:][:de]Alle Rechte vorbehalten[:]
I have problems with “Blog list” by ASW Shortcodes in visual Composer:
1. I have enabled the post titles appear, but do not appear.
2. I have not found how to translate the “Read more” Where the .po file located?
1. Thank you for reporting the issue. This has already been fixed. The fix will beincluded to the upcoming update.2. Default (English) .po file is located in wp-content\themes\energy\framework\languages
Thank you! Could you send files to solve the issue of title?
Last question, in the footer last paragraph of articles (widget) appear I mixed the two languages. Is there a way to fix this?
We are sorry, however such questions on translating are not directly related to theme’s support. Please look into qTranslate-x documentation/instructions or use their support assistance.E.g. on the first screenshot we can see that you have applied translation code just to the title of the widget, not the first post. Posts should be translated separately.Thank you.
<h3 id="comments" class="title"><span><?php comments_number(__('comments', 'energy'), __('<span>1</span> comment', 'energy'), __('<span>%</span> comment', 'energy') );?></span></h3>
Hello,Thank you for your feedback.Word “comments” is already available for translation. Please use .po language file located in wp-content\themes\energy\framework\languages.
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