551 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! So, I just installed your theme. As soon as I activated it, an error pops up, “No database selected”. I can no longer access any of the wp-admin contents, the same error just pops up. I can’t even change back to my original theme! Help!! I’m using a localhost, via XAMPP. The site itself loads OK, but as I said, I have no access what so ever to the admin panel. Please reply soon! It happened right after I activated your theme.

pixedelic

I’m releasing a new official update to fix the notices too (I read your last email). Thank you Justus for your support and your patience.

Manuel :-)

  • Has been a member for 0-1 years

Hello, I love your theme so much! And I am going to use you theme to build a store. But I know little about shortcode. So can you share me your code of the front page (including the footer) as well as other pages I may use. I will so appreciate that so much! Thank you in advance! (sorry, I am Chinese and my English isn’t so well.)

pixedelic

Hi, sorry for the late reply, many troubles, my apologies.

Except for the home page (that I can definitely provide: http://pastebin.com/raw.php?i=9G2sTR6J ), the other pages are simply made with posts, WooCommerce products and the shortcode relative to page for demo purpose. However I’m here to help you as best as I can.

Manuel :-)

Default-user

Hi pixeddlic, thank you so much for the code!! I really appreciate this!! But when I use the code, I can see the footer. Can you show me the code or teach me how to make the demo page footer? That will be great helpful!! Thank you again!! Have a great day! Tom

pixedelic

Sorry but… have you already purchased the theme? In this case, please, use on this forum the same account you used to purchased the theme, TIA, Manuel :-)

Default-user

I have purchased this theme in a Chinese site. But if necessary, I will purchase the theme again. If I purchase again, would you teach me to make everything like the demo site? I really like your theme. Thank you very much!

pixedelic

Hi, if you have purchased it from another marketplace, you have to ask your money back because that is illegal. And unfortunately yes, the support is intended for registered user only, it wouldn’t be fair to other buyers, as you can imagine.

Manuel :-)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’m really struggling to resolve an issue with Enfinity. I have the woocommerce product search widget and it works fine but when there are no results to display, it’s just the page template (header, footer, sidebar) and no error message. I was expecting a default message along the lines of ‘sorry try again’ or something. Is this possible?

If it helps, the site in question is http://www.elitefitnesscartel.com.

Thanks.

pixedelic

Hi, sorry for the late reply, many troubles, my apologies.

You’ right, if you search for products the theme always displays the product list page, also when it should display the “No results” page. I’m releasing a new update so I’ll try to fix this issue too.

Manuel :-)

bleedinkdigital

thanks

bleedinkdigital

Installed the update and the issue has been resolved. Many thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey Your support forum link is broken. I’ve used it before…so I guess it’s just a temp glitch. Anyway, I’m having an issue with the add to cart button not showing up for woothemes. I’ve tried this one plugin that fixes jquery issues with the server and I’ve also tried disabling variable.php as indicated in this doc: http://develop.woothemes.com/woocommerce/2014/02/solving-common-issues-after-updating-to-woocommerce-2-1/#variable-add-to-cart

But to no avail, I still can’t get this to show up…wondering if it’s something with the theme?

Thx in advance

Default-user

I tested it with twenty twelve and got the same error, so doesn’t look like it’s a theme error. But…if you know about this happening and what to do about it, I’d appreciate your input. Thx

pixedelic

Please, provide a link, I’ll take a look with pleasure.

Manuel :-)

pixedelic

Is the site in “test” mode yet? Please, let me enter and take a look. Provide WP and FTP details via email: manu[at]pixedelic.com (and also remind me this thread please).

Manuel :-)

Default-user

Hi! sent you an email? By test mode, do you mean with paypal sandbox?

pixedelic

I mean if the shop already works for final users, just this: in that case I’ll try to do very non-obtrusive tests only. Otherwise I’d work with more freedom :-)

Manuel

Default-user

ok thx for checking

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Since I updated to the latest edition of the Enfinity theme I there appears to be allsorts of bugs. A simple ‘customise’ of menus and static page doesn’t work. The top bar for the facebook icon etc has gone. I cant create a contact form as it never appears. Any help would be great. I’m running Windows 8.1 with IE 11. I’ve tried various browsers and tried it on my laptop which runs windows Vista but still the same issues. Kind regards Craig

pixedelic

What version of Wordpress are you running please?

Manuel :-)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I purchased this enfinity several months ago and have had great success with it!!! This theme is built very well!!!

On my products I want to be able to add the custom flags like you have done with “new” or “last items in stock”, but when I edit this in the custom fields, click update in the custom field area and then update the product the text disappears. Can you tell me the correct process for adding the flags?

Thank you!

pixedelic

Please free20art, post your requests of support by using the same account you use to purchase the theme. Thank you in advance.

Manuel :-)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy
teseotur Purchased

Hi, Here is the question with the correct account.

On my products I want to be able to add the custom flags like you have done with “new” or “last items in stock”, but when I edit this in the custom fields, click update in the custom field area and then update the product the text disappears. Can you tell me the correct process for adding the flags?

Thank you!

pixedelic

Hi, and thank you :-)

When you say that the text disappears, do you mean on the backend or the front end? If you’re talking about the front end please provide the URL of the page where the flag should appear. Otherwise I’m afraid I need to enter the backend… have you tried to disable some recent plugin? Are your versions updated?

If you don’t want to share the link with everyone, here is my email address: manu[at]pixedelic.com

Manuel :-)

Default-user
teseotur Purchased

I just sent you an email. thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Wondering if I can create a child theme from this? How can I edit the way the featured images show up on the main product page if I’m using woocommerce? Can I just make some css edits, is there a setting in the dashboard or admin end?

Thanks

pixedelic

Hi,

of course, you can create a child theme. About the featured image: you can edit via CSS, javascript or PHP… I should know what kind of change you have in mind.

Manuel :-)

Default-user

I saw there are a few a classes, such as: pix_column_50 alignleft letmebe. Do you have a list of those? Should I just look for the JS file? How can I edit the alignment of the featured images on the home page, i.e.: have them all display at the same size, 3 per row? Also, how would I edit the product thumbnails under the main image in the main product page? Thanks Manuel

Default-user

nevermind I figured out the trick to have images laid out on the product page…I have to set them to be either medium or large or small…

Default-user

but how do I change the size of the thumbnails on the product page under the main product image? seems like there is a div, so do I also need to edit the html?

pixedelic

Hi, try to increase the width of the wrapper, add this code to Enfinity option panel -> Style:

.product .thumbnails .pix_column_50 {
width: 80px;
}

Let me know. Manuel :-)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m getting this error every time I’m on the product page for woocommerce: script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: http://test.daykinimaging.com/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,plupload,json2,jquery-ui-pos&load%5B%5D=ition,farbtastic,jquery-ui-draggable,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,jquery-ui-datepicker&ver=3.9.1:2

It may be because there are several product variations…but I am not sure what to do about it at the moment. I’m trying to use a plugin for bulk discounts and it isn’t saving any of the data that I am trying to punch in. It may be due to it going through all the scripts? Any help would be appreciated. Thanks

Default-user

interesting, I just tried with “Use Google Libraries plugin” and received this error: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: http://ajax.googleapis.com/ajax/libs/jquery/1.11.0/jquery.min.js:3

Default-user

nevermind I see that js library from google didn’t work…

pixedelic

Awesome, thank you for updating. Manuel :-)

Default-user

I’m still having the issue though…have you ever run into this with multiple variations on a product?

pixedelic

Sorry, didn’t realise… could you provide a page URL please?

Manuel :-)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
kaelobenn Purchased

Dear Manuel

i purchased this theme a long time ago, and i have been using it to display single products, today however i decided to add a variable product, the variations appear to be working fine, but the add to cart button doesnt show up.

i am running wordpress 3.8.3 enfinity version 5.3.0

i am unwilling to update to the latest version of wordpress 3.9.1 until a the theme has been certified as ready to use on the latest version.

is there a quick fix to the problem.

thank you

regards

pixedelic

Hi,

the add to cart button, of course, appears only if you select all the necessary fields. I guess you already know that, so a different problem could be due to a javascript error maybe… I should see the page, if possible. Could you provide a URL please?

Manuel :-)

Default-user
kaelobenn Purchased

yes i have tried selecting all fields and different combinations

please observe this link

http://www.skymartbw.com/Home/product/brazilian-wavy-virgin-hair/

thank you

pixedelic

Please check the link, it seems wrong… or maybe visible only if logged.

Manuel :-)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Singapore
netroworkz Purchased

Hi, I just purchased this theme a few days ago, can you kindly send me the dummy data for your demo page? It will be much easier for me to build my website. Please kindly email me at suleen@live.com . Thanks!

pixedelic

I’m so sorry, there’s no dummy data, but you can copy this code: http://pastebin.com/raw.php?i=9G2sTR6J and paste it into your home, on the “Text” tab of course. It is exactly the same code of the home page.

Let me know. Manuel :-)

by
by
by
by
by
by