555 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! So, I just installed your theme. As soon as I activated it, an error pops up, “No database selected”. I can no longer access any of the wp-admin contents, the same error just pops up. I can’t even change back to my original theme! Help!! I’m using a localhost, via XAMPP. The site itself loads OK, but as I said, I have no access what so ever to the admin panel. Please reply soon! It happened right after I activated your theme.

pixedelic

I’m releasing a new official update to fix the notices too (I read your last email). Thank you Justus for your support and your patience.

Manuel :-)

  • Has been a member for 0-1 years

Hello, I love your theme so much! And I am going to use you theme to build a store. But I know little about shortcode. So can you share me your code of the front page (including the footer) as well as other pages I may use. I will so appreciate that so much! Thank you in advance! (sorry, I am Chinese and my English isn’t so well.)

pixedelic

Sorry but… have you already purchased the theme? In this case, please, use on this forum the same account you used to purchased the theme, TIA, Manuel :-)

Default-user

I have purchased this theme in a Chinese site. But if necessary, I will purchase the theme again. If I purchase again, would you teach me to make everything like the demo site? I really like your theme. Thank you very much!

pixedelic

Hi, if you have purchased it from another marketplace, you have to ask your money back because that is illegal. And unfortunately yes, the support is intended for registered user only, it wouldn’t be fair to other buyers, as you can imagine.

Manuel :-)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi, I’m really struggling to resolve an issue with Enfinity. I have the woocommerce product search widget and it works fine but when there are no results to display, it’s just the page template (header, footer, sidebar) and no error message. I was expecting a default message along the lines of ‘sorry try again’ or something. Is this possible?

If it helps, the site in question is http://www.elitefitnesscartel.com.

Thanks.

bleedinkdigital

Installed the update and the issue has been resolved. Many thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey Your support forum link is broken. I’ve used it before…so I guess it’s just a temp glitch. Anyway, I’m having an issue with the add to cart button not showing up for woothemes. I’ve tried this one plugin that fixes jquery issues with the server and I’ve also tried disabling variable.php as indicated in this doc: http://develop.woothemes.com/woocommerce/2014/02/solving-common-issues-after-updating-to-woocommerce-2-1/#variable-add-to-cart

But to no avail, I still can’t get this to show up…wondering if it’s something with the theme?

Thx in advance

Default-user

Hi! sent you an email? By test mode, do you mean with paypal sandbox?

pixedelic

I mean if the shop already works for final users, just this: in that case I’ll try to do very non-obtrusive tests only. Otherwise I’d work with more freedom :-)

Manuel

Default-user

ok thx for checking

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Since I updated to the latest edition of the Enfinity theme I there appears to be allsorts of bugs. A simple ‘customise’ of menus and static page doesn’t work. The top bar for the facebook icon etc has gone. I cant create a contact form as it never appears. Any help would be great. I’m running Windows 8.1 with IE 11. I’ve tried various browsers and tried it on my laptop which runs windows Vista but still the same issues. Kind regards Craig

pixedelic

What version of Wordpress are you running please?

Manuel :-)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I purchased this enfinity several months ago and have had great success with it!!! This theme is built very well!!!

On my products I want to be able to add the custom flags like you have done with “new” or “last items in stock”, but when I edit this in the custom fields, click update in the custom field area and then update the product the text disappears. Can you tell me the correct process for adding the flags?

Thank you!

pixedelic

Please free20art, post your requests of support by using the same account you use to purchase the theme. Thank you in advance.

Manuel :-)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy
teseotur Purchased

Hi, Here is the question with the correct account.

On my products I want to be able to add the custom flags like you have done with “new” or “last items in stock”, but when I edit this in the custom fields, click update in the custom field area and then update the product the text disappears. Can you tell me the correct process for adding the flags?

Thank you!

pixedelic

Hi, and thank you :-)

When you say that the text disappears, do you mean on the backend or the front end? If you’re talking about the front end please provide the URL of the page where the flag should appear. Otherwise I’m afraid I need to enter the backend… have you tried to disable some recent plugin? Are your versions updated?

If you don’t want to share the link with everyone, here is my email address: manu[at]pixedelic.com

Manuel :-)

Default-user
teseotur Purchased

I just sent you an email. thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Wondering if I can create a child theme from this? How can I edit the way the featured images show up on the main product page if I’m using woocommerce? Can I just make some css edits, is there a setting in the dashboard or admin end?

Thanks

Default-user

nevermind I figured out the trick to have images laid out on the product page…I have to set them to be either medium or large or small…

Default-user

but how do I change the size of the thumbnails on the product page under the main product image? seems like there is a div, so do I also need to edit the html?

pixedelic

Hi, try to increase the width of the wrapper, add this code to Enfinity option panel -> Style:

.product .thumbnails .pix_column_50 {
width: 80px;
}

Let me know. Manuel :-)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m getting this error every time I’m on the product page for woocommerce: script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: http://test.daykinimaging.com/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,plupload,json2,jquery-ui-pos&load%5B%5D=ition,farbtastic,jquery-ui-draggable,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,jquery-ui-datepicker&ver=3.9.1:2

It may be because there are several product variations…but I am not sure what to do about it at the moment. I’m trying to use a plugin for bulk discounts and it isn’t saving any of the data that I am trying to punch in. It may be due to it going through all the scripts? Any help would be appreciated. Thanks

pixedelic

Awesome, thank you for updating. Manuel :-)

Default-user

I’m still having the issue though…have you ever run into this with multiple variations on a product?

pixedelic

Sorry, didn’t realise… could you provide a page URL please?

Manuel :-)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Dear Manuel

i purchased this theme a long time ago, and i have been using it to display single products, today however i decided to add a variable product, the variations appear to be working fine, but the add to cart button doesnt show up.

i am running wordpress 3.8.3 enfinity version 5.3.0

i am unwilling to update to the latest version of wordpress 3.9.1 until a the theme has been certified as ready to use on the latest version.

is there a quick fix to the problem.

thank you

regards

pixedelic

Hi, as you can see in the picture https://www.diigo.com/item/p/cebrobqzccdasoebezbeerdaro the issue comes from a javascript error. The file that generates the error is contained in WooCommerce, however the issue could be due to various things:

- Have you imported the products through the Wordpress importer from a different blog? The variations in this case fail, since you need the WooCommerce official extension to import/export variations.

- Are you running a recent version of WooCommerce and an old version of Enfinity? The versions of the theme depend on the version of the plugins, so you have to run the right version at the same time: Enfinity 5.3 was updated for WooCommerce 2.1, if you run the latest version of WooCommerce maybe you need to update Enfinity too.

- Have you tried to switch to a different theme for a while (Twenty-Twelve, for instance, or later ones)? In this way we can determine that the issue is not strictly related to the theme.

Let me know. Manuel :-)

Default-user

Hello, thanks for the feedback,

no i have done any imports, its a new product.

i am running version 2.1.12 for Woocommerce and version 5.3.0 Enfinity

According to the system status of Woocommerce

content-product.php version – is out of date. The core version is 1.6.4, content-product_cat.php version – is out of date. The core version is 1.6.4, content-single-product.php version – is out of date. The core version is 1.6.4, order-details.php version – is out of date. The core version is 2.1.0, external.php version – is out of date. The core version is 2.1.0, grouped.php version – is out of date. The core version is 2.1.7, variable.php version – is out of date. The core version is 2.1.0, product-image.php version 1.6.4 is out of date. The core version is 2.0.14, related.php, single-product-reviews.php version – is out of date. The core version is 2.1.0

could the cause lie here?

thank you for the support.

pixedelic

No, sorry, I don’t think so: that WooCommerce features only check if the correct version has been declared among the PHP comments at the top of those files, nothing else. Could you contact me via email and provide:

- WP login details

- FTP login details

- A link to this discussion: http://themeforest.net/item/enfinity-adaptive-ecommerce-portfolio-wp-theme/2663674/comments#comment_7323754

This is my email address: manu[at]pixedelic.com

Manuel :-)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Singapore

Hi, I just purchased this theme a few days ago, can you kindly send me the dummy data for your demo page? It will be much easier for me to build my website. Please kindly email me at suleen@live.com . Thanks!

pixedelic

I’m so sorry, there’s no dummy data, but you can copy this code: http://pastebin.com/raw.php?i=9G2sTR6J and paste it into your home, on the “Text” tab of course. It is exactly the same code of the home page.

Let me know. Manuel :-)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Hi Here is the Item Purchase Code: 9cc7e8d1-4912-46a1-991e-27dae8f30b15 One of my client purchase this and the theme is not work perfectly . http://www.homemakeables.spatiebalk.nl/vendor/juliemol/ please review this . Please help me to fix this mess.

thanks Priti

Default-user

vendor shop page woocommerce-product-vendors ..this plugin is used

Default-user

I already speak with woocommerce support they said to ask the theme developer ..please help

pixedelic

I sent you an email with the file I’ve changed on your server. Please, let me know something if possible, thanks. Manuel :-)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Netherlands
hakkow Purchased

I recently upgraded my wordpress installation to the lastest version (3.9.1), and now I’m missing the theme buttons on the TinyMCE editor. I’ve looked in the HTML, and it seems that a row is created for it in the MCE toolbar, but that div stays empty.

pixedelic

Please, check if your version of Enfinity is updated: http://www.pixedelic.com/enfinity_current_version_changelog.php Only Enfinity 5.4.0 or later works with WP 3.9+

Let me know. Manuel :-)

Default-user
hakkow Purchased

Thanks for your reply! I’ve updated the files to the latest version (coming from 5.3.2), and at first nothing changed but after a few minutes (probably some cache) the buttons showed up! Thanks

pixedelic

Awesome :-)

  • Has been a member for 0-1 years

Hello, I like this theme! I want to but it, but my friend who have purchased the theme told me that he met a problem. He said when he used the plugin woocommerce, on the email setting, it said: HTML template This template has been overridden by your theme and can be found in: yourtheme/woocommerce/emails/admin-new-order.php. My friend said there must be something wrong with this theme, but I really like this theme. Can you tell me how to fix it, please?

pixedelic

Hi,

I think your friend never contacted me, otherwise we tried to found a solution together, also because Enfinity doesn’t override the file you are talking about, so maybe he was talking about another theme with a similar name… don’t know honestly. I’m sorry.

Manuel :-)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Singapore
reneson Purchased

Hi There! I can’t setup the slideshow for homepage? Help me. :(

pixedelic

Please, provide a link. Are you sure you have selected the right size?

Manuel :-)

Default-user
reneson Purchased

Thank you so much :)

pixedelic

So… I guess you have fixed by yourself :-)

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