4215 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Please, I bought your product and I need support for problems.

I am worried because I didn´t have any response about my questions 2 days ago.

Kriesi

Did you create a thread in our support forum? if so please post me the link here ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I wonder if there is a possibility to translate the theme for Portuguese (Brazilian).

I thank you for your attention.

Kriesi

It is possible of course, but since I don’t speak the language I cant do that for you. You would need to get a programm like poedit and translate it by yourself.

http://codex.wordpress.org/Translating_WordPress#Translating_With_Poedit
Default-user

Thank you,

If my client approves certainly buy your theme!

Kriesi

great to hear. if you ever happen to finish the translation and send it to me I would be very grateful :) Could compensate you with another free theme then ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

PREPURCHASE QUESION

Could I use this Plug In with the template http://www.amember.com/p/
Kriesi

Hey! Unfortunately I dont have access to the plugin but I have had no reports yet about any incompatibilities so I guess chacnes are high that it will work fine. If the plugin adds any frontend widgets it might be necessary to style them with css though, to make them blend in perfectly

Default-user

Thank you very much indeed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

I have a problem during the support forum registration: i have received the password but when i post something i get the answer i need to register. Can you help? Thanks, Francesco

Kriesi

Hey Francesco!

I would recommend to try to log out and then login once again. if that still doesnt work please send me a mail with your purchase code. meanwhile I while check the database and see if everything is working correctly ;)

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • United States
mtmfx Purchased

Nice theme! The easiest installation and setup ever. Very good videos and clear documentation. Can’t wait until tomorrow when I start modifying it.

Kriesi

Glad to hear you like it. Good luck with the modifications :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I need help with this question posted in the support forum.

http://www.kriesi.at/support/topic/change-tab-color#post-139366

Thx, Seth

Kriesi

I see devin has already responded. hope it helps :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Italy

Hi, is the Boxed Layout avaiable ? And if yes is possible to set a 100% Background Image ?

Thanks.

Kriesi

Hey! YOu can select a few boxed layouts from the styleswitcher at the right. See an example here: http://www.kriesi.at/themes/enfold/?skin=Boxed%20Grunge

fullscreen background images are also possible ;)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Hello, This theme is really great, but i have a big problem with icon’s compatibility on Firefox 23. In fact, they are subtitued by a white square with numbers, see my pictures: http://www.leedz.fr/wp-content/uploads/2013/09/Capture-d’écran-2013-09-11-à-15.49.05.png http://www.leedz.fr/wp-content/uploads/2013/09/Capture-d’écran-2013-09-11-à-15.49.11.png

Can you explain me how reparate this ? I have no reponse in support. Thanks,

Kriesi

hey! have you opened a thread in our forum? if so please post me the url here :)

Default-user

My site is in maintenance because this bug … How can we operate ?

Kriesi

Hey! Never encountered this before. I am not sure why this might happen. Its probably either a server configuration problem or a plugin interfering. Have you tried deactivating your plugins to see if the buttons return to normal?

Default-user

Yes but no changement …

Kriesi

Hm, I am not sure at this point what to do. Since I am reworking the icon system during the next 2 weeks it might be that the error will be solved by the fact that I will be useing some advanced embedding tequniches, since old IE versions sometimes seem to suffer from those problems as well. So for now I would recommend to wait for the next major theme update that will make use of unicode embedding

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

When I download the updated enfold its still 1.8 where can I access the most recent one? Its says at the top of the age you can download it here but that is still the old one.

Kriesi

Hey! If you take a look at the stylesheet of the downloaded file does it say version 1.8? if so you might want to contact themeforest support directly, since when I download the files I get the latest version as expected (v 2.1)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Hi! Nice theme! Is it possible to share portfolio-items (video) in an easy way?

Thanks, Corne

Kriesi

What do you mean by “share”? The portfolio supports video items that open in lightbox if thats what you need :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello

There is a custom.css. What happens if i update the theme? Does it overwrite custom.css or not?

Is custom.css an alternative to a child-theme?

Thanks in advance

Kriesi

hey! Its an alternative but not quite as good:

We will never touch the file so if you do a manual upload of theme files and skip the custom.css file you will never miss any new additions. If you know how to use a child theme I would definitley use a child theme ;)

  • Bought between 10 and 49 items
  • Denmark
  • Has been a member for 1-2 years

Is there a wpml language/flag switcher option that can be shown in the header?

Kriesi

Yes. Once the WPML plugin is active a language switcher in the top will be displayed automatically if you choose a header styling with top menu :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dyo87 Purchased

good

I have the homepage of the theme that comes to install, the like this: http://www.kriesi.at/themes/enfold/

I added debug lines you put on a previous page theme functions.php file, but when you click on ‘Default editor’ code still show none.

I do something wrong? Would want to show me what is done with the Avia code, possible?

regards

The code is :

add_action(‘avia_builder_mode’, “kriesi_set_debug”); function kriesi_set_debug() { return “debug”; }

at the end of functions.php

Kriesi

Hey! have you tried adding this code to the top of the functions.php file? Should definitley work

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
joann7 Purchased

Awesome theme! i am having an issue when I change something in my footer it says the correct thing in the admin panel, but when I look at it on the site it hasn’t been changed. See video http://screencast.com/t/q5sh8deZ

Do you know how to fix?

Default-user
joann7 Purchased

Disregard this as soon as I posted I figured it out. The copyright was in a widget not the socket

Kriesi

Glad you solved it ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

PREPURCHASE Question Can I add zip files of videos and pictures for my members with this theme?

Kriesi

Guess you are talking about something like a download manager? Do you need that for the shop part? The shop supports downloadable products.

Otherwise you would need to install a plugin. I think there are 1 or 2 good download managers out there :)

Default-user

Ok cool, I will order this later today .. Thank you for your help

Kriesi

Glad I could help, have fun with the theme ;)

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 5-6 years

Hi! I customized the theme normaly but, the contact form does not work! We have tested other forms like as contactForm7 and others and they all worked. I would urgent help if possible because my website already on air. I have good knowledge of programming and i could change the contactform but would like the contactform from the theme. Where can I send the login for you to take a look? Tks!

Kriesi

Hey! Mind opening up a thread in our support forum?

http://www.kriesi.at/support/

Please add a link to your site first, tell us which theme version you are running and also tell us if you have made any changes (modified code, activated plugins that might cause problems etc)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Greetings. how to set up the form to send emails? I do not work.

Kriesi

Hey! Mind opening up a thread in our support forum?

http://www.kriesi.at/support/

Please add a link to your site first, tell us which theme version you are running and also tell us if you have made any changes (modified code, activated plugins that might cause problems etc)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Is it not possible to have sidebars on only some pages? It looks like in the Theme Settings I have to choose left, right or no sidebars. I have some pages throughout my site that I’d like custom sidebars with widgets, but there are other pages I’d prefer to just have full-width with no sidebar. Can’t figure out how to accomplish this. Thanks.

Default-user

Nevermind I was looking in the wrong spot. Needed to look under Page Layout!

Kriesi

Glad you found it ;)

  • Has been a member for 0-1 years

Hi There,

I really like this template but didn’t want to use it within Wordpress. Is it possible to get these theme as statics html rather than as a Wordpress theme?

Cheers

Kriesi

Unfortunately not, there is only the wordpress version available at the moment

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, This theme is really great, but i have a big problem with icon’s compatibility on Firefox 23. In fact, they are subtitued by a white square with numbers, this is URL:

http://www.accelium-assurances.fr/bug-firefox/

Can you explain me how reparate this ? I have no reponse in support. Thanks,

Kriesi

Please see the answer in you previous request.

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