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Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

When I install the theme I get the following error:

The package could not be installed. 
The theme is missing the style.css stylesheet.

In this case you are simply trying to install the wrong zip file. If you download the files from themeforest you got various options:

You can either download:
  • All files (with documentation, psd files, wordpress theme, licence, versions file etc)
  • Only the theme files

If you download only the theme files and upload them to your server the theme will work fine. If you download “All files” you need to unpack the downloaded zip file first. Inside you will find another ZIP file that contains the actual theme files. This is the folder you can upload to your server.

If you need more information about htis topic. Here is a Video tutorial by themeforest:


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This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

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