Discussion on Envision - Responsive Retina Multi-Purpose Theme

1139 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi we bought this templat and we wrote several times to orqun to get an answer regarding our problem. until today we didn’t get an answer!

Still a few days ago out template was working properly. from one day to the other we aren’t able to load up new images. just check here:

http://www.3d-grundrisse.ch/produkte-preise/ (missing pictures) or here http://www.3d-grundrisse.ch/news/ (missin picture and place holder)

Any Ideas what to do?

Thanks for your help!

orqun
orqun Author

Hi, I couldn’t found your tickets in our support site.

Do you still have the same issue? I can see all of the image in the pages. It seems there is only problem with the logo image. It returns 404 not found error: http://projekt.3d-grundrisse.ch/wp-content/uploads/2013/11/Logo_klein_3d-2.jpg

Best regards.

Default-user
Hi Orqun. Yes we still have the same problem. We can upload the pictures using the backend but on the website the pictures aren’t shown. Just click on “Produkte & Preise” and you will see what I mean. Here some links where you can see what I mean. http://www.3d-grundrisse.ch/produkte-preise/ http://www.3d-grundrisse.ch/produkte-preise/aussenvisualisierungen/

Thanks for your help!

orqun
orqun Author

Hi again,

Could you please share the plugins list installed on your website? Are you using any 3rd party security plugin on your website? Btw, is it possible to share the codes of your .htaccess file in the root folder of your website?

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
Crash08 Purchased

After updating theme and WordPress, the following message is displayed within each post after comments: Warning: strpos() expects parameter 1 to be string, array given in .../wp-includes/shortcodes.php on line 193

orqun
orqun Author

Hello,

There may be conflict with a 3rd party plugin. Please try to de-activate all plugins and if this works, re-activate the plugins one by one until you find the problematic plugin(s). If you still have the same message, please create a ticket on our support centre – http://support.wptation.com/ and if it’s possible, please include a login and an FTP credentials to the ticket for us. I will need to make some debugging on your website to resolve this problem.

Best regards.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Great theme and working well for me.

A question: My top bar is dark by choice and I want to make the search input white #fff, I have managed to change the placeholder to white but the input text is still dark by default. Can you give me the css to change that please?

Also, how can I add a custom icon to the social widgets in the top bar to point to a particular part of the site.

Thanks in advance.

orqun
orqun Author

Hi, thanks! Please try to use the following code. ;)

#top-bar input::-webkit-input-placeholder {
   color: #fff !important;
}

#top-bar input:-moz-placeholder { /* Firefox 18- */
   color: #fff !important;  
}

#top-bar input::-moz-placeholder {  /* Firefox 19+ */
   color: #fff !important;  
}

#top-bar input:-ms-input-placeholder {  
   color: #fff !important;  
}

Please check this answer for the custom social icons. http://support.wptation.com/topic/how-to-add-custom-service/#post-11808

Best regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mahdizd Purchased

hi mr i have need help and send ticket in support page Two days before please see and help me to solve it.thanks

http://support.wptation.com/topic/my-blog-post-do-not-show-thumbnail-image-plz-help-and-fix-it/
orqun
orqun Author

Hi,

Your posts don’t have any featured image. You have to upload featured images for your blog posts.

Best regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
charithco Purchased

My social media buttons not showing after the update? Can you help with that? Otherwise the theme is just fantastic.. http://www.charithdesigns.com

Thank You, Charith P.

orqun
orqun Author

Hi, I think you figured out your issue. It seems that the social icons are ok now.

Best regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United States
modbunker Purchased

Hi Orqun,

My backend widget page seems to be really slow and times out real often. I try to move widgets into the footer sections and move them around etc. but it just doesnt save nor work. Is there a solution to this as I cannot change where my widgets are.

Thank you

modbunker
modbunker Purchased

Nevermind I found out you basically have to add the widgets to the footer you want. Then to remove you delete the widget at least its working for me that way. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, just purchased the theme, trying to install .zip and I get this message? “The uploaded file exceeds the upload_max_filesize directive in php.ini.”

any suggestions?

orqun
orqun Author

Hello,

You can contact with your hosting provider to increase upload_max_filesize value. Or you can upload the theme files manually using a FTP client software. You should upload the envision folder in the envision.zip file in the theme package. You can get more information from the theme documentation: http://docs.wptation.com/envision/#Welcome-Getting-Started-Installation

Best regards.

Default-user

Thank you for the quick response. Used FTP and uploaded folder. Worked great. Fantastic Theme, So Many Great Options!!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, great update. Some questions:

1- You mentioned thT Buddypress support would be coming in the 2.0 series. So this is planned for coming updates?

2- Your theme is the slowest I tested on GT Metrix, even a very basic page like the left sidebar page is slow (most themes are in the 90’s) and the homepage is much worse. See http://gtmetrix.com/reports/envision.wptation.com/C7VGWrlR . Are you planning on optimizing the theme for faster loads?

Thanks!

Default-user

ps: the GTMetrix rating is low due to theme choices (not due to CDN/cache and external scripts etc):

- Specify image dimensions - remove query strings from static resources - serve scaled images - defer javascript - Optimize order of scripts

If you can fix those 5 things, then Envision will likely be very high, at least nineties! And Google loves this :)

orqun
orqun Author

Hello, thanks for interesting in our work.

1) Yes, we’ll work on the buddypress support. But it will not in the 2.0 series. It’s planned for the version 3. ;)

2) I don’t think our demo pages are slow. Please compare it with the other best seller themes.

- “Remove query strings from static resources”: We cannot remove the query strings from the static resource files because of the wordpress standards. But, you can remove them using a 3rd party plugin like this one: http://wordpress.org/plugins/remove-query-strings-from-static-resources/

- “Specify image dimensions” and “Serve scaled images”: It’s not possible to set a specify image dimensions and serve scaled images in a multipurpose and responsive theme.

- “Optimize order of scripts”: We will try to improve this with our next update.

- “Defer parsing of JavaScript”: This is also related with the plugin’s resource files in the theme. So, it’s not possible to improve the theme for this. But you can improve this by using a javascript minify plugin. It will combine all of the javascript files into a single file.

Btw, our demo site is working on a cheap server. If you wish, I can send you a website url that is made with envision and works on a quality server. It has 91 Page Speed Grade. Please contact me over the the contact form on my profile page for the url.

All the best ;)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States
GINGALLEY Purchased

Has theme been tested with WP 3.9 yet? Any known issues?

orqun
orqun Author

Hi! Yes, it has been tested. There is no any known issue with WordPress 3.9 for now.

Bes regards.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Can you please tell me if I can get full width home page and boxed other pages?

Thank you :)

orqun
orqun Author

Hello! Yes, you can get them. ;) The theme supports this feature.

Best regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United States
modbunker Purchased

Hi Orqun

For the life of me I cannot get this to work right. Ok so I have added a new product and I made another category and subcategory for it. The category has a parent and the subcategory has only that one product that I just added. Now when I view the subcategory it also displays my Gallery page above the Subcategory and my product. None of my other products do this and I am a loss as to why this is happening. I even deleted the Gallery page and its still there!

Any help would be great as I need to get this product up on my site ASAP.

Thank you so much.

orqun
orqun Author

Hi,

Please try to remove the following code from envision\woocommerce\archive-product.php file.

do_action( 'woocommerce_archive_description' );

Best regards.

modbunker
modbunker Purchased

Thank you but it did not work.

orqun
orqun Author

Ok, I have to check it to see what’s happening. Please create a ticket on our support centre – http://support.wptation.com/ and if it’s possible, please include a login and an FTP credentials to the ticket for us. I’ll make some debugging to fix it.

Thanks.

modbunker
modbunker Purchased

Thank you so much, ticket created #14040

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States
sytafi Purchased

The menu padding is a pixel or two off. I’ve tested on multiple devices and Operating Systems. Example: http://webatek.com/Envision-Padding-Issue.jpg

orqun
orqun Author

Hello, we have fixed this issue with our latest releases. Please upgrade your theme to the latest version. Btw, we didn’t upgrade our demo site yet.

Best regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Orcun, forgive me if I missed in the comments or support. I am trying to get the contact envelope to work. I am referring to the floating contact form button on the right side of the page. When clicked a contact form appears on the left side of the website with name, email and message. On the site I just built, the pop out is completely blank. No form is in the area when it pops out? Can you point me in the direction to fix this? Great Theme!!!

orqun
orqun Author

Hi, thanks! You’re welcome. Is it possible to see your settings? Please create a ticket on our support centre – http://support.wptation.com/ and if it’s possible, please include a login to the ticket for us.

Best regards.

Default-user

All fixed! after digging a little deeper, I found the fix under the global settings, side panels, side panel #1. I just needed to set it up. Appreciate the quick response!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
tech500 Purchased

When wpml is activated with the Envision theme, it breaks the theme visual editor and other areas can’t be clicked / toggled.

Any suggestions orqun ?

tech500
tech500 Purchased

That solved the problem.

Thank you Orkun.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I’m Alessandro and I’ve 1 problem; into my articles blog, i see this :

Warning: strpos() expects parameter 1 to be string, array given in /home/planets3/public_html/studiogradelli.it/wp-includes/shortcodes.php on line 193.

i don’t know what to do now. What’s the matter? Can you help me please? If you want can you see this problem into my website/blog ; it’s all online. http://www.studiogradelli.it Thanks. See you later.
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Good morning,

I have a serious problem with your Theme ENVISION. When I create a new page or post (I have not tested portfolio yet), and I use the “Content Composer”, when I set up the page and click “save” or “publish”, instead of saving the data I get the following message: “unsaved changes will be lost. Really continue?”. It only happens with the Content Composer. I have no problem with the standard editor, nevertheless.

I have tried to work in other computers and I get the same error. I have also tried other browsers: Explorer, Mozilla, Chrome and I always get the same error.

orqun

Hello, it is just a wrong message in wordpress 3.9 – You can click to “Leave this page” button in the message box. Your data will be saved. ;) We’re going to release an hotfix for it soon.

Best regards.

Default-user

okk, thanks!! :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Referred between 1 and 9 users

Hello

My theme showing issues as I upgraded it to 3.9 . can you help ?

orqun

Hi, please share more details about the issues with us.

Thanks.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Can we see a preview of the new function with other header options?

orqun

Hi! Not yet. But we’re going to update our demo site soon to show you the new features that comes with our new release. ;)

Please stay tuned. Best regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Our Add to Cart button has stopped showing on our website, can you help me please.

orqun

Hi, please make sure that the “Theme Control Panel > Woo Commerce > Shop / Catalog Pages > WooCommerce General > Catalog Mode” option is off.

Best regards.

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