An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, ignitethemes, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from ignitethemes:
- Before contacting us for support make sure to thoroughly read the documentation included with all our themes.
- We do assist with all theme features, troubleshoot bugs and assist with configuration.
Frequently Asked Questions
In the Dark version contact form, “Send Message” button is white, why is that?
button normal smallto
button highlight small
Contact Form Deprecation Errors
If your running php 5.3 and receive deprecation errors do the following:
1. Open “contact/include/fgcontactform.php” and replace “eregi” with “preg_match”
2. Open “contact/include/class.phpmailer.php” and replace “split” on line 470 with “explode” or “preg_split”
How can I make the Galleria slider center on resize?
My Twitter Feed is not working anymore, how can I fix it?
Open each html page, scroll to the twitter code towards the bottom of each page and replace
and then just change “igniteflash” back to your Twitter ID.
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.