An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by ignitethemes
Frequently Asked Questions
In the Dark version contact form, “Send Message” button is white, why is that?
button normal smallto
button highlight small
Contact Form Deprecation Errors
If your running php 5.3 and receive deprecation errors do the following:
1. Open “contact/include/fgcontactform.php” and replace “eregi” with “preg_match”
2. Open “contact/include/class.phpmailer.php” and replace “split” on line 470 with “explode” or “preg_split”
How can I make the Galleria slider center on resize?
My Twitter Feed is not working anymore, how can I fix it?
Open each html page, scroll to the twitter code towards the bottom of each page and replace
and then just change “igniteflash” back to your Twitter ID.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.