249 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Hungary

HI! I have a BUG !!! If I use the portfolio (4 columns) site, the view zoomed not showing! and when i use the (Thumbnail links to Portfolio Item Detail?) then the view zoomed and the view project, together show. ex: http://ignitethemes.com/themeforest/switcher/?theme=epic_wp (right side picture (Link to inner page)) pls fix it!

ignitethemes

Hi please pm Weblusive for assistance, thanks.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Is there a shortcode for listing portfolio items from a specific category?

ignitethemes

Have you purchased the file?

Default-user

My client has purchased the file and I am building the site for him. Do I need to get a license number or a receipt from him?

ignitethemes

You need to log into his account and post/email questions, that way I can verify purchase. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
epicmark Purchased

Hi its theshae. I’m logged in as my client who purchased the theme.

So is there a shortcode to show portfolio item from a specific category?

ignitethemes

Hi please pm Weblusive for assistance, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I see you have fixed the latest twitter feed bug. Please advise which individual files I should replace to make this fix work on my live site? Thank you.

ignitethemes

Hi please pm Weblusive for assistance, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
epicmark Purchased

Is there a shortcode for listing portfolio items from a specific category?

ignitethemes

Hi please pm Weblusive for assistance, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Hungary

Hi,
I have sent some letter to your pm Weblusive mail.
Did you get these?
Because I haven’t got any answer.

ignitethemes

Hi, please be patient, we try to answer questions as quickly as possible. If you don’t here from Weblusive you can email your questions to me. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Adwash3 Purchased

Hi, what’s the name of the font you used for the “Epic” logo?

ignitethemes

Dakota

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Hungary

Hello, Why does this theme support so slowly. :-(
Please answer for my questions.
These questions are very important for me and maybe for you too.
Thanks

ignitethemes

Sorry about that, we’re super busy right now. Please be patient.

ignitethemes

Hi Attila,
Sorry but you have to realize we can’t provide information on compatibility of every single plugin around and such questions as E-commerce support are generally asked before the purchase. Especially when nowhere is mentioned the theme supports e-commerce. Let me be clear here – it does support any plugin which is written with recommended plugin development practices in mind, but some of them need additional customizations to work with the theme. That’s why I mentioned you’ll need to hire a developer to make this adjustments for you. I can’t provide any consultation on integrating it as it’s aout of theme’s regular support scope. For the gallery, please add this in the end of style.css:

.gallery-info {display:none !important}

PS. We emailed this to you 3 days ago, in the future make sure to check your spam folder.
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Adwash3 Purchased

Hi Ignitethemes, the Twitter widget isn’t working for me. Is there something that needs to be done other than entering my username and number of tweets i would like to appear?

Appreciate the help.

ignitethemes

Hi please pm Weblusive for assistance, thanks.

ignitethemes

Hi, please update the theme to the latest version, this will fix the twitter issue (some additional improvements have also been introduced with the latest updates.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Hungary

Hi,
My questions are:
1.) Why does the “woocommerce plugin” work in the basic WP theme?
It works fine In the “twenty eleven” theme.
And why not in this theme? I think it is not a complicated thing.
I have tried on some other themes, and it works fine. Please fix it.


2.) There are more homepage slideshows on your demo page. How can i do it on my site? There is no category in the slide items. Or other solution?


3.) How can i set a “custom destination URL ” in the “portfolio traditional” galery?
When i click on the piture, it is zoomed, but i would like to go to an other site.


4.) I Would like to set which catalog looks, in this shortcode [list_portfolio limit=”2” cols=”2”] How can i do it?

5.) Where are this words in the “en_US.po” ( by, th, nd, ) ?
I do not want to see on my translated site, but i need these on my english site.
I am waiting for answers.
Regarsd, Attila

ignitethemes

Hi please pm Weblusive will all questions, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I just want to get rid of the black title box on the sliding gallery. Can’t find the right code to delete. Please help!!

ignitethemes

Hi please pm Weblusive for assistance, thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Adwash3 Purchased

Hi Ignitethemes,

How do i delete the title that appears on the pictures in the Portfolio (Galleria) pages?

If you leave the title blank the transparent title box still appears on the photos. I know its a line of code that needs to be deleted but i can not find it.

Thanks in advance

ignitethemes

Hi please pm Weblusive for assistance, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Hungary

Hi,
When will you answer to me for my questions?

ignitethemes

Attika77,
We’ve answered over 10+ of your emails and sent you lots of small fixes. We also already explained to you about the Woocommerce plugin, see previous post. We patiently explained that it does work but needs additional customizations as it’s a complex plugin.

Support is specifically for the functionality you see in the preview, we are not here to test and implement every plugin known to man, or perform endless customizations. From now on you need to hire a freelancer. Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
jkpvs14 Purchased

Good day,

I would like to know if there is a way to add the call out container on the homepage from the WYSIWIG instead of in the .php template file? Also how do I edit the text there if it can only stay there – it shows : <?php echo do_shortcode($promo0);?>

Thank you for your help.

Kind regards, Jhorene

ignitethemes

Hi, Thanks for purchasing. Please submit a support ticket via our Support Forum, thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hay whats the current version of this theme. you didnt updated it…

ignitethemes

Did you purchase the file?

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States
nateman Purchased

I created a child theme, but the Epic Admin Panel in the dashboard doesn’t look right whenever I activate the child theme. Is there a solution to this?

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

  • Has been a member for 3-4 years

Hi, very nice theme!

Support/compatibility with WP 3.5?

Regards

ignitethemes

Yes shouldn’t be any problem.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How can i add google analytics on my theme/website. Sorry i am new at this…

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
ctolomeo Purchased

i am having a huge problem with the “ken burns effect and tutorial rotator ” I can edit them in the slideshows tab but when I copy and paste the code into another page it doesn’t work.

Please help

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
mfalk75 Purchased

I want to make some edits to the CSS file. I would like to use a child theme to be safe about it, does this come with one I can activate? I can’t find it. Thanks

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

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