371 comments found

please add ability to view pics 1:1 resolution (if uploaded with higher res), i.e. zooming in and out. Then I am buying right away.

Graphic-Spark

Hi,

Exactly which gallery are you referring to for 1:1 display? When opening an image in lightbox the images are in that resolution, same for the carousel. Also for many other of the galleries featured in ePix.

Thanks

Hi,

This is the most amazing theme for a photographer I have ever come across :)

I’m planning to buy the same for my website. Could you please let me know if it is possible to make the images in the galleries non-downloadable?

Awaiting your response.

Thanks, Archana

Graphic-Spark

Hi Archana,

Thank you for the kind words, I will be sure to pass them on :)

You can use a free plugin to prevent a user from right clicking and saving your images, but it is impossible to stop users from viewing the code then getting the image from there unfortunately. This is the same for any site on the internet.

I hope this helps.

Buddypress support?

Graphic-Spark

Hi Ben,

Buddpress is compatible with ePix as in you won’t have issues running the plugin. But it is not integrated as in it the styling of BuddyPress is not exactly that of the theme so it may look a little different.

Hope this helps.

I can’t add a slide in a page or edit one existent, after wordpress update…every has changed…

How can I do?

Default-user

Resolved thanks!

Is there a reason that no of the social media share and follow buttons appear when I have them activated? I set them active within the main theme options and within the page options. What am I missing?

Thanks

Example of page I have settings to show all social media.

http://reefdreamsd.com/about/
Graphic-Spark

Hi,

The social icons are appearing, they are in the top left of the sidebar. As you have the ‘Share Icon’ enabled, they are within this box when clicked. To disable this and display all the icons, go to Appearance > Theme Options > Social Media tab > Share Icon, OFF.

Hope this helps.

Can the sidebar collapse?

Graphic-Spark

Hi,

Yes, this option has just been added. You can preview it in action at the ePix demo site here.

Hope this helps.

I am having problems adding music (mp3 or ogg) on the FullScreenSlider gallery type page. It works on all other types. ??

<audio controls=”controls” autoplay> <source src=”http://seniors.roselilyphotography.com/wp-content/uploads/2013/09/mindygledhill_mindygledhill_troublenomore_96k.ogg” type=”audio/ogg” /> <source src=”http://seniors.roselilyphotography.com/wp-content/uploads/2013/09/mindygledhill_mindygledhill_troublenomore_96k.mp3” type=”audio/mpeg” /> Your browser does not support the audio element. </audio>

Graphic-Spark

Hi,

When the FullScreen Slider is selected as a gallery, all content on the page will not display. The slider will take over. This is mentioned in the documentation here.

If you require more help, please post within the Support Centre @ http://help.themeva.com

Thank you.

How do I translate the form ?? it is highlighted

http://prntscr.com/4vj4wq --------------

How do I use the map ?? It does not appear

http://prntscr.com/4vj7b2
Graphic-Spark

Hi,

You can translate the site using a plugin called Codestyling Localization. More information on this here.

Support can take a look at your site to see exactly why the map is not appearing. Please post your question within the Support Centre @ http://help.themeva.com and support will be more than happy to help.

Thanks.

Hi. My client had a previous developer purchase and install this theme on their site. Yesterday I tried to re-purchase this theme to get the latest version but had problems. I deposited $200 with Envato in October 2013 and discovered yesterday that my remaining credit had been taken. Is there an alternative way to purchase the ePix theme?

Graphic-Spark

Hi,

I am sorry to hear that. You can re-purchase the theme by going here and clicking the green Purchase button. From their, you will get an option of either adding credit or paying via PayPal with a credit or debit card.

If you are still having issues, I recommend contacting ThemeForest directly.

Hope this helps.

spraylab Purchased

Hi , i’have the same problem I can’t add a slide in a page or edit one existent, after wordpress update…every has changed…

How can I do?

Graphic-Spark
Graphic-Spark Author Team

Hi,

I recommend updating to the latest version of ePix as it has been updated to work with WordPress 4+.

Please see the documentation here for more information on this.

If you get stuck or have other questions, please post them within the Support Centre @ http://help.themeva.com and support will be more than happy to help.

Thank you.

Hi I have two questions: 1) it is possible to remove the cart system? 2) in place of putting the cart icon facebook?

Graphic-Spark

Hi,

If you do not install the 3rd party plugin WooCommerce, the cart icon and system will not show. You can turn on Social icons and choose which icons appear at the top of the sidebar instead of the cart icon for example.

Hope this helps.

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