398 comments found

Hi we bought your theme , we have the needs of the ipad device side bar is not from the left but is it possible?

themeva-support

Hi,

You can do this by turning off the responsive mode within the theme options. Under Theme Options > General > Responsive, OFF.

Hope this helps.

Default-user

If I put off responsive then it would not work even on tablets and mobile, but this should not happen. Only and only on iPad should appear sidebar, is this possible?

themeva-support

Hi,

It will still work fine, it just will not be responsive. The design of the theme means that the sidebar is present on the desktop version but due to screen size limitations, it is located at the top of mobile and tablet devices.

Sorry about that.

werbebox Purchased

hallo, how can i activate the normal visual composer items? not all the basic items are active … like standard gallery and so on thanks a lot! kind regards andreas

themeva-support

Hi,

These are de-activated as the theme contains more powerful options, but you can re-activate them by going to Settings > Visual Composer > User groups access rules > Administrator > Select the elements you want to be displayed from there.

Hope this helps.

marakud Purchased

Hi ! Thanks for this nice theme !

I have an issue with the grid gallery. I tried a lot of manipulation but there always are issues which are :

1- on the frontpage my page is empty OR 2- if i would like my gallery to be in the left side, i have frame without images.

so i don’t understand how this gallery works.i’m lost :-(

Furthermore, is there a possibility to have all images reorganise in view to delete white space between vertical and horizontal pictures ?

Thanks for your help.

themeva-support

Hi,

I am not 100% sure what you mean by this, have you checked out the documentation about galleries and slide sets here? I recommend taking a look at that first.

If you are still having issues, please post up your question and URL on the Support Centre @ http://help.themeva.com and support will be happy to assist you fully.

Hope this helps.

Default-user
marakud Purchased

Thanks. i take a look and i will come back :-)

marakud Purchased

Hi ! Another topic.

How can i display my woocommerce page like the demo’s shop page. Actually :

1- i have sidebar 1 and sidebar 2 in the template but my widget is not display like in the demo.

2- i can’t add a carousel gallery like in your shop page. When i display my product page, the carousel gallery is not display while in the other page it is.

thx a lot

themeva-support

Hi,

You basically need to create a separate page with the WooCommerce shortcode on it as when you set a page to be the official WooCommerce page, the plugin takes over the page and adds its own content.

You can find more information about this here on the Support Centre site.

Hope this helps.

paceqq Purchased

Hi,

Is there an option to change the fullscreen slider image overlay opacity?

Greetings

themeva-support

Hi,

Do you mean the title overlay? If so, there is no option but you can use a simple bit of CSS to do this.

Hope this helps.

Default-user
paceqq Purchased

Yeah, this is what i meant. Just wanted to make sure there is no option somewhere hidden which I did miss before I start fiddling around with the css

themeva-support

Hi,

Yes sorry there is no option for this, but as mentioned above, you can use CSS to achieve this.

Thanks

crhoades Purchased

I’m loving the theme so far, but I’m not able to get the recent post grid to actually show as a grid with columns. I have it set to three columns, but it’s just stacking them on top of each other – http://ericmatels.uldev.co/ Can you help?

themeva-support

Hi,

Please can you post this question on the Support Centre @ http://help.themeva.com and a member of support will be happy to assist you further with this issue.

Thank you.

zeckham Purchased

Hi i have an epix theme. I don’t know if im being stupid BUT the main menu on the left hand side keeps disappearing after a set amount of time.

In the past i have been able to control the duration that the menu is visible for before it hides…

I want mine to stay there permanently…. www.capital-construction.co

Thank for your help

Default-user
zeckham Purchased

its ok. found it. menu autohide is able to specified under each individual page… thanks for a great theme

themeva-support

Hi,

Great, glad you figured it out. Thank you for the kind words. Have a great week :)

Dear helpdesk,

I see that the question I wanted to ask has been asked about 10 months ago and I was wondering if the feature had already been added during an update. The question is:

If having the fullscreen slider, is it possible to show all pictures as a thumbnail rail, for example in a line on the bottom to have an overview of all pictures in this gallery?

Thank you very much in advance for your reply!

themeva-support

Hi,

Unfortunately this will not be added into the next update but it is a good idea and will be taken into consideration.

Thank you.

Default-user

Thank you for your reply! It’s a pity, since this theme has almost everything I’m looking for…

Hi. I just bought your theme. I’ve been working with the demo. The HOME page. I’d like to put down of the slider a section but it giving me a white space and then the color background of the section that I added. Is there a chance to remove that white default section?

themeva-support

Hi, do you mean there is a gap between the rows within Visual Composer? If so, please see the documentation here for more information.

If you are still having issues, please can you post this question on the Support Centre @ http://help.themeva.com and a member of support will be happy to assist you further with this issue.

Kind regards.

Hi:

good themes, but I have some questions need help, my site:

http://full-sweet-inn.com.tw

1. how to set cover page slider title and text background transparent?

2. when use mobile phone’s browser, the cover slider images not appear, how to show it?

thank you!

themeva-support

Hi,

1. You will need to change the background color of the following CSS classes. If you would like us to do this for you, you will need to sign up to the Customization Forum here.

.title.caption.skinset-main.nv-skin.caption-static
.content.caption.skinset-main.nv-skin.caption-static

2. Just tested this on a mobile device and the images seem to load up fine for us. If you are still having issues, please can you post this question on the Support Centre @ http://help.themeva.com and a member of support will be happy to assist you further with this issue.

Kind regards.

Hi

Couple of questions

1. How do we disable right click option Globally 2. how do we make suggested posts to show up in blog 3. For the life of me , in the installed demo content . I can’t figure out how that video is coming up again n again and where is the code on home page.

themeva

Hi,

I’ve answered your questions via the Help Center :)

Koehleno Purchased

Hi,

in which file can i resize the “entry-title” (Font Size in the Blog) ?

themeva

Hi,

You could just add some CSS to Appearance > Theme Options > Customize > Custom CSS e.g.

#content h2.entry-title {font-size:50px;}
gubaguba Purchased

Sadly not a good match for me as all but one of the galleries forces the images to fit galleries and thus crops the images. As a professional image creator this is not an acceptable way for me to show my images. I have spent several days trying to make it work waited for updates but in the end it is not something I can use. If I knew the theme was designed this way I would have never purchased it. Beautiful theme just not appropriate design for showing images as they were created.

themeva

Hi Paul,

Again, I’m sorry to hear this. If you change you mind, I’m happy to assist you with that you’re trying to achieve.

Hello,

I have a question for you. I will like to add google adsense to my page and don’t know how to do that. Can you help?

themeva

Hi,

You can add it a number of ways, to a sidebar / footer widgets or into the content via the Visual Composer page builder. Simply copy and paste the code into the relevant area.

Hi

I have been using your great theme for the past few months. Just to refresh your memory, I had asked you before buying

“Is it possible to customise your lightbox like this? http://themes.themegoods2.com/core/

A drop shadow effect on an absolutely white background? Since the lightbox used here is similar to yours, I hope we can tweak it?

AND HERE’S WHAT YOU HAD CONFIRMED:

All you would need to do is add this into the Custom CSS field: .fancybox-overlay { background: rgba(255,255,255,0.8); }

Now I am confused as to where to insert this CSS code.. I’ve tried it in the Customisation tab under the Theme Options but it isn’t working.. Kindly guide me…

Thanks Gaurav Marwaha

Hello. Is your WP theme compatible with wpml ?

themeva

Hi,

Yes it is :)

I bought this theme and it did not install onto wordpress. I went to the support center and that didn’t even work with the user name and password I just created. Complete failure, I’d never buy from these people again.

themeva

Hi,

I’m sorry to hear that you’re having issues. The theme installs absolutely fine onto Wordpress and has done for over 2,000.

I also have 9,000 users on the Help Center and I’ve just checked your username and there has been no registration by you.

What error message did you receive when creating the account on the Help Center?

themeva

Also, in case you haven’t tried the Envato toolkit install method, please take a look here: http://themeva.com/docs/epix/theme-installation-updating/

PcNetLab Purchased

Hello, Merry Christmas.

I was looking for a Photographers/Compentitions theme and i checked your theme and i loved it. So before purchase i would like to ask you if you have any “friendly” form creator plugin to suggest for your theme to suit?

Thank you.

themeva

Hello, Merry Christmas too!

The theme works great with Contact Form 7 and I’ve just tested with Formidable and that seems to work great too. :)

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