457 comments found

hi,

after downloading the demo content.. everything looks good apart from when I visit the portfolio page.. nothing loads.. just the loading icon in the centre of the page keeps spinning??

please advise

thanks

Default-user

the portfolio aka /stage page only loads when I click edit page.. then visit page again.. then the page loads.. other than that if I am on the home page and click portfolio it doesnt

themeva

Hi,

For support, please use the Help Center @ http://help.themeva.com

It maybe a plugin, the Advanced Excerpt plugin has been causing a few issues lately and I’m about to stop recommending it. Please try disabling that plugin and see if it then displays.

Prepurchase question:

I am looking to build a photo website similar to http://www.radhanathswamiphotos.com/

Does this theme allow filtering of galleries by categories (preferrably nesting of categories too)?

Thank

themeva

Hi,

Yes it does, you can use Portolio, Post or even Product Categories to filter.

Hello,

Iam making a website with epix and i have some troubles with icons on various browsers like chrome, IE and Firefox (On Safari all is ok). I noticed the icons appear correctly on mobile devices like smartphones, but not on computers. If you want to have a look, the website is www.pilatessens.com. Thanks for your Help

Default-user

by the way, i tried to desactivate all plugins without results…

themeva

Hi,

I’ve replied via the Help Center :)

I know you’ve said in other posts that the menu is only slide in from the left. I am a developer and have extensive programming experience. How hard will it be to make the switch so the menu slides in from the right side of the screen instead of the left? I’m just wondering for someone with extensive programming experience, will it take under an hour or will it involve a lot more work than that. Don’t want to bother with this theme unless I know it’s not going to be much work to make that switch.

themeva

Hi,

It’s not that difficult – the CSS in the rtl.css ( which is included in the theme ) has the majority of the code anyway.

Switching it to horizontal is much more involving because of the menu system has to change.

how do I do get a full image on a header with type on a page like this http://themeforest.net/item/epix-fullscreen-photography-wordpress-theme/full_screen_preview/5783556 but full width.

Default-user

I know thats the example of what I want to achieve. I tried to login in to the help but it would let me for some reason

themeva

Hi,

Sorry for the delay. You’re already registered – that’s most likely why you received an error. Please reset the password here: http://help.themeva.com/wp-login.php.

The home page of the ePix demo is the Fullscreen Slider. Please see the documentation on how to achieve this or use the demo data.

http://themeva.com/docs/epix/how-to-add-a-gallery/

I hope that helps.

Default-user

yes thank you helped alot!

Kami_ Purchased

Hi,

I have already pourchased your theme and its awesome, but I have one question.

My problem is that I want to add gallery with many photos – about 600 photos repeatedly every week. Its galleries with graduation balls and so on.

What is easiest way to do that? I this that slide manager isnt the best way.

themeva

Hi,

Sorry I missed this. It’s always best to use the Help Center @ http://help.themeva.com

For that situation, I would use multiple Slide Sets and then use the Ajax Lazy Load to help with the page load speed.

Hi, i love this theme, but before i buy this theme, may i know whether this theme has FAQ shortcode/function? thanks

themeva

Hi,

You could use the “Toggle” function, this could have the Question and you click it for the answer?

Default-user

hi thanks for the answer. its good enough :-). one more question, i would love to use your theme for my company that providing a camping services so i may need booking page for the tent/camp/room too.. so do you think there have any plugins that i can use for booking that support by your theme too? im sorry my english is not that good. thank you

themeva

Hi,

I’ve not tested any booking plugins. However, there are plenty out there. I did a quick search in the WordPress repository and found this for example: https://wordpress.org/plugins/booking/

Hello

I am having a few problems with my theme. Also, I can’t sign up for the support site, and you havn’t emailed me back yet.

I want to recreate the shop page on your demo site here: http://epix.themeva.com/photography-e-commerce/

My domain is here: http://www.exquisiteunwrapping.com/shop/

You will notice a few problems: 1. Top slider will not work, even though I followed the instructions in the theme. I configured it and everything, but I can not get the normal product slier to be above the page Title.

2. Since I upgraded woocommerce, the product “Add To Cart” buttons have lost their Cart Icon.

3. The sidebar, when enabled, starts at the top of my page, not underneath my breadcrumbs and in alignment with products.

Please help, thanks!

themeva

Hi,

You’re already registered, you can do a password reset via http://help.themeva.com/wp-login.php.

1. The slider is added to a normal page and then a shortcode is added to the page for the shop. The one I’m using on the demo site is the following:

[recent_products per_page="12" columns="4"]

2. I’ll look into this, it may have been removed.

3. Can you post a link onto the Help Center and I’ll take a look for you.

Default-user

Hi, and thank you for the help!

1. Solved. The short code worked, thanks.

2. Yeah, need the buttons with cart icon fixed. The woocommrce upgraded messed it up.

3. Solved. The sidebar works fine once you use the shortcode from point #1.

Thanks! I look forward to your response and/or solution for the cart buttons.

Thanks!

themeva

Hi,

Sorry for the delay.

2. I’ve tested this and they still appear to work for me. The demo site is using the latest version of Woocommerce and as you can see it has the icon.

I have the theme installed but am having trouble styling the posts or the portfolio items. I don’t see the Visual Composer option for posts for some reason. How do I style the posts/portfolio items like the “TAXI!!” page in the portfolio?

themeva

Hi,

Is there any way for you to install the demo data? This would give you an example of how each one was done.

If you post onto the Help Center, I could send you just the Portfolio demo data and that would be the best way to see how it was achieved.

I like the theme. Visually, it’s great. Is there any form of pagination in this theme? Whether it be showing numbers on the bottom or a phrase like “next page”, in order for this theme to work for me, I would require it to show a certain amount of images per page. If I decide to add hundreds of images to the site (which will be a photography site) I would not want them to load on the same page. It would make the page way too long and load slowly.

themeva

Hi,

There, you can use Ajax to load images as the user scrolls down or clicks a “load more” button.

I hope that helps?

Hi, Themeva Team

I interest your theme and i want to use your theme to create a Hotel website. Question is Did your theme support to customize a Hotel website? and what a plugin that support your theme about room booking ? any test before? please introduce me before i bought it thankyou :)

themeva

Hi,

Yes it will suit a Hotel website just fine.

I’ve not tested any plugins that do this, however the theme is designed to be compatible with as many plugins as possible and if you run into any issues with compatibility, I’ll be happy to help. :)

Default-user

thank you for your help :)

ruper Purchased

Hello, congratulations for your theme, i’ve purchased it. I’ll hope it will work fine with with my site.

I have some question:

1) I have tried the CSS class fit_height, fit_width and fit_contain and they d’ont work… the images appear very big. i used them in the Slide Set Manager and then i introduce it in a page usin Gallery control.

2) it is possible it is a silly question, i want a page like default entering the site… what is the link for to access to the blog (the posts)?

thank you in advance

Ruperto

themeva

Hi Ruperto,

It’s always best to use the Help Center @ http://help.themeva.com for support. Questions like this have probably been answered already.

Are you using those settings with the Fullscreen Slider?

You can set any page as a Blog page. Simply create a new page and goto Page Attributes and select the “Blog” template. Then within the page, locate the “Blog” tab and select what categories you want to display.

If you require any further help, please post onto the Help Center @ http://help.themeva.com

Hi,

I’m considering to buy the template for a client. I’m seeing if it’s possible in the Gallery Grid to include not only images but also videos in the grid?

Thanks!

themeva

Hi,

Yes it’s possible to include videos too :)

Presales question….I am going to create a stock imaging website and sell digital downloads and prints. Do you know if your theme is compatible with NextGen Gallery Pro?

talope Purchased

Hello there, congrats on this great theme!

One quick question, is it possible to change the amount of zooming in full background slider option? I need to change how much it zooms (decrease it) not extend the duration of sliders.

Thanks a lot!

talope
talope Purchased

Also can you please explain me how can I set differend background images for different pages? I have read all the documentation and watched your videos but when I try to just set different skins for pages everything looks the same for some reason..

I go everysingle page, create a new skin (duplicate the one I like) and just use a different picture for the background but even though each page has a different skin assigned everything looks the same :/

themeva

Hi,

There is an option within the Skin Customize > Background > Set background type to Image Positioned + Full > Select the Featured Image option.

You then can set the featured image for each page you want one to display one.

I hope that helps?

Again, for further help, please use he Help Center @ http://help.themeva.com

talope
talope Purchased

I checked this option but if I use this then the shop and product page is messed up – in product page I need to use a product image as a featured.

itstariq Purchased

Hi Guys,

I just bought your theme and can’t seem to install it? it says the styles.css is missing. Could someone please walk me through, as to what I should be doing? Am I missing a step?

themeva

Hi,

It sounds like you’re uploading the entire zip from themeforest. Check out the installation documentation here: http://themeva.com/docs/epix/theme-installation-updating/

Great theme,

however I have a question considering selling photos. Pictures that are supposed to be presented in galleries are ~1200px or less wide and have a watermark, when the final product, delivered to the customer is full size – somethimes 36MPX, and obviously without the watermark.

How is it solved? Also is there there a protection against hotlinking?

How does this system deliver the

themeva

Hi,

I’d upload all the Gallery images watermarked and then you can upload the downloadable version to the woocommerce plugin and this will be given to the customer upon purchase.

As for the protection of the images, you can use plugins to disable the usual method of trying to save the image. But they will only have access to the watermarked images either way.

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