448 comments found

hi,

after downloading the demo content.. everything looks good apart from when I visit the portfolio page.. nothing loads.. just the loading icon in the centre of the page keeps spinning??

please advise

thanks

Default-user

the portfolio aka /stage page only loads when I click edit page.. then visit page again.. then the page loads.. other than that if I am on the home page and click portfolio it doesnt

themeva

Hi,

For support, please use the Help Center @ http://help.themeva.com

It maybe a plugin, the Advanced Excerpt plugin has been causing a few issues lately and I’m about to stop recommending it. Please try disabling that plugin and see if it then displays.

Prepurchase question:

I am looking to build a photo website similar to http://www.radhanathswamiphotos.com/

Does this theme allow filtering of galleries by categories (preferrably nesting of categories too)?

Thank

themeva

Hi,

Yes it does, you can use Portolio, Post or even Product Categories to filter.

Hello,

Iam making a website with epix and i have some troubles with icons on various browsers like chrome, IE and Firefox (On Safari all is ok). I noticed the icons appear correctly on mobile devices like smartphones, but not on computers. If you want to have a look, the website is www.pilatessens.com. Thanks for your Help

Default-user

by the way, i tried to desactivate all plugins without results…

themeva

Hi,

I’ve replied via the Help Center :)

I know you’ve said in other posts that the menu is only slide in from the left. I am a developer and have extensive programming experience. How hard will it be to make the switch so the menu slides in from the right side of the screen instead of the left? I’m just wondering for someone with extensive programming experience, will it take under an hour or will it involve a lot more work than that. Don’t want to bother with this theme unless I know it’s not going to be much work to make that switch.

themeva

Hi,

It’s not that difficult – the CSS in the rtl.css ( which is included in the theme ) has the majority of the code anyway.

Switching it to horizontal is much more involving because of the menu system has to change.

how do I do get a full image on a header with type on a page like this http://themeforest.net/item/epix-fullscreen-photography-wordpress-theme/full_screen_preview/5783556 but full width.

themeva

Hi,

That links to the main demo site. Please remove the “Frame” and then paste the URL.

For further support, please use the Help Center @ http://help.themeva.com

Default-user

I know thats the example of what I want to achieve. I tried to login in to the help but it would let me for some reason

themeva

Hi,

Sorry for the delay. You’re already registered – that’s most likely why you received an error. Please reset the password here: http://help.themeva.com/wp-login.php.

The home page of the ePix demo is the Fullscreen Slider. Please see the documentation on how to achieve this or use the demo data.

http://themeva.com/docs/epix/how-to-add-a-gallery/

I hope that helps.

Kami_ Purchased

Hi,

I have already pourchased your theme and its awesome, but I have one question.

My problem is that I want to add gallery with many photos – about 600 photos repeatedly every week. Its galleries with graduation balls and so on.

What is easiest way to do that? I this that slide manager isnt the best way.

themeva

Hi,

Sorry I missed this. It’s always best to use the Help Center @ http://help.themeva.com

For that situation, I would use multiple Slide Sets and then use the Ajax Lazy Load to help with the page load speed.

Hi, i love this theme, but before i buy this theme, may i know whether this theme has FAQ shortcode/function? thanks

themeva

Hi,

You could use the “Toggle” function, this could have the Question and you click it for the answer?

Default-user

hi thanks for the answer. its good enough :-). one more question, i would love to use your theme for my company that providing a camping services so i may need booking page for the tent/camp/room too.. so do you think there have any plugins that i can use for booking that support by your theme too? im sorry my english is not that good. thank you

themeva

Hi,

I’ve not tested any booking plugins. However, there are plenty out there. I did a quick search in the WordPress repository and found this for example: https://wordpress.org/plugins/booking/

Hello

I am having a few problems with my theme. Also, I can’t sign up for the support site, and you havn’t emailed me back yet.

I want to recreate the shop page on your demo site here: http://epix.themeva.com/photography-e-commerce/

My domain is here: http://www.exquisiteunwrapping.com/shop/

You will notice a few problems: 1. Top slider will not work, even though I followed the instructions in the theme. I configured it and everything, but I can not get the normal product slier to be above the page Title.

2. Since I upgraded woocommerce, the product “Add To Cart” buttons have lost their Cart Icon.

3. The sidebar, when enabled, starts at the top of my page, not underneath my breadcrumbs and in alignment with products.

Please help, thanks!

themeva

Hi,

You’re already registered, you can do a password reset via http://help.themeva.com/wp-login.php.

1. The slider is added to a normal page and then a shortcode is added to the page for the shop. The one I’m using on the demo site is the following:

[recent_products per_page="12" columns="4"]

2. I’ll look into this, it may have been removed.

3. Can you post a link onto the Help Center and I’ll take a look for you.

Default-user

Hi, and thank you for the help!

1. Solved. The short code worked, thanks.

2. Yeah, need the buttons with cart icon fixed. The woocommrce upgraded messed it up.

3. Solved. The sidebar works fine once you use the shortcode from point #1.

Thanks! I look forward to your response and/or solution for the cart buttons.

Thanks!

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