313 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello.

I’m trying to desable, or edit, at least, the INFORMATION icon that stays on the top of the sidebar menu. At de dock icon. It’s called informationdock and I don’t find the option do disable or edit it anywhere.

Is it editable? Can you help me, please?

Thank you!

Default-user

Nevermind, I’ve just found where it is. Information pannel in Widgets.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

hi, pre-sales question . . . i was testing epix.themeva.com on my ipad. the navigation doesn’t work. is there a workaround for having a mobile menu because it appears to me there isn’t anyway to navigate on an ipad.

thanks

themeva

Hi,

I’ve just tested with an iPad 2 and it works absolutely fine. What iPad are you using?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
rocked18 Purchased

Hi,

Is it possible to do the following with the mobile menu.

1. Extend the auto hide time (just for mobile)

2. Turn the auto hide function off for mobile? So it stays on all the time?

For mobile its a little confusing how you navigate back to the menu once its hidden so I would like to make it easier for my users to find the mobile menu.

Thanks

themeva

Hi,

1. Unfortunately not, the autohide time is for both desktop and mobile.

2. I could help you with the CSS for this and give you a guide to where to change it. Or you can use the customization service where we can do it for you.

I’m creating a new function at present where it displays the “stacked bars” menu icon when it’s hidden, so this maybe the best method anyway.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Greetings. I have few questions before I make the purchase, as I really like your theme. 1. Is there an option for a calendar that I can edit to show available dates? 2. I read on previous comments you were working on a secure login where clients can view their photos by using a password. Is that up and if not, wen will it be? Thank you for your assistance.

themeva

Hi,

1. You could use the standard WordPress calendar widget or you can use a plugin to suit your needs.

2. Yep, that’s working now – you simply set a password on the page where you want the client to login.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

HI there is there a way to remove the info button and arrow button at the very top of the menu?

themeva

Hi,

Yep, goto Appearance > Widgets > and remove any content within the Information Panel.

The arrow button sounds like the Social icons, goto Appearance > Theme Options > Social and turn off social icons or if you want the social icons and not the share icon, turn off the “Share icon” option.

themeva

For any further help, please use the Help Center @ http://help.themeva.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

Is there anyway to implement a sticky footer for this theme? I’ve noticed setting this up for a client that if there isn’t much content, the base below the footer is white and doesn’t look so great.

Regards

themeva

Hi,

There is an easy CSS fix what could make the page a minimum height and therefore show the footer at the bottom of the page?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi I updated WP to 3.9.1. I then installed Visual Composer from ePix theme. Visual composer seems to work for page creation, but when I tried to edit Slide Set, it shows only XML field. I have no way to update my slide right now.

Thank you!

themeva

Hi,

Please ensure you’re using the latest version of the theme too, this was fixed a number of weeks ago.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I hope you are well.

would it be possible to remove a name of image from slide set manager ? What I don’t like is that names appear on every slide . I’d like to see only changing pictures without their names on my front page.

thanks ,

greg

themeva

Hi Greg,

You’re best using the Help Center @ http://help.themeva.com for support.

You can hide the names by setting the Slider content to Image only – this is done on the setup of the Slider itself, either via the Visual Composer or Page options.

Default-user

thanks for getting back to me. I wish I could use the given website but to register I have to enter a purchase number and I don’t know what it is.I’ve tried invoice number and order id but still no joy. Anyway I need your help again with names of pictures. I can’t get rid of them if my slider is set as carusale and the lightbox is enabled. Any idea how I could disabled it ?

setting the Slider content to Image only doesn’t help

themeva

Hi Greg,

The purchase code is in your License file, goto ThemeForest > Account > Downloads > ePix and download the license file, there you will find the Purchase Code.

Once you’ve registered, please post that question and support will investigate for you today.

Default-user

Thanks, I posted my query on the other forum :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello.

I’m trying to install google analytics tracking code, but it keep me telling the code hasn’t been installed. I’m copying the entire code from analytics page and pasting it directly to “tracking code” field available on theme options. How can I make it work?

Thank you.

themeva

Hi,

That’s strange, I can confirm it is working. Are you including the <script> tags too?

Default-user

Hi,

yes, I’ve used the tags. Actually, as it didn’t work, I searched for other tracking tool and signeup for “goinup.com”, a tracking device. I used their tag, which is also in javascript, and it worked.

I don’t understand :(

themeva

Can you post your WP login details onto the Help Center @ http://help.themeva.com and support will be happy to take a look for you.

Default-user

OK, thanks. I’ll try.

Another doubt: Is there anywhere I can disable that small icon (with a chain, meaning that the picture has a link) when putting my mouse over it? I mean, I know I can disable the link. I’d like to keep the link, but without that icon appearing. Is it posible?

Default-user

Hello?

themeva

Hi,

My apologies, I missed this.

If you post this onto the Help Center @ http://help.themeva.com, support will give you the CSS to hide the icon.

It’s always best to use the Help Center as questions are answered much more frequently than on here.

Default-user

No problem.

I’ve got in touch with the Help Center. Waiting for response. Thank you for your attention.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Guys, I have purchased this theme, quick question, is there any easy way on the homepage to access the play / pause button on the vimeo video. When I go to move the mouse to access it the menu covers over it. Just wandering if there is any other way to have this clickable. Otherwise theme is fantastic.

Thanks

Pete

themeva

Hi Pete,

Unfortunately not, however the entire video is clickable which will play / pause it.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Anatal Purchased

Hello, How can I make it rtl support theme? And how to install font files? (by font-face in CSS) Thanks Anat

themeva

Hi,

I’ve been working on the RTL side of things the last month or so. The latest version should be much more compatible.

Please ensure your RTL file ( ePix/rtl.css ) is the same as this one – http://epix.themeva.com/wp-content/themes/ePix/rtl.css

You can use a plugin named “Use any font” for this – https://wordpress.org/plugins/use-any-font/

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

HI there

When I add a Grid Gallery, it does not display and also wipes out all my content. http://brokenbaypearls.wiseupmarketing.com.au/our-story/

Any ideas? thanks

Default-user

Can you please help?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have updated to WP v3.9.1 and Visual Composer v3.7.4 however when I go to edit any page or style sheet I get a slew of options/buttons that are unclickable.

I am unable to edit for create any pages do to this. Could my theme be broken? Please help!

Default-user

I have also updated my theme.

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