313 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I am using the grid gallery with massonry option but with one problem certain tiles below don’t get cut off properly. Is there a way to align them properly? (cutting the line below the gallery with no white spaces)

themeva

Hi,

Can you post a link onto the Help Center @ http://help.themeva.com and support or myself will take a look for you.
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ire84h Purchased

Hello Is it possible using the lightbox without the title in the photo? I would like just the photo, but not the title at the bottom

thanks

themeva

Hi,

If you post this onto the Help Center @ http://help.themeva.com ( or search for it as it has been done before ) support will show you how to hide them.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hello,

I’m using the Fullscreen slider and I’d like to adjust the duration/speed of the fades between images. How and where can I adjust that?

thanks

themeva

Hi,

Unfortunately it can only be changed manually via the files, if you post onto the Help Center @ http://help.themeva.com – support will direct you to where it needs to be changed.

  • Bought between 10 and 49 items
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 100 and 1 000 dollars
  • United Kingdom

Hi

A basic pre sales question, I presume you can create the basic blank pages to be able to create multiple gallery pages?

themeva

Hi,

I’m not sure what you mean? If you mean can you create multiple gallery pages of your choice, yes you can.

OpaCreative

I have purchased it now and have a question that I was just about to type on your support pages. I can’t find any documentation on how to create filterable gallery’s? I need to create a portfolio gallery that is filterable by types of images, and I cant see anywhere in the instructions on how to do this?

themeva

Hi,

It’s always best to post onto the Help Center – I see Tom has replied to you yesterday :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I have installed the theme and the demo content. For the homepage i only have a classic and a fullscreen version demo template. I’m missing the homepage-templates as shown in the preview specially example III. Can you please provide me with these examples?

themeva

Hi,

My apologies for this, I’ll need to update the demo data.

Example III is the Grid Gallery page – which is in the demo data, just not under the header Example III.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, is it possible to have the menu items expand on click rather than hover? I have never liked hover drop downs on vertical menus, seems to me they just jump about too much.

Nice theme by the way, I have your other two :-)

themeva

Hi,

Currently there is no default option for this, I’d need to look into whether it would work in real terms. It could probably be done with a customization.

Thank you for buying the other two too :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I am facing a problem while using this theme. Whenever I want to create Slide Set using Slide Set Manager, visual composer just flashes for few seconds and then goes away and all I get is custom fields. Why so ? I am really frustrated now done trying all. Please help me.

themeva

Hi,

It sounds like you need to update the theme. This happened a few weeks back with an older version.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

after install prompted to install plugins – then get this:

Fatal error: Class ‘TGM_Bulk_Installer

Install of the plugins fails.

Thanks, Steve

themeva

Hi Steve,

A couple of users have experienced this, it then proceeds to disappear, please try installing them again and let support know @ http://help.themeva.com if you’re still having issues.

Default-user

I just downloaded the plugins from wordpress.org and the install worked. no problem.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
wizefox Purchased

HI~

Portfolio category I would like to know how to change the order.

And category pages to flip through photos increases, I would like to know how to see.

themeva

Hi,

I’m not sure what you mean by changing the order of the portfolio categories? For support, please use the Help Center @ http://help.themeva.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bs3kg Purchased

So I’m using this theme but I have a lot of big images and wordpress only allows 1mb uploads. So a lot of them wont upload. What’s the best solution for this? I have explored the flickr API option but the photos look differently in gallery mode.

themeva

Hi,

It’s a good thing the limit is 1mb – any more than this and users will struggle to load the galleries.

I recommend using the likes of Photoshop to optimize the images for web use.

Default-user
bs3kg Purchased

Ok thanks. One other problem I am having is that i have my images downloaded and when im adding them to my slide set, if i have more then one page of images as soon as I click to the next page to select more of my images the page goes blank and I get an error message

themeva

That’s strange, can you post your WP login details onto the Help Center @ http://help.themeva.com and support will take a look for you ASAP.

  • Has been a member for 4-5 years
  • Exclusive Author
  • Europe
  • Bought between 1 and 9 items

Hi. Is is possible to change the blog layout to 2x wider images and no sidebar??

Thanks. P

themeva

Hi,

Yes it is, you can set any width for the images and set to full width content ( without sidebars ).

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I bought Epix theme, but I’ve got a problem after installing the plugin js composer: Warning: Illegal string offset ‘param_name’ in /homez.22/scienced/www/wp-content/plugins/js_composer/composer/lib/mapper.php on line 66. I’ve read on your website that It’s because you have PHP 5.4 and error_logs reporting. You’re link solution “http://help.themeva.com/bbforums/topic/visual-composer-mapper-fix/« is not active anymore. Could you please send me another link to fix the problem, That would be so great ;) as I’m struggling. Thank you very much

themeva

Hi,

Updating to the latest version of the theme and visual composer ( see this guide here http://help.themeva.com/theme-issues/ – visual composer is out of date ).

If you’re still having issues, please post onto the Help Center @ http://help.themeva.com along with your WP login details and support will take a look for you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

Pre-sale question: Can you replace the circular epic logo on the demo with a custom logo, circular or any shape?

Thanks

R

themeva

Hi,

Yep, you can have any logo you choose.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bs3kg Purchased

Finally got my site to be faster with the w3 plugin and everything so the front end site is fast but my admin panel is sooo slow to load. Ive installed and uninstalled the theme and the wordpress instance a bunch of times but its not helping. Any ideas?

themeva

Hi,

I’m not sure why that would be, can you post your WP login details onto the Help Center @ http://help.themeva.com and I’ll get support to take a look for you.

Default-user
bs3kg Purchased

Ive tried logging in for the past week but after I make a login it doesnt work

themeva

My apologies, I’ve been away the last few days. You should be able to do a password reset here http://help.themeva.com/wp-login.php – you’re already registered there.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

Great looking theme! I have one quick question before purchasing.

Can I create Album pages that contain multiple galleries and then galleries contain the images?

E.g. Album Page containing thumbnails for all the galleries such as Landscapes, Portraits, Action, Wildlife, Insects etc. So it’s something like Album -> Landscapes -> Images. Or from the same Album -> Portraits -> Images. etc…

Looking forward to you response, hope that made sense… Cheers, Jeff

themeva

Hi Jeff,

You can create all Galleries using the Slide Manager e.g. Portraits, Action etc, place each of these Galleries onto individual pages and then create one more Gallery that contains cover images for each individual Gallery that links to the relevant page.

I hope that makes sense and is that what you meant?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Is it possible to have the grid gallery images (also categorised) shown in seperate pages like 9 images per page?

Is there something or setting i can change to achieve this?

themeva

Hi,

Unfortunately not, there is no easy way to spread the filtered categories across 9 pages. The likelihood would be you’re on one page and you hit a filter and it wouldn’t show anything .

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

would carry with the theme music?

themeva

Hi,

You can use plugins to add music. But by default the only way is to use the WordPress media player.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi!

I am having trouble getting the slider to show correctly. I have 4 added but only 2 are coming up on the slider.

http://delica.websitewelcome.com/~leblank/
Default-user

nm got it figured out my bad.

themeva

I’m glad it’s sorted :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I don’t see any theme color options? The text links are currently green and I need to change them.

Thank you

themeva

Hi,

Please see the documentation on how to use the Skin Customizer, you can set to any color you like using this method.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi! :) just a pre-purchase questions… Is there a limit to the number of images in the background gallery home? Thank you

themeva

Hi,

No, you can set as many as you want, however it will just affect the loading for the user is there are many images :)

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