160 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Does this theme come with the intro page with the choice between the two sides?

rascals

Hi, Is not included by default. Contact us when you buy a template, you’ll can help in this matter.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

love this theme sent you an email please read :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, Am interested in buying this theme. Just wanted one clarity before we buy it. The Homepage Fullslider does not change images automatically on loading. Is there any option of getting this done?

Looking forward to a positive reply

Thanks.

Default-user

Thanks for the reply. I am assuming that although the screenshot is that of a wordpress admin, the same option will also be available for the html template.

rascals

Ahh sorry this is from Wordpress version. In HTML you can do this via javascript code.

HTML version does not have admin panel only Wordpress version.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
css_24 Purchased

Hi,

The Twitter feed in the footer currently shows only the last tweet. Is there a possibility to show the last 3-5 tweets in fade-in fade-out mode?

Thanks

rascals

Hi,

Unfortunately, but the default template does not have this feature. You can display more than one tweet in footer, replace .tweets list on (4 is the number of tweets):

<ul class="tweets" data-tweets-count="4" />
rascals

If you have any other problems or need further assistance, please create ticket via our premium support system http://rascalslabs.ticksy.com/.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
gatehouse Purchased
This is misleading. It is described as Eprom theme implying that it is Wordpress, when in fact it is a html template file set. If you want the Wordpress version visit http://themeforest.net/item/eprom-wordpress-music-theme/3737930
rascals

Hi, Thank you for your suggestion I will add this text to the item description.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hello i need to auto start this part : <!- nivo slider -> \\ and make only one transition exemple fade. what is the code for that please?

rascals

Hi, Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

div class=”masonry width-3-4 height-1-2 media” nivo slider div class=”nivo-slider img src=”placeholders/gallery-08.jpg” alt=”” title=”“

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

where is the purchase code?

rascals

Hi, Trouble finding your purchase code? For instructions please check: http://bit.ly/UUMBoj

rascals

Sorry please disregard previous comment.

Here you have FAQs: http://rascalslabs.ticksy.com/faq/914

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I bought this template and have had problems getting it work correctly. The pages are all broken and wont line up properly. I have tried contacting you guys but no response.

rascals

Hi, I’m sorry to hear you are currently having trouble.

This is probably error in wordpress installation. Today our support contact with you and help you.

Default-user

I haven’t heard from your support contact and it’s been over a week now. Please contact me to help resolve this issue. Thanks.

rascals

Hi, In Wed, 08 May we sent you email (ekansoft@... and djaymajesty@...):

To fix your issue you will have to reinstall WordPress, Template and optionally default template content.

If you need help with it we can assist you but to do that we will need access data to FTP and MySQL database.

Please do not hesitate to submit a ticket via our online help desk: http://rascalslabs.ticksy.com/ – our support staff will get back to you ASAP and assist with theme setup.

Create temporary FTP account for us.

Default-user

I have created the temporary FTP account but I don’t want to send it thru this medium because everyone can see it. However, what email should I send i to? Thanks for the prompt response. You guys rock.

rascals

Hi, you can send private ticket on http://rascalslabs.ticksy.com/ or you can send message via contact form on our profile page http://themeforest.net/user/rascals .

Default-user

FYI, I have sent the private ticket.

Default-user

I have sent messages upon messages and still no reply from you guys. This is absolutely not professional. I did all possible to get but all to no avail. I wonder why there’s no contact phone number.

rascals

Hello,

We have sent you mail 17.05.2013, it contained question about MySQL and FTP access. You should check your spam folder (if it wasn’t cleaned from that time yet) because probably this mail went there.

Contact with: damian.nitkiewicz[at]rascals.eu

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Puerto Rico
  • Referred between 1 and 9 users

i sent a ticket through your ticket system, but i need an answer asap.. i am ready to launch the site but my client needs the nivo slider to start automatically, i really need that ticket solved. thanks

rascals

Done, please check your ticket.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hey I have an issue with the music player on the index page. The total time of the songs does not show but is listed as 0:00 for all songs. So if a song plays you’d see 0:48 / 0:00 for example. Is there something I need to update in the jquery.mplayer.min.js for this to work? Please advise. Cheers

rascals

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, Twitter feed does not work, how to fix? Thanks

rascals

Hi, The reasons can be many, please do not hesitate to submit a ticket via our online help desk: http://rascalslabs.ticksy.com/ – our support staff will get back to you ASAP and assist with theme setup.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Mexico

Im using you template but I need to add social icon share inside blog entries, but not using you share button, i need to see each icon at the end of blog post, how i can do that

rascals

Hi, Unfortunately but the template does not have this feature.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi

I am trying to show more than 1 tweet. I updated the tweet.php file to following but still just shows 1

Any idea what I’m doing wrong..

} else { // variables $url = "https://api.twitter.com/1.1/statuses/user_timeline.json"; $count = 2;
rascals

Hi,

you can replace:

<ul class="tweets"> </ul>

on

<ul class="tweets" data-tweets-count="2"> </ul>
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I can not run, the button “submit post” page of the “contact” can you help me, please best regards

rascals

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

  • United States
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, i just buy the theme, can you tell me why the home page player is not working?????

rascals

Hi, Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hey hey, great work! I code the theme for Joomla now, can you give me the name of player extension ?

Best Regards!

rascals

Hi,

Thank you, the player (mplayer) is created by us and is based on the sound manager 2 libary.

Default-user

Thank you rascals, can you give me link to mplayer ?

rascals

Im sorry but we’ve made that script and it’s available only with our template.

Default-user

Thank you!

  • Bought between 50 and 99 items
  • Exclusive Author
  • France
  • Has been a member for 1-2 years
Fayco Purchased

THANKS

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I purchased the HTML version but have less understanding of it than I thought.. so I might buy the wordpress version instead, I’ve never used wordpress but the admin control panel seems a whole lot easier. How does wordpress work? Does everything go in the FTP just like with the HTML version? Can I change the orange colours to blue in wordpress just like I could in HTML? Or does HTML offer more customization? thanks!!

rascals

Hello, HTML version requires more advanced HTML/CSS knowledge. WordPress version is easier to manage but you should learn about WordPress first so you will know if it will fit your needs. Check http://codex.wordpress.org/Getting_Started_with_WordPress.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi i want to purchase this template, i just want to make sure that i get all demo features as shown when purchased?

Thanks

rascals

Hello You will get all demo features except images included in live preview and the page in which you select a template skin.

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