164 comments found

love this theme sent you an email please read :)

Hi, Am interested in buying this theme. Just wanted one clarity before we buy it. The Homepage Fullslider does not change images automatically on loading. Is there any option of getting this done?

Looking forward to a positive reply

Thanks.

Default-user

Thanks for the reply. I am assuming that although the screenshot is that of a wordpress admin, the same option will also be available for the html template.

rascals

Ahh sorry this is from Wordpress version. In HTML you can do this via javascript code.

HTML version does not have admin panel only Wordpress version.

css_24 Purchased

Hi,

The Twitter feed in the footer currently shows only the last tweet. Is there a possibility to show the last 3-5 tweets in fade-in fade-out mode?

Thanks

rascals

Hi,

Unfortunately, but the default template does not have this feature. You can display more than one tweet in footer, replace .tweets list on (4 is the number of tweets):

<ul class="tweets" data-tweets-count="4" />
rascals

If you have any other problems or need further assistance, please create ticket via our premium support system http://rascalslabs.ticksy.com/.

gatehouse Purchased
This is misleading. It is described as Eprom theme implying that it is Wordpress, when in fact it is a html template file set. If you want the Wordpress version visit http://themeforest.net/item/eprom-wordpress-music-theme/3737930
rascals

Hi, Thank you for your suggestion I will add this text to the item description.

hello i need to auto start this part : <!- nivo slider -> \\ and make only one transition exemple fade. what is the code for that please?

rascals

Hi, Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

div class=”masonry width-3-4 height-1-2 media” nivo slider div class=”nivo-slider img src=”placeholders/gallery-08.jpg” alt=”” title=”“

where is the purchase code?

rascals

Hi, Trouble finding your purchase code? For instructions please check: http://bit.ly/UUMBoj

rascals

Sorry please disregard previous comment.

Here you have FAQs: http://rascalslabs.ticksy.com/faq/914

lekansoft Purchased

I bought this template and have had problems getting it work correctly. The pages are all broken and wont line up properly. I have tried contacting you guys but no response.

Default-user
lekansoft Purchased

FYI, I have sent the private ticket.

Default-user
lekansoft Purchased

I have sent messages upon messages and still no reply from you guys. This is absolutely not professional. I did all possible to get but all to no avail. I wonder why there’s no contact phone number.

rascals

Hello,

We have sent you mail 17.05.2013, it contained question about MySQL and FTP access. You should check your spam folder (if it wasn’t cleaned from that time yet) because probably this mail went there.

Contact with: damian.nitkiewicz[at]rascals.eu

i sent a ticket through your ticket system, but i need an answer asap.. i am ready to launch the site but my client needs the nivo slider to start automatically, i really need that ticket solved. thanks

rascals

Done, please check your ticket.

SHARPEARS Purchased

Hey I have an issue with the music player on the index page. The total time of the songs does not show but is listed as 0:00 for all songs. So if a song plays you’d see 0:48 / 0:00 for example. Is there something I need to update in the jquery.mplayer.min.js for this to work? Please advise. Cheers

rascals

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

Hello, Twitter feed does not work, how to fix? Thanks

rascals

Hi, The reasons can be many, please do not hesitate to submit a ticket via our online help desk: http://rascalslabs.ticksy.com/ – our support staff will get back to you ASAP and assist with theme setup.

Im using you template but I need to add social icon share inside blog entries, but not using you share button, i need to see each icon at the end of blog post, how i can do that

rascals

Hi, Unfortunately but the template does not have this feature.

Hi

I am trying to show more than 1 tweet. I updated the tweet.php file to following but still just shows 1

Any idea what I’m doing wrong..

} else { // variables $url = "https://api.twitter.com/1.1/statuses/user_timeline.json"; $count = 2;
rascals

Hi,

you can replace:

<ul class="tweets"> </ul>

on

<ul class="tweets" data-tweets-count="2"> </ul>

Hello, I can not run, the button “submit post” page of the “contact” can you help me, please best regards

rascals

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

AndresSS Purchased

Hi, i just buy the theme, can you tell me why the home page player is not working?????

rascals

Hi, Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

Dreakman Purchased

Hey hey, great work! I code the theme for Joomla now, can you give me the name of player extension ?

Best Regards!

Default-user
Dreakman Purchased

Thank you rascals, can you give me link to mplayer ?

rascals

Im sorry but we’ve made that script and it’s available only with our template.

Default-user
Dreakman Purchased

Thank you!

Fayco Purchased

THANKS

nymphchan Purchased

Hello, I purchased the HTML version but have less understanding of it than I thought.. so I might buy the wordpress version instead, I’ve never used wordpress but the admin control panel seems a whole lot easier. How does wordpress work? Does everything go in the FTP just like with the HTML version? Can I change the orange colours to blue in wordpress just like I could in HTML? Or does HTML offer more customization? thanks!!

rascals

Hello, HTML version requires more advanced HTML/CSS knowledge. WordPress version is easier to manage but you should learn about WordPress first so you will know if it will fit your needs. Check http://codex.wordpress.org/Getting_Started_with_WordPress.

Hi i want to purchase this template, i just want to make sure that i get all demo features as shown when purchased?

Thanks

rascals

Hello You will get all demo features except images included in live preview and the page in which you select a template skin.

Hi how do i change the gmap location in html code?

Thanks

rascals

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

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