167 comments found

Where is the event type? nothing event type

rascals

Hello, please start a support ticket at http://rascalslabs.ticksy.com/. We have to take a closer look at the issue.

urread Purchased

Hi, I would like to do the tracklist as a loop, you know when the tracklist ends, I would like to start to play the list again. . thanks for you time and attention and sorry for my english I hope you understand what I’m trying to tell you . . thanks again ! !

rascals

Hello, please start a support ticket at http://rascalslabs.ticksy.com/

Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.

could you please tell how the big player with track details play the tracks only when i press the play button and not by auto?

krisstoff
krisstoff Author Team

Hello and thank you for using our theme. It’s explained in theme documentation, Elements section>Music player. If you will have additional questions please start a support ticket at http://rascalslabs.ticksy.com

driione Purchased

Hi sorry but I have a little problem my music does not start at all with class=”playslist”> thank you for your help

Default-user
driione Purchased

pfff sorry I just found instantly sorry !!

krisstoff
krisstoff Author Team

No problem :). If you will have any more technical questions please do not hesitate to start support ticket at http://rascalslabs.ticksy.com/.

Default-user
driione Purchased

okii mercii

Hi Ive been searching here (http://rascalslabs.ticksy.com/.)

how do i get the music to play at the beginning just like on the online example??

krisstoff
krisstoff Author Team

Hello and sorry, for some reason we didn’t noticed your comment. Please start a ticket at Ticksy if you haven’t yet.

fraluzi Purchased

I Kriss.

I bought your html theme but I’ve a problem on mobile device (I tested on my iphone and my ipad)

I noticed that the class=”autostart” doesn’t work. On desktop i’ve not problem.

Do you know it? Can you help me?

krisstoff
krisstoff Author Team

Hello, unfortunately there is no solution for that as some mobile browsers doesn’t allow that class to work. Main reason is to lower data transfer usage.

How do you customize the sound cloud feature?

krisstoff
krisstoff Author Team

Hello and thank you for choosing our theme. Please ask via ticket system at http://rascalslabs.ticksy.com/

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