535 comments found

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hello, I would like to install this theme in one domain but in two separate wordpress installations (to support two languages). Does the license allow this?

rascals

Hello, no problem with that as long as it’s made for translation reason within one site.

  • Has been a member for 0-1 years

I have been having problems since yesterday trying to view the live preview. Is there any issue? All other web pages I can view without a problem.

rascals

Our host was then offline for reasons beyond our control. Sorry for inconvenience it may caused.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Greetings,

I created a Child Theme and all is good except my WooCommerce products. The layout breaks using WooCommerce with my Child Theme active. However, it works fine when the original theme is active. I haven’t added any custom code in my Child style.css or functions.php files either.

rascals

Hello, please start a support ticket at http://rascalslabs.ticksy.com/

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi I just purchased the template Eprom and i’m told that its missing “style sheet” Can you let me know where to find it or how I can get it?

Thank you

rascals

Hello, please start a support ticket at http://rascalslabs.ticksy.com/

Default-user

Thank you, will do now.

  • Spain
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Dear Madame/Sir:

I’m writing you this email because I’m looking for a template where I can sell voices. Your template is quit interesting for me but I have a question, is there any chance to add an audio player in the excerpt. My goal is to avoid that my costumer have to click and go inside the product each time they want to listen to the clip. In that way I’m making the voice research much easier for my costumer.

Regards,

rascals

Hello, thank you for your interest in our theme. Yes you can add audio player to post Short Description and it will be visible on blog page. Please note that’s not possible for Releases, Artists or Gallery pages to display excerpts as they weren’t designed for that.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, friend.

After a lot of searching, I think your theme is the one that suits me the most. I’ve lots of concerns as to building my website, but with this theme, I only have one. I really liked the “releases” part of the live preview, and am looking forward to doing one myself. However, the only concern is the pagination. I plan to build a website with lots of artists and/or music styles, and it will keep on growing as time passes by, so I need to make sure that the theme is ready for it.

Thank you!

rascals

Hello – yes, as you’ve noticed Releases page does have pagination available, Gallery has it too (limit wasn’t passed on Live Preview of course). If you will decide to choose our template we can add this feature also to Artist page, there shouldn’t be problem with that.

Default-user

Great! because I really need the Artist page to be able to paginate too, so that’s great to know. Is there any way that I can see how it will look like? Just out of curiosity (because it’s not really really important), will there be sorting options and so on? Is there a way to preview the back-end part of the site? I’m really really close to buying!

rascals

At the moment we don’t have plans to include some advanced sorting options. Just by date or drag and drop in admin panel. At the moment we don’t have it ready but please take a look on our Releases page, it may look somehow similar http://ultraimg.com/images/DkW2.png

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Is this theme compatible with woocommerce yet? and say we wanted to sell shirts… is there an option to select different sizes to buy? Also, I was wanting to add a recent posts section to the homepage. is the homepage set up so I would be able to add extra rows and columns into the page and insert shortcode from another plugin to add the recent posts content?

rascals
Hello, yes Eprom theme is compatible with WooCommerce. Different sizes of products – template does not have such feature built-in but you should check if there are WooCommerce plugins for that. Please keep in mind that plugins may need additional styling after adding to theme. About recent posts and homepage – yes there is such shortcode available, please check our video tutorial as an example of building homepage in our theme. https://www.youtube.com/watch?v=QZxVam6VfXU And about your last question – if such plugin will work with theme and our shortcodes used for placing columns – yes, it is possible
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

the red box around the date on the recent posts does not fit. it stops before the “4” of 2014.

any idea why?

rascals

Hello, please start a support ticket at http://rascalslabs.ticksy.com/

  • Bought between 1 and 9 items
  • Greenland
  • Has been a member for 1-2 years
nipinitta Purchased

THE GREATEST WP MUSIC THEME!

rascals

Thank you! :D

  • Bought between 1 and 9 items
  • Greenland
  • Has been a member for 1-2 years
nipinitta Purchased

Hello again,

I’d like to remove top menu holder, can you pls show me how? :) LOVE THE THEME :)

rascals

Hello, please start a support ticket at http://rascalslabs.ticksy.com/

nipinitta
nipinitta Purchased

Ok I’ll do it :) Thx

nipinitta

I can’t find my order ID, I think my invoice was on my old email account I don’t use anymore, therefore lost all my previous mails…

And I can’t find it here in my account, your instructions on support site about finding licence certificate is obsolete, “You can find this from your Downloads page by clicking the “Download” dropdown next to each file.” doesn’t work anymore… How can I find it??

Support won’t help me if I don’t type my order ID…

Best, Daniel

nipinitta

Not even in my invoices I can see which invoice, I have numerous invoices with order id’s, but non of them shows your name… This is not good, envato must fix this…

See this I use as example:

Tax Invoice Envato ABN: 11 119 159 741 Envato_logo PO Box 16122 Collins Street West, VIC 8007 Australia To: Nipinitta Order date: 26 Jul 13 Invoice No. 6123869

Order Details:

Member: nipinitta Name: Daniel Christophersen Email: nipinitta@nipinitta.gl Description: Deposited $47.00 to user nipinitta on ThemeForest Price (GST-Inclusive): 47.00 (Purchased Via paypal) Order number: blablabla (not gonna show it :D

There should be sellers name here…!

nipinitta

I would love to send you few order numbers I have, to see if you could recognize one, I have few at the time I bought theme. I need you to verify my order number…

rascals
Ok, please contact us via support ticket as mentioned before http://rascalslabs.ticksy.com/
nipinitta

Ey! :D I found my purchase code in ticksy! :D Yaay :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello!

Love this theme, it has done magical stuff for my website! Only one question: Is there any easy way to change the header text color? In the advanced customization it is controlled by the main color, but I would like it to match the Text Color (because of the header image). Is this possible?

rascals

Hello and thank you :) Most of visual modifications can be done via CSS, please check FAQ http://rascalslabs.ticksy.com/faq/551

If you will have any more questions please do not hesitate to start support ticket at http://rascalslabs.ticksy.com/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can’t wait to get started! Couple of quick ones: 1. What’s the actual size of the entire file? I’m seeing “33.8 MB (35,539,217 bytes)” – Is this correct? (documentation included?) 2. Is there a “launching soon” page built in the theme? Or any faster/easier way we can work on the site while it’s showing a launching soon page with the theme’s feel/look? Thanks for your help!

rascals

Hello, thank you for choosing our theme.

1. Yes, you are correct about size and documentation folder. It is compressed inside it.

2. There is a Maintaince Mode enabler and page editor in ThemeSettings>Advanced>Maintaince.

PS. Please note that you have to decompress template package (it’s around 5MB) before installing in to WordPress. Please follow VideoManual which will guide you through installation and setup process, you will find it in template documentation.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hey, the theme looks awesome and has great functionality from what I see in the demo.

I have one question:

If I activate the child theme and adjust the container width to be wider, will I have to manually change the sizes of the page elements too, or are they percentage based?

Either way I am still interested in buying the theme, I just want to know if I can easily adjust the width.

rascals

Hello and thank you :) Unfortunately it’s not easy to adjust width of template as it would require to modify some elements (grid, sidebars etc.) via CSS code. It is doable but for sure it’s not easy task.

  • Has been a member for 0-1 years

hi! I need to put crowdfunding system into my record label site, eprom theme have some solution? Thanks!!!

rascals

Hello, no we haven’t (unfortunately) but i think you should look for some sort of plugin for that. Maybe you will find something. Good luck!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I was needing to know if each track can have a separate buy link for iTunes, Amazon, etc. As of now, I only see one “Buy Now” button for the tracks. Anyway to get it to display iTunes, Amazon, and other buy now links to give visitors multiple options for each track?

Thanks for the help!

rascals

Hello, those buttons are added via shortcode so it’s no problem to add them multiple times with different names and links.

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