597 comments found

  • United States
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

i JUST PURCHASED THIS THEME, AND AS SOON AS INSTALLED IT IT BROKE MY ADMIN PANEL MENU, AND THE THEME OPTION. AT FIRST I THOUGHT IT WAS DUE TO THE NEW WORDPRESS VERSION 3.6. BUT THAT WAS NOT THE ISSUE. I STARTED TO UNINSTALL MY PLUGINS AND SOON REALIZED THAT EVERYTHING WORKED AS SOON AS UNINSTALLED ONE OF MY FAVORITE PLUGINS CALLED “Ozh’ Admin Drop Down Menu”

IM SURE WHY YOUR THEME BREAKS MY ADMIN PANEL WHEN I HAVE THIS PLUGIN INSTALLED BUT CAN YOU LOOK INTO IT PLEASE. I LIKE TO USE THIS PLUGIN AGAIN. I LIKE MY MENU ON THE TOP INSTEAD ON ON THE SIDE WHICH IS WORDPRESS DEFAULT.

rascals

Hello Please create a ticket on http://rascalslabs.ticksy.com. We can’t promise you anything but we will take a closer look on this issue.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

I’ve purchased 2 dozen Envato items and I have a pre-sales question. Will this theme validate perfectly? Thanks, Mal

rascals

Hello. HTML5 structure of template is correct but there are few exceptions like embedded Youtube or Vimeo videos, they have own attributes which aren’t passing validation.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi there,

I have purchased your html eprom music template. I need to add a shopping cart to it. what do you recommend?

rascals

Hello Unfortunately we didn’t tested our template with any e-commerce scripts so i cannot recommend you any of them.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
uchae Purchased

I AM GETTING THIS ERROR PLEASE HELLLPP!!!!

Fatal error: Cannot redeclare has_shortcode() (previously declared in /home/content/03/10528903/html/wp-includes/shortcodes.php:153) in /home/content/03/10528903/html/wp-content/themes/eprom_1_0_4/framework/functions/functions.php on line 166

Default-user
uchae Purchased

WHAT SHOULD I DO??????

rascals

Hi, Please download and reinstall last version of EPROM theme, everything will work perfect

Help:: http://rascalslabs.ticksy.com/faq/342

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
uchae Purchased

WHAT SHOULD I DO??

  • Bought between 1 and 9 items
  • France
  • Has been a member for 2-3 years

help, i have a bug when i select text title it is normal ? thx

http://www.matthieurosso.com/event/matthieu-rosso-red-quartet-sous-reserve/
fertomniavirtus

and i don’t have “eprom-captions-styles.txt” in your release folder !

rascals

Hi, sorry for that. Please contact us via our contact from on profile page.

fertomniavirtus

Where ? it missing Badge “soon” for cd Releases, add this pls! and nice work again !!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I would like to purchase your theme. It looks great.

I have 3 questiosn first:

1/ Can the Logo be placed above the menu stripe (we have a big graphic logo) and the social media icons placed next to it (so, basically have “stripes”: Logo+social icons & navigation menu)?

2/ In the home page “full slider” version, can each slide be a hyperlink?

3/ Can the events have a “buy” button? and link to an external site to book tickets?

Please advise,

Many thanks,

rascals

Hi

1. Yes it is possible but it will require modification of some core files in template. HTML and some PHP knowledge will be required for that.

2. Yes, no problem with that.

3. Yes, buttons (and rest of content) can be managed via shortcodes. Check our video tutorial about creating homepage to see how it looks http://www.youtube.com/watch?v=QZxVam6VfXU.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
seynx Purchased

Is there a way i can pull out all the Releases Artists so i can have themm all on the same page?

rascals

Sorry, not sure what do you mean. You want all releases on same page?

rascals

Sorry, not sure what do you mean. You want all releases on same page?

Default-user
seynx Purchased

Thanks for the response, i love to have Releases Artists…again is it possible to have them sortable by letters aswell?

rascals

Hi, Unfortunately but the template does not have this feature.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello I get this error Your template is not stored basic settings it is necessary to work properly. Go to the “Theme Settings”, and save default settings.

rascals

Hi, please do not hesitate to submit a ticket via our online help desk: http://rascalslabs.ticksy.com/ – our support staff will get back to you ASAP and assist with theme setup.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I purchased this template… How do I get to the r-panel to customize it to what I need?

rascals

Hi, please do not hesitate to submit a ticket via our online help desk: http://rascalslabs.ticksy.com/ – our support staff will get back to you ASAP and assist with theme setup.

  • France
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I’ve just bought this theme, and I would like to do 2 things :

-First, on the Artist´s Page, I would like to sort the artists by alphabetical order, is it possible ?

-Second thing, I use the shortcode Artists List on my home page. I want to show only the four last artists i’ve registered on the site. Is it possible ?

Thanks for your answers. Alex

rascals

Hello

1. There is no automated alphabetical sorting option for artists but you can sort them via drag and drop. From Dashboard go to Artists>Sort Items.

2. There is an artist limit parameter for this, limit=”-1” means it displays all of them, limit=”1” display one last added artist, “2” displays two of them etc.

  • Has been a member for 0-1 years

Hi, I’m installing this theme on behalf of damion pell. I’m getting the stylesheet is missing/broken theme error. I’ve increased the max_upload_size in php.ini on wamp. I also extracted the files directly to the theme folder. When I try to upload the theme zip, I get PCLZIP_ERR_BAD_FORMAT (-10)

rascals

Hi, Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request
- Url to your installation

  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi Thanks for new update ;-)

But i don’t know how can update my website without lost my content ?

Sorry about my english !

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 1-2 years

What is that?

i updatet to wordpress 3.6. My qtranslate Version 2.5.36

http://abload.de/image.php?img=qtranslatefpq2s.jpg

PLEASE HELP ME

rascals

Hello Please make a ticket at http://rascalslabs.ticksy.com/

Default-user

i take that are no answer

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 2-3 years

Hi rascals,

I have a pre sale question. Is it possible to use visual composer with your theme?

Thanks for your answer

rascals

Hi Unfortunately we didn’t tested this plugin so we simply don’t know. You should know however that our template gives you a flexible solution to build your website via shortcodes, as an example check our video tutorial about building homepage http://www.youtube.com/watch?v=QZxVam6VfXU

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi Rascals,

I’ve just purchase your theme and I would like to know if there is a countdown included in the theme? I’ve tried to look in the documentation and I haven’t found it, if there’s no countdown plug in then can you please recommend the countdown plugin. thanks.

rascals

Hi You mean countdown to some specific event, yes? You have two options here: in Shortcode Manager look for Recent Event shortcode or during editing some event change Page Header type to Event Countdown.

Default-user

Hi rascals,

it works, thanks for your fast reply.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States

Pre sale question… Is this theme compatible with woo commerce ??

This theme would work perfectly for me if it would be
rascals

Hi, Sorry this template does not support e-commerce plugins.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Hungary

Hey. How to may if the booking plugins not working on this template?

rascals

Sorry, I’m not sure what do you mean. Some plugin isn’t working for you? You can make ticket at http://rascalslabs.ticksy.com, obviously i cannot promise you anything.

rascals

Sorry, I’m not sure what do you mean. Some plugin isn’t working for you? You can make ticket at http://rascalslabs.ticksy.com, obviously i cannot promise you anything.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Hungary

In turn, on the other themes working :I

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Vin2k Purchased

Is there a way I can move the facebook share link to the outside of the box without doing the update.

Default-user
Vin2k Purchased

If I have to do a update, will I have to redo all of my slider headers, color changes, & CSS? Will have to re-import images as well?

rascals

Hi, If you were using Custom CSS field for your CSS settings they should work without any problem after update. Just make sure to backup your database before update. If you are unsure how to update template read this FAQ http://rascalslabs.ticksy.com/faq/342

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