539 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

presale question,

can i remove black background from menu, my client like transparent menu.

rascals

It will require some CSS customization but yes, it is possible.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello i was wondering if you can make different categories in Events. Like Nightclubs, Concerts,Sport

rascals

Yes, no problem with that. You can create unlimited amount of events categories and display specific category as page with list of events assigned to it.

Default-user

is there a shortcode for this?

rascals

At the moment you can display category only as a page but in the most recent version (which will be released at the end of current week) you will be able to display list of events from selected category via shortcode.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Is it Responsive ?

rascals

Yes it is. You can confirm it on our live preview, you will find link to it above on the same page.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I cant get the right resolution on the homepage slider. I upload 1920×600px as instructed and it comes out incorrectly. Please advise further.

rascals

Hi, please make a ticket at http://rascalslabs.ticksy.com

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Presale question,

Just wanted to confirm the audio player is HTML5.

Also, on artist page, what is the function behind buy button on individual tracks? is it just a link to a store you sell your music or is it e-commerce?

Same for download track, is that a self hosted link?

Thanks!

rascals

Hi, Audio player is HTML5 based with optional Flash based fall-back when needed (for older browsers) “Download” button can be linked to a file hosted on local or external server while “Buy” button is just a link to external site. This template does not support e-commerce.

  • Has been a member for 2-3 years

I very interested in purchase your theme, i just have a question? is there any way to search events by city? or what would be your advice?

thanks

rascals

Hi,

There are external plug-ins available which allow you to search via WP “Custom Fields” but unfortunately we didn’t tested them so we cannot say how much of your effort to configure them they would require.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How do I insert the revolution slider on my homepage? I can only select the Nivo slider which is a different one isn’t it

rascals

You have to install it first. Detailed instructions can be found in Template Documentation>VideoTutorial>ManagingSlides. If you will have more questions about it please make a ticket at http://rascalslabs.ticksy.com/

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
bahrain Purchased

Hi just a little question: When i try to use shortcodes, many of them dont work.

when i try to insert an image with shortcode like this: [custom_image type=”image” src=”http://testsite.com/wp-content/uploads/2013/10/IMG_5807.jpg” width=”680” height=”300” crop=”c” title=”” ]

it will display no image just the text like this: http://testsite.com/wp-content/uploads/2013/10/IMG_5807.jpg

Wheres the problem?

rascals

Hi,

Please make a ticket at http://rascalslabs.ticksy.com/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
danapee Purchased

I would like a read me on this theme. I would like to learn the dashboard quickly rather than just clicking trial and error.

Thanks.

rascals

Make sure you will watch our Video Manual, links to it can be found in template documentation. If you will still have problem however please make a ticket at http://rascalslabs.ticksy.com/

Default-user
danapee Purchased

I am not sure what you mean by template documentation. I got the zip folder but there are no video links, read me files or anything like that. Any suggestions on where to find the “template documentation?”

rascals

Unzip the file that you downloaded from ThemeForest. Then go to folder ”/Documentation” and click on “index.html”. On the left side menu, click on “Video manual”. On the right side you’ll see a table of contents video tutorials.

Default-user
danapee Purchased

Sorry to keep bothering about this but there is no such folder for eprom-”Documentation”. Can you direct me to something you have on the internet. I am just looking to begin sliders, how to work various dynamic components without clicking-trial and error. Thank you. I will also put in a ticket but time is getting away from me and I need to get this site finished for a client.

rascals

What is the file size in which you are looking for Documentation folder? It should be around 30MB and im really sure there is Documentation folder inside. Just take a look at screenshot http://i.imgbox.com/aci5ouUx.jpg

Default-user
danapee Purchased

The file size is 8.6MB. There is no doc folder. It doesnt look anything like what you sent me. I dont even have psd files. Here is my screenshot:http://tinyurl.com/themeforestscreen

I hope you can help me as I am now 3 days behind in getting this site create. :(

rascals

Hmmm… I’m sorry to hear you are currently having trouble. I hope this will help you:

1. Login to your account on Themeforest

2. Go to Downloads section and find Eprom WP theme

3. Download package 30 MB

4. Unzip the file that you downloaded from ThemeForest. Then go to folder ”/Documentation” and click on “index.html”. On the left side menu, click on “Video manual”. On the right side you’ll see a table of contents video tutorials.

Default-user
danapee Purchased

Thank you for fast response!! I see what I did wrong. I downloaded the “wordpress only” file before. Thank you for your help.

rascals

No problem, I’m glad that I could help you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

is this theme compatible with WordPress 3.6.1. ? Thanks

rascals

Yes, all of our templates are compatible with most recent version of WordPress

  • Bought between 50 and 99 items
  • Exclusive Author
  • France
  • Has been a member for 1-2 years
Fayco Purchased

hello tone can be a register and login? and also added an online store to upload know sounds ? ;)

rascals

Hello and sorry but im not sure what do you mean.

Fayco
Fayco Purchased

sorry I mean if we can create a login button and have a profile for the user

rascals

Yes you can. Eprom template is compatible with WordPress user management system. Check http://codex.wordpress.org/Roles_and_Capabilities Also keep in mind please that this template is not compatible with BuddyPress plugins.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Romania

Hi, I can not make the revolution slider apear only at certain pages, it apears on all. I use: <?php putRevSlider(“home”,”home,argument,servicii”) ?> where “home,argument,servicii” are the pages where I want to apear the slider called “home”. I put the code at the and of header.php It apears on all pages. What I’m making wrong? Thank you

rascals

Hi, please watch Video Manual “Sliders” chapter, you will find links to it in template documentation which is located in package you’ve downloaded from ThemeForest. If you will have any more questions please make a ticket at http://rascalslabs.ticksy.com/

  • Bought between 50 and 99 items
  • Has been a member for 0-1 years

is it compatible with woocommerce? the releasepage i would use it for

rascals

No it isn’t. You would have to use external shop for your sales.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Cool theme, I like the Masonry layout and was wondering if we can have Instagram pictures automatically show up in this?

rascals

No, not by automatic. You would have to direct link them.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

I bought the theme and wanted to know a couple things. 1. where do I get the revolution slider? 2. Is there a way to make the slider images smaller so I can see them better? 3. How do I take off the function “stop on hover”? Every time I put my mouse over the slideshow it stops the slider and I dont like that function at all. .

Please help, my site is – http://jetlimoaz.com/

rascals

Hi, Help/Support related questions are only answered at http://rascalslabs.ticksy.com/.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
tuxie01 Purchased

hi, I’ve created a new artist, but this can not assign a release since the release mask the artist I do not have to choose from then. with my first two artists I had no problems.

why is it?

rascals

Hi, Please make a ticket at http://rascalslabs.ticksy.com/

Default-user
tuxie01 Purchased

thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Presale question: Can the event countdown timer be used for deadline on earlybird discounted ticket sales?

And then restart for the event date when tickets go to full price?

rascals

Hi, Sorry that’s not possible.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Hi, I had your theme on my website for some time now and everything was fine. But when I updated it to the latest Wordpress nothing works properly anymore. I can not even access View editing but only in text mode. What can I do?

rascals

Hello Please make a ticket at http://rascalslabs.ticksy.com/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

how can i change the button colour? It stays orange even when i change the theme colour scheme

rascals

Hello Please make a ticket at http://rascalslabs.ticksy.com/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is it possible to change the theme color from black and orange to black and red?

rascals

Hi, You can change the “accent” color by admin panel.

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